Really speedy service following use of easy to use website and ordering process. Like the quality of the duvet covers (200tc) and pillow cases. Thank you.
Company replied
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Really speedy service following use of easy to use website and ordering process. Like the quality of the duvet covers (200tc) and pillow cases. Thank you.
Company replied
Product seems good - only washed once, cannot comment on how it lasts. Did arrived promptly and packaged well. Customer care isn’t up to my standards as it did offer 15% discounts upon sign up but... See more
Company replied
Ordered some pillow protectors - I’ve only ever had polyester quilted ones before and these are such a treat - like thick cotton pillowcases with a zip. Have been very handy with sick children! Also... See more
Company replied
As a side & back sleeper, my ideal pillow is a generously filled but infinitely squishable pillow to get into the crook of my neck. These pillows are heavenly: supportive but soft, light & squishable,... See more
Company replied
Written by the company
Tielle is the online retail branch of our parent company, Tradelinens Ltd, who have been providing guests at top hotels around the world with a great night’s sleep for over 30 years. We have unrivalled experience of working with the luxury hotel industry, expert knowledge about textiles, and a passion to provide the best in bed linen.
We were inspired to launch Tielle by frequent calls from interior designers, boutique hotel owners and guests of the hotels who had slept in our bed linen and loved it so much they wanted to buy it for themselves. It’s the little things in life, such as the quality of your pillows and bed linen that make a big difference to your day. And it’s because Tielle cares about these small but mega-important details that we’re sought-after by the UK’s most discerning hotels.
With 30 years experience advising, manufacturing and supplying top quality products to world class hotels, now you can enjoy the same level of luxury, quality and style in the comfort of your own home.
Simply call us and we’ll advise on the best linen for you.
The Old Granary, Mile Barn Farm, HP4 1QR, Berkhamsted, United Kingdom
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stayed in a 5 star hotel with the most comfortable pillows so we removed the pillow case, photographed the Tielle label and ordered two pillows before we had even checked out! Excellent quality and value

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Great pillows, beautifully packaged and already recommended them to family

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Experienced pillows in luxury hotel now have the same

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Top notch customer service from Tielle.
One of my items arrived with the zip broken. I emailed Tielle to let them know and, within a few days, replacements had been delivered.
The Tielle pillows are awesome - highly recommend!

Reply from Tielle
great experience with Tielle.
Orders are delivered quickly.
High quality of the sheets, pillows etc.
i have never been disappointed.
Keep on!

Reply from Tielle
Excellent products as described, and quick delivery. Highly recommend.

Reply from Tielle
The product (forest green herringbone blanket) was very good quality, as described. It was delivered on time and came in a beautiful cotton bag. As it’s a gift for a friend the high quality presentation is an added bonus.

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Very please with the 2 throws I ordered. The delivery was quick and impressed by the packaging that they arrived in too. I would recommend Tielle.

Reply from Tielle
Really nice linen and towels and great service too!

Reply from Tielle
Great service, fast and efficient. Good quality although not to the same specifications and weight as the ones supplied to The Pig Hotel Group having stayed and my partner commented on how he would like the same for his Birthday. Was a little disappointed. Saying that it is still a lovely dressing gown.

Reply from Tielle
Rapid delivery and brilliant pillows. Thrilled. Could not have been better.

Reply from Tielle
My second purchase from Tielle which I’m absolutely delighted with.
The whole process from ordering to receiving was straightforward,quick & beautifully wrapped
Thank you.

Reply from Tielle
I won’t shop anywhere else for bed linen or duvets and pillows. Great quality when compared to the high street and have a competitive price tag.

Reply from Tielle
I have used Tielle before , lovely products , quick delivery .

Reply from Tielle
Honestly the best bedding we’ve ever owned. It really is beautiful and feels so soft

Reply from Tielle
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