May 7th 2026: Contacted their Service Client via the web form. May 14th 2026: Received a response that has nothing to do with my message. Completely irrelevant response, so I sent a clarificat... See more
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Seating Plan was very good and enabled me to select exactly the type of ticket I was after. The fact that Ticketmaster France will actually post you a real ticket, rather than having to use an a... See more
The processing was seamless and straightforward. What was difficult for me was that some terms during the ticket reservations were in French, which isn't my native language. Despite using google trans... See more
Everything went smoothly. No problems with selecting the tickets that were on offer and then paying. The only problem wasn't Ticketmaster's fault. Stupid WWE haven't released all the seats, so coul... See more
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Pour obtenir des réponses immédiates aux questions les plus fréquentes et pour contacter nos équipes, rendez-vous sur notre aide en ligne : https://help.ticketmaster.fr/hc/fr Ticketmaster vous permet de réserver vos billets pour plus de 170 000 événements chaque année et dans toute la France : concerts, festivals, spectacles, théâtre, humour, sports, expositions, parcs de loisirs... Notre site offre la possibilité de choisir sa place sur le plan de salle et propose les services suivants : Billetcollector / E-Ticket / M-Ticket / Retrait gratuit dans 1500 points de vente dans toute la France / Envoi postal / Carte Cadeau / Assurance annulation / Alertes...
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United Kingdom
- www.ticketmaster.fr
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A lot of error messages
A lot of error messages, but never an explanation why the error occurred. Had no way of knowing what was wrong and just had to try again & again. As a buying experience very poor, but I managed to secure tickets for two events (the other ticket not being the one I wanted, though).
The spilt of the tickets was confusing
Cowboy Carter Tour
The spilt of the tickets was confusing. Dynamic pricing. Couldn’t select a seat
Used it during the Beyonce Pre-Sale and…
Used it during the Beyonce Pre-Sale and I was very surprised how quick I could get my ticket. The system worked well, and the process was smooth.
It was quick and speditive to get the…
It was quick and speditive to get the Beyoncé tickets. The waiting list worked out well.
The site wasn’t stable I had to fight…
The site wasn’t stable I had to fight not against the beyhive but against Y’ALL to have my tickets.
The process to purchase Beyoncé tickets…
The process to purchase Beyoncé tickets abs the way the app kept refreshing caused the process to be slow.
You should have an app update
You should have an app update! The web is very disturbing to use
Why will you change all the names of…
Why will you change all the names of the Beyoncé package. Now I got wrong tickets because of how poor you handled this sale! Plus why not ask for the code before getting into the waiting room ???
I was dropped out of the queue for no…
I was dropped out of the queue for no reason at position 32. When I got back. Most was already sold out.
The processing was seamless and…
The processing was seamless and straightforward. What was difficult for me was that some terms during the ticket reservations were in French, which isn't my native language. Despite using google translate through my browser, I still ended up clicking items that I had to use context clues for to understand. Imagine having just less than 10 minutes to go through it. However, overall, it was an exciting experience for a first-timer.
I got tix!
I got tix! That was the thing that was great about my experience. I am in the U.S. so the whole process of getting online before 6am and not knowing what to expect was a bit stressful. However, I got what I need and I am happy. Thank you.
No needed code to buy ticket vips but i…
No needed code to buy ticket vips but i was a pre sale with code....
Technical issues to pay
Technical issues to pay , I was on the queue the last! But was waiting already 4 hours ahead
Was buying tickets for the Beyonce…
Was buying tickets for the Beyonce presale- switched the site to English and had no place to enter the fan code to enter the sale and lost my spot in the queue/ opportunity to buy two tickets. Very stressful.
Seat Map
It was quite clear, however, the seat plan map wasn’t very detailed enough to cover.
Evriting was verry goed organisat and I…
Evriting was verry goed organisat and I am happy that I have 2 tickets to rickets thank gy's but I have 1 problem I can't read france
Obtention facile et rapide de places…
Obtention facile et rapide de places pour INDOCHINE à 2 reprises. Inespéré.
Site facile de prise en main
C'était relativement simple de commander les billets, plus facile sur ordinateur que sur mobile.
Sélection de places et transaction simple
Sélection relativement simple de mes places et pas de bug au paiement.
Quand son réseau n'est pas surchargé lors de gros événements tout va bien
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