Arrived quickly and well packed. Quality impressive, each pillow in its own cotton bag. So far they remain plump and allow a really good night’s sleep. Very pleased with the purchase. Thank you.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Product seems good - only washed once, cannot comment on how it lasts. Did arrived promptly and packaged well. Customer care isn’t up to my standards as it did offer 15% discounts upon sign up but... See more
Company replied
Ordered some pillow protectors - I’ve only ever had polyester quilted ones before and these are such a treat - like thick cotton pillowcases with a zip. Have been very handy with sick children! Also... See more
Company replied
As a side & back sleeper, my ideal pillow is a generously filled but infinitely squishable pillow to get into the crook of my neck. These pillows are heavenly: supportive but soft, light & squishable,... See more
Company replied
Company details
About Tielle
Written by the company
Love sleep, love luxury
PILLOWS DUVETS BED LINEN TOWELS
Tielle is the online retail branch of our parent company, Tradelinens Ltd, who have been providing guests at top hotels around the world with a great night’s sleep for over 30 years. We have unrivalled experience of working with the luxury hotel industry, expert knowledge about textiles, and a passion to provide the best in bed linen.
We were inspired to launch Tielle by frequent calls from interior designers, boutique hotel owners and guests of the hotels who had slept in our bed linen and loved it so much they wanted to buy it for themselves. It’s the little things in life, such as the quality of your pillows and bed linen that make a big difference to your day. And it’s because Tielle cares about these small but mega-important details that we’re sought-after by the UK’s most discerning hotels.
With 30 years experience advising, manufacturing and supplying top quality products to world class hotels, now you can enjoy the same level of luxury, quality and style in the comfort of your own home.
Simply call us and we’ll advise on the best linen for you.
PILLOWS DUVETS BED LINEN TOWELS
Contact info
The Old Granary, Mile Barn Farm, HP4 1QR, Berkhamsted, United Kingdom
- 01442 843 769
- orders@tielleloveluxury.co.uk
- www.tielleloveluxury.co.uk
4.6
Excellent
462 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful pillows excellent service
January 25, 2024
Reply from Tielle
Thank you for taking the time to leave us this review!
Lovely duvet
Lovely duvet. Feels warm and comfortable and earlier than expected delivery.
January 24, 2024
Reply from Tielle
Thank you for taking the time to leave us this review!
Fantastic, again!
Ordered some pillow protectors - I’ve only ever had polyester quilted ones before and these are such a treat - like thick cotton pillowcases with a zip. Have been very handy with sick children!
Also got some more white bath sheets (the big towels) and as usual they are enormous and so fluffy! Will definitely be ordering again, have been ordering for 8 years or so and my original items are still going strong!
January 17, 2024
Reply from Tielle
Thank you for taking the time to leave us such a lovely review! :)
Amazing quality
I ordered some bath mats after buying some cheap ones - no comparison these ones I ordered from tielle are amazing. I have purchase bedding from this company in the past and always received an amazing product.
January 9, 2024
Reply from Tielle
Thank you for leaving us this review! We're glad to hear that you are happy with your orders :)
Loved the softness of the pillows.
January 15, 2024
Reply from Tielle
Thank you for leaving us this review :)
Product is excellent
Product is excellent. Hotel Quality bathrobe in white. I should’ve bought one for myself.
My husband has got to the stage he cannot dry himself with a towel. Now he just wraps himself in his robe. Thank you.
January 8, 2024
Reply from Tielle
Thank you for taking the time to leave us such a lovely review!
Since buying my new quilt my sleep has improved.
Kept me informed was very easy to order on your site.
Our purchase is very good quality.
January 11, 2024
Reply from Tielle
Thank you for taking the time to leave us this review!
Reply from Tielle
Thank you for your review!
Super luxurious bath robes
Super luxurious bath robes. Reasonably priced. Quick delivery. Had an issue with DPD which you kindly sorted out for me. Would have liked the option of a free return as I ordered the wrong size, however excellent service! Would highly recommend.
January 10, 2024
Reply from Tielle
Thank you for taking the time to leave us this review!
Reply from Tielle
Thank you for taking the time to leave us this review :)
Dog Towelling
Purchased two items, Herringbone blanket and Dog Towelling.
Delivery timely and tracking data very useful with updates.
Superb quality products, way better than was expected which was for good quality.
January 9, 2024
Reply from Tielle
Thank you for taking the time to leave us this review!
Easy process and great quality products…
Easy process and great quality products delivered quickly.
January 9, 2024
Reply from Tielle
Thank you for taking the time to leave us this review :)
Excellent product
Excellent product - quilt cover and pillow cases. Would definitely buy from this company again. Good communication regarding delivery.
January 8, 2024
Reply from Tielle
Thank you for taking the time to leave us this review!
Love this brand it’s luxury through and…
Love this brand it’s luxury through and through. Just wish they made Emperor sizes! 😊
January 8, 2024
Reply from Tielle
Thank you for taking the time to leave us this review! We're pleased to share that we recently introduced Emperor sizes for our Savoy Duvets and 300tc bedlinen.
Absolutely fabulous
I had to renew my ten year old waffle bath robe because the ‘waffle’ had definitely worn off after so many years. My new one is fabulous I ordered the X-LARGE size because I like my bath robes to be roomy and it dif not disappoint
January 5, 2024
Reply from Tielle
Thank you for taking the time to leave us this review!
Perfect
Well what can I say, give a100 out of a 100 . Excellent quality length perfect . Will buy again. Thank you.
January 4, 2024
Reply from Tielle
Thank you for taking the time to leave us such a lovely review!
Really well made pillows and super comfy
January 4, 2024
Reply from Tielle
Thank you for leaving us this review!
Fantastic company
Fantastic company , Delivery was A head of expected time , The personal note and detail was much appreciated. Will definitely recommend and will buy from them again in the near future. 👍
December 18, 2023
Reply from Tielle
Thank you for taking the time to leave us such a lovely review! :)
Over priced dressing gown
Very nice dressing gown good quality but I think it’s a bit overpriced I’ve since seen just as good quality ones in John lewis for twenty pounds less but my wife likes it so happy days.
November 24, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.