iT CAN BE HIT OR MISS WHEN CHECKING OUT. ESPECIALLY FOR HOTEL ROOM THEY MAY CHANGE THE PRICE WHILE YOURE CHECKING OUT THEN YOULL HAVE TO START ALL OVER AND FIND THE ROOM AND REBOOK OR BOOK SOMETHING E... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
TicketsatWork is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more.
8517 Southpark Circle, 32819-8532, Orlando, United States
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly unimpressed. I totally understand that 3D showings have an additional surcharge, but it’s pretty shady how these ticket vouchers don’t cover the full cost for a regular ticket and then you pay the difference, instead, they just take the actual value you paid for the voucher and subtract it from the total cost of the ticket. So if a regular ticket is $20 in my market and a 3D ticket is $25, instead of the voucher I just paid for covering the $20 for a regular ticket and then I pay the $5 difference, it subtracts $12.50 from $25, and I have to pay the $12.50 difference. So it’s no different in price at all, in fact, because I’m a Stubbs member and the fees on the regular site would have been waived, using the voucher costs me MORE than I would have paid if I’d just bought them directly from the theater because the vouchers don’t take my Stubbs membership into account and charged me full fees. Pretty slimy if you ask me. WTH would they allow a scenario where having this “perk” actually costs more and screws you over? And of course, the vouchers are non-refundable, so I’m locked into being screwed. WTAF is wrong with people?

Reply from TicketsatWork
I was looking at lodging for a trip to Gatlinburg, TN on Booking and all the other dotcoms when I remembered I had signed up for Tickets at Work. I entered the dates and found that the prices were competitive if not better! Also, that T@W’s pricing had all fees included unlike the websites! I will use again for future travels!

Reply from TicketsatWork

Reply from TicketsatWork
fraudulent company.. operates out of the country. have tried to cancel since 12-9-25. Was told would be resolved in 72 hours it has been 21 days. Have been given the run-a-round with no cancelation or refund.

Reply from TicketsatWork
The tickets I found for AMC seemed to be a pretty good deal and the transaction for purchase the vouchers was pretty smooth. There a fee that was added on that I didn't love, but went with it. Then went to the AMC site which was an option to purchase tickets from TicketsatWork. There they charged another convenience fee, which I was not expecting, so the deal didn't save me much money at all and took lots of time to enter each voucher and code and figure out how to make it all work. Great concept that needs a bit of work to make it worth it.

Reply from TicketsatWork
I thought I was booking a refundable hotel room, since it was the same price as the website. Turns out it was a non-refundable room, when I tried to cancel with TicketsatWork and the Hotel their hands are "tied". Out $600 for the Christmas season, and worst of all every person on the phone is Indian using the AI "American Accent" voice over. So you know they don't care or have your best interest at heart. Not using TicketsatWork again for anything.

Reply from TicketsatWork
I have used TicketsAtWork for years and always save money! I just saved $70 on concert tickets because they dont charge fees AND you can earn points to put toward cost of future fun.

Reply from TicketsatWork
Very easy to use this service
They are helping people to save money

Reply from TicketsatWork

Reply from TicketsatWork
terrible I don't know if this is a fake page or what, but I ordered a membership for Sams club and they cannot provide me a membership number
I have already done all of that !! Gave the order number and confirmation!!! So what ever and where is the code stops playing games

Reply from TicketsatWork
I made a mistake and scheduled my flight on the incorrect date. When I arrived to the airport terminal I was told by the airline to change the date to today's date because they still have more seats available. The airline was not able to change the date due to the fact it was considered a third party purchase. After spending at least 30 minutes on hold to speak with a live individual she told me that they didn't have anything available and I was not able to make are change the date on my ticket. My ticket was considered no refund.
So I had to purchase the entire ticket over through the direct "AIRLINE" for $596 one way.... I WILL NEVER USE TICKET AIRLINE AGAIN.... The only thing they had to do is change the date on my flight.... THEY ARE HORRIBLE
The sad part when I got on the plane they had over 30 seats available
I didn't receive an order number but here's the confirmation number 1022997775

Reply from TicketsatWork
Easy to navigate, easy to understand which hotels were already booked. Ability to search by map is a great feature to pinpoint location.

Reply from TicketsatWork
The email with the ticket was not clear. I checked my inbox for the ticket and saw two emails - My Order # and Order Confirmation. I ended up buying a ticket at the window, thinking that I had not received it. Now I have an extra unused ticket.

Reply from TicketsatWork
They play games! They book through Expedia and others as a way to make getting refunds exceedingly difficult. The hotel blames Expedia. Expedia blames Tickets at Work. Tickets at Work blames the hotel. Avoid the hassles and cut out the middle man. Book through Expedia et. al.

Reply from TicketsatWork
I was trying to book a room for hearing impaired and it wouldn't let me so I had to pick a regular room that costs more to get it to go through, It kept telling me to delete cart and try again , didn't work until I booked a more expensive room that isn't hearing accessible.

Reply from TicketsatWork
I'd give negative stars if I could. I just looked at a bunch of the one star reviews here, and am seeing a trend that mirrors my experience. Do NOT use Tickets at Work for tickets to theme parks, concerts, or other pricier venues. It is a scam.
I used Tickets at Work to purchase tickets for myself and 3 other people to go to Disneyland. On their website, they used misleading language to deceive me into thinking that if I paid an extra ten dollars, I would be receiving $20 dollars in credit per ticket towards money that could be spent in the park on dining or whatever else we wished to spend it on.
This was entirely not the case. Instead, I was routed to the Dining Dollars website where my only options were to spend either an extra $43 to buy a $50 gift card, or an extra $85 to buy a $100 gift card, to spend at Disney or on Disney.com.
No one in our party wanted to spend the extra money just to save a few dollars a piece, so I contacted Dining Dollars and asked them for my money back. They told me the promotion was complimentary and that I hadn't paid anything to them specifically for the $20 promotional credit, and that if I wanted a refund, I should contact Tickets at Work for a refund. So I did, and they refused to even have a conversation with me about my case. They closed it, and basically said 'no refunds, sorry.'
Ridiculous. On the day I went to Disney, tickets off the website were $102. I paid $112 off of Tickets at Work, under the assumption that I was getting some kind of deal, or promotion. Instead, I wasted $40. Tickets at Work is clearly buying tickets from Disney, advertising their Disneyland tickets as some kind of promotion, reselling them for higher than retail price, and then refusing to refund the people who were ripped off.

Reply from TicketsatWork
Was great until Trustpilot.
I had terrible trouble navigating past that, but still had a pleasant experience.

Reply from TicketsatWork
Very easy to navigate your site! Everything is explained throughly. So thrilled Delta Airlines offers this benefit to their employees/retirees!!

Reply from TicketsatWork
I signed up for Sam's Club Plus because a couple of friends have it; however, TicketsatWork provided a 60% discount to sign up. That's a great bargain! Thank you, and I look forward to using my Sam's Club Plus membership to the max.

Reply from TicketsatWork
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.