Site is easy to navigate. Easy to read ticket price. Map of the general seating section is easy to read. It would be nice to be able to click on the actual seat to see even more detail. Overall easy a... See more
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I wanted ADA seating and it did not indicate if any was available or if all were taken

Reply from TicketSales.com
Your software sucks. When I click buy, those tickets should be reserved for me for the ENTIRE 10 MINUTES. I shouldn't get "these tickets are no longer available" with 6 min. left on the clock. It's. just. bad.

Reply from TicketSales.com
writing this one minute before event start time, still no ticket. 90 minutes before event is not ample time to receive electronic ticket transfer.
now two minutes after event start time and 'view order status' link in email leads to a page where it says event has ended

Reply from TicketSales.com
Ordering the tickets and parking reservation was quick and easy. The website is user-friendly and I had no problems whatsoever

Reply from TicketSales.com

Reply from TicketSales.com
Took several attempts. The same windows kept opening. Round & round & round.

Reply from TicketSales.com
There is not a map, Also, there was a listing for for 3 (three) tickets in another section but only needed 2 (two). You refused to sell me two, I could only buy one or three.

Reply from TicketSales.com

Reply from TicketSales.com
I found that I was paying for my tickets in US dollars. How did that happen since I live down the road from the venue.
Please let me know.

Reply from TicketSales.com
I purchased four tickets for $314.00 for the house of blues party after at the house of blues. I asked the agent 3 times these are tickets for the party afterwards correct and he confirmed they were.
They called me back and stated I had to pick up the tickets at will call. So, when I got there at 7:00PM there were no tickets for me for the house of blues party afterwards. I never received any tickets at all. I called and asked for a refund right away, and they said they sold me tickets for the golf event. That is not what I purchased, I told the agent 3 times these are tickets for the party afterwards, he replied yes. I was embarrassed to have three of my friends come down from New York and yet no party at the House of Blues. This company is a scam, and I will never deal with this company again. I would advise everyone to stay away from this company. This is the second time this company pulled this on me. Once before I purchased box tickets to Saratoga Racetrack, only to find out they were general admission tickets. I called and nothing was done about it. I let it go.

Reply from TicketSales.com
I love that the view from the sections are right there. That matters when taking a family to a game.

Reply from TicketSales.com
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