Tickets.com Reviews 

cannot get tickets - bought online, got confirmation, but then tickets.com said the "seller" would email tickets - they never did - chatted with tickets.com for over an hour, all I got were there apologies - never got any tickets. Then they had the nerve to tell me that I had waived all my rights when I accepted their terms and conditions.

I booked tiket.com holiday inn Cebu for 1 night and when I arrive there , they couldn’t found my reservation. They advice me to go check next hotel called HOP INN. And they had my reservation in the system. So TIKET.COM SCAMMED ME by charging money for an expensive hotel & then selling me a cheaper lower quality hotel.
They even sent me an email stating “ HOLIDAY INN CONFIRMED YOUR RESERVATION “ what a dirty ass liars !!! Order ID #1267975745
Order Detail ID: 1293703673

Bought 2 tickets to a comedy event in June 2023. My mastercard was charged the over inflated charge of $508.00 for the two tickets. Email confirmed purchase and said tickets would be sent on or before March 12 2024. Date of event is today March 13 2024. I hadnt recieved my tickets. I phoned the number listed as the company ticket business number listed under the details on my credit card charge. Female with poor english and difficult to understand told me they would not be sending the tickets and wouldnt let me talk to a supervisor. Stating her supervisor "does not take calls". Unfortunately as it is more than 120 days, my credit card company could not help me. They kept my 508.00 and i have 0 tickets. Big friggin scam. They should be charged and put in jail for fraud.

This is a fraud website as after purchase they will tell you not to approach any stadium staff for assistance and also not go to the stadium office. If questioned whete we got the ticket, we have to inform that ticket given by a friend. My fon is sn android and i downloaded the ticket on google pay. At the turnstiles, the machine could not scan thr ticket. I had not choice and was referref to the stadium counter by the stewards. There i was informed that this ticket will not gain me access to the stadium. When asking for refunds they will bombard u with questions. One of them was whether i haf taken a picture of the counter staff who rejected my ticket. After everything, they will come up with some flimsy excuse that we did not follow their instructions. For eq downloading on apple pay when my fon is an android. Pls beware of such fake website out to com people.

They don't have an idea how to buid an online payment process. The IT team from Tickets.com must go to take some elementary courses of e-commerce.

Fraudulent web site. It makes you think you are booking at the true venues website, and unless you look all the way at the bottom and click “about” you will never see the disclosures that they are resellers. Example - ton of seats at a venue for $89. Tickets reflects $339 for the same seat. Fraud

This group looks for unsuspecting suckers and overcharges hundreds of dollars for tickets. Then they go find the seats so you can MAYBE pick them up at will-call one hour before the event. Don't use them!!!!!
Just check the venue and buy them yourself. They are not legit!!!

Purchased 2 tickets to Ann Wilson concert in Mesa, Az. The show was canceled right before intermission due to an ill was of a band member. Called to request a refund and was told sorry there’s nothing they could do. Asked for a supervisor and she said she was already the escalated person. Her attitude became borderline rude. Wish I would have checked reviews beforehand. I thought I was purchasing from venue box office since that’s what I had googled.

They deserve a -0 Venue told me they won't honor this Company. Payed for tickets that were never issued , said take our email to the window and venue will except it WRONG. Venue said they are a fraud . No refund.Beware

Scammed by Tickets .com.
To start with my wife googled Ticket Master she thought it was Ticket Masters (which I have purchased tickets from for 20years plus) but it was tickets.com. She ordered 4 tickets for the April 20 Styx concert in Savanna GA which were around $600.00. When the confirmation email came we were billed $940… We were not informed of a service fee. There is no mention of any fees or how that they are going to gouge you. When we received our confirmation we found that we had been billed a $190.00 service fee. We immediately called them to cancel and they said all sales are final and they very rude and cocky about it. We paid $940.00 for 4 tickets to see Styx where others who purchased from Ticket master direct paid $130-140 per Ticket.
Also beware Tickets.com are owned by Ticket Masters. This is a scam from Ticket Masters, they pay google to show Tickets.com first when you do a search for Ticket Master to collect additional money from ticket buyers.
Beware !!!!!!

Unfortunately they don't deserve a star even. Just they took my money twice with out authorization....
They decline my booking after I paid first. Then they withdraw the 2nd time.

Watch out...

Terrible company. They buy up a bunch of tickets to a show and then scam you. When you think the price they show you is the total for the number of seats you were looking for. BAM! It’s $2400! Be careful and don’t use Apple Pay because you don’t get a chance to see the total.

Well frock…. Got bamboozeled. Was suppose to be ordering 4 tickets (family pack) get the ticket. That’s right ticket not tickets. At more than double the cost of a single ticket. Contact customer service which pretty much said too bad so sad and no refund. Contact my bank which informs me they charged more than the receipt they sent and put through more than one charge.

AVOID THIS SITE. Totally agree with the reviewers’s comments. This is a rip off. I bought tickets three days ago. I paid 150.00 more for my tickets. When I selected the tickets it shows the cost; however, when i checked out and made my payment, the bill was 150.00 more, and it doesn’t show what the extra cost is for. I’m still waiting to receive my tickets. DO NOT USE THIS SITE.

Rip off. These people price gouge with impunity.

all tickets purchased ok but this site comes up before the boxoff site i googled where tickets are much cheaper. i have to remember that i wonder how much tickets,com paid google for being first in a search. what a F$%^#$ scam and rip off i will have to be more careful next time.

Horrible. I bought tickets for Elton John, months in advance. They never even sent an email confirmation of the tickets but they did charge my card 229.00. after repeatedly callingi finally got thue to someone and she said without a confirmation we can't help you. Too bad. So sorry I didn't check this company on out before I lost 229.00.

Agree with other critical reviews on company and customer care. I placed an order for 6 orchestra seats at a popular summer concert venue and believed I was getting great orchestra seats. What I got - for the price - were the worst seats in the venue. With fees I paid close to $250 e@ for what are $80 seats I probably could have purchased at walkup the day of the concert.

Im pissed off because I wasnt careful and hadnt worked with this firm before. I have regularly dealt w Vivid and Stub hub, and never a problem. Tickets.com is a bot-driven company that is misleading. They take marked up orders and fulfill the order with the minimum,crappiest seats they can buy...probably from stub hub.
I will NEVER do business with them again.

Awful company. Do not respect their customers. I've been promised for refund in a 22 days, now it's 85 days passed and they told to wait more 22. Please never use this company.

I recently paid over $300 to attend a For King and country concert in South Bend, IN and had an emergency and couldn’t go to the show when I tried to get my money back I was denied