Arrived quickly and well packed. Quality impressive, each pillow in its own cotton bag. So far they remain plump and allow a really good night’s sleep. Very pleased with the purchase. Thank you.
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Product seems good - only washed once, cannot comment on how it lasts. Did arrived promptly and packaged well. Customer care isn’t up to my standards as it did offer 15% discounts upon sign up but... See more
Company replied
Ordered some pillow protectors - I’ve only ever had polyester quilted ones before and these are such a treat - like thick cotton pillowcases with a zip. Have been very handy with sick children! Also... See more
Company replied
As a side & back sleeper, my ideal pillow is a generously filled but infinitely squishable pillow to get into the crook of my neck. These pillows are heavenly: supportive but soft, light & squishable,... See more
Company replied
Company details
About Tielle
Written by the company
Love sleep, love luxury
PILLOWS DUVETS BED LINEN TOWELS
Tielle is the online retail branch of our parent company, Tradelinens Ltd, who have been providing guests at top hotels around the world with a great night’s sleep for over 30 years. We have unrivalled experience of working with the luxury hotel industry, expert knowledge about textiles, and a passion to provide the best in bed linen.
We were inspired to launch Tielle by frequent calls from interior designers, boutique hotel owners and guests of the hotels who had slept in our bed linen and loved it so much they wanted to buy it for themselves. It’s the little things in life, such as the quality of your pillows and bed linen that make a big difference to your day. And it’s because Tielle cares about these small but mega-important details that we’re sought-after by the UK’s most discerning hotels.
With 30 years experience advising, manufacturing and supplying top quality products to world class hotels, now you can enjoy the same level of luxury, quality and style in the comfort of your own home.
Simply call us and we’ll advise on the best linen for you.
PILLOWS DUVETS BED LINEN TOWELS
Contact info
The Old Granary, Mile Barn Farm, HP4 1QR, Berkhamsted, United Kingdom
- 01442 843 769
- orders@tielleloveluxury.co.uk
- www.tielleloveluxury.co.uk
4.6
Excellent
462 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Really helpful chat with the Tielle…
Really helpful chat with the Tielle team prior to the order. They were really helpful and listened well to my requirements before making their recommendation. I am delighted with my order. The bedlinen is clearly very high quality and will last a long time (which was my main requirement).
August 21, 2024
Reply from Tielle
Thank you for taking the time to leave us this lovely review. We're so glad that you were able to help and that you are pleased with your bedlinen!
Reply from Tielle
Thank you for your feedback. We are really sorry to hear that your pillows feel too soft and underfilled, this is very unusual feedback so we would like to investigate this. Please email us orders@tielleloveluxury.co.uk with your order details so that we can look into this for you.
I received The extra large pillowcases…
I received The extra large pillowcases that I really needed! Thank you.
August 16, 2024
Reply from Tielle
Thank you for taking the time to leave us this review!
Excellent service and products
July 18, 2024
Reply from Tielle
Thank you for taking the time to leave us this lovely review!
Reply from Tielle
Thank you for taking the time to leave us this lovely review!
Reply from Tielle
Thank you for taking the time to leave us this lovely review!
Fantastic pillows, wow!
Loved my new pillows! So comfortable. Speedy delivery & a nice personal touch too!
July 29, 2024
Reply from Tielle
Thank you for taking the time to leave us this lovely review!
My order arrived beautifully packaged
My order arrived beautifully packaged. It is a gift so I haven’t taken it out properly but the embroidery looks lovely and the gown a good weight.
August 2, 2024
Reply from Tielle
Thank you for taking the time to leave us this lovely review!
Stayed in a lovely hotel with these…
Stayed in a lovely hotel with these pillows and bedding. Not cheap but worth every penny. Super fast delivery.
July 31, 2024
Reply from Tielle
Thank you for taking the time to leave us this review!
Reply from Tielle
Thank you for taking the time to leave us this review!
Lightweight and beautiful 😍
I am very happy with the bedspread! It is lightweight which I was looking for for months! I like the colour, it goes with my furniture. It is light, warm, comfortable and soft.
I use it as a summer blanket. What I like the most is that is lightweight as I hate to be pinned down with a heavy blanket or duvet. I turn a lot in bed 😀.
July 29, 2024
Reply from Tielle
Thank you for your review. It's great to hear that you are pleased with your linen quilted throw!
Beautiful bedlinen
As described ( cool and crisp). Beautiful quality. Perfect ties to do it up.
Love it.
July 23, 2024
Reply from Tielle
Thank you for your review. We're glad to hear that you love your 200tc bedlinen!
Faultless
The customer service at Tielle was excellent helping to find the exact bed linen we had enjoyed at The Grove Narbeth. Not disappointed …superb quality. The goose down super king quilt and Savoy pillows are sumptuous.
July 19, 2024
Reply from Tielle
Thank you for your review. It's great to hear that you love your bedding!
All good
All good, happy with the spa robe. Just one problem with the amount of time it took to be delivered was too long hence the reason for only 3 stars.
July 29, 2024
Reply from Tielle
Thank you for your feedback. We are sorry to hear that you are unhappy with the delivery time. I can see that you had embroidery on your order - we kindly ask our customers to allow up to 10 working days for embroidery to be completed. Unfortunately our courier service were experiencing delays during the time that you placed your order, so we apologise for the inconvenience this caused.
Excellent pillows and extremely comfortable and very well made.
Excellent pillows and extremely comfortable
July 19, 2024
Reply from Tielle
Thank you for taking the time to leave us this review!
Lovely quality and has made a massive…
Lovely quality and has made a massive difference to the comfort of our bed
July 26, 2024
Reply from Tielle
Thank you for taking the time to leave us this lovely review!
Reply from Tielle
Thank you for taking the time to leave us this review!
Very helpful when I.had a query and…
Very helpful when I.had a query and the.pillowcases were lovely good quality
Very pleased.
July 22, 2024
Reply from Tielle
Thank you for leaving us this lovely review!
Happy customer
Speedy delivery, good communication and the bathrobe I ordered is just as lovely as the previous one I ordered. Good, recyclable packaging too!
July 15, 2024
Reply from Tielle
Thank you for your review. It's great to hear that you are pleased with your robe!
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