Ordering was easy, and the safe arrived pretty quickly. It was well packaged. The bottom had a protruding dent, which would scratch a surface if slide on it. The stick on feet would protect surfaces w... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Overall I’m very happy with the safe but I found it very difficult to open up the bottom floor board in order to take the bolts off the metal transport pallet. The secret compartment area at the of th... See more
Company replied
The safe is great. Just as advertised and looks great in my space. The only challenge was bolting it to the slab. Had to replace two of the bolts as they bent. We needed longer ones. I had an exper... See more
Company replied
We were able to come to a satisfactory resolution to our problem. Customer service was great to work with. I assume the safe would be good, if it hadn’t been damaged in transit. One star off for shipp... See more
Company details
Written by the company
TigerKing is more than just a brand; we are the guardians of security and the last line of defense against unforeseen disasters. Our commitment to safeguarding your personal privacy is unwavering. We take pride in being your home's vigilant protector, the shield against the ravages of fire, and the embodiment of trust. TigerKingSafe provide extra large fireproof safes, luxury jewelry safes, fireproof home safes, mini home safe box, fingerprint gun safes.
Contact info
United States
- SERVICE@TIGERKINGSAFE.COM
- www.tigerkingsafe-us.com
4.2
Great
232 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 38% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Safe completely stopped working…
Safe completely stopped working correctly. Have very valuable things inside that I’m unable to have access to.
I went back and forth with customer service. The conclusion we came up with is a refund on the extra set of keys I paid for.
January 14, 2026
The safe is fine customer service ghosts
The safe is fine, but the after sales service is awful. They are not interested in helping, zero creative thinking (I wanted to move into a larger safe). They just stop responding to you and completely ghost. I will not recommend buying a safe here nor will I buy another one. I have sent 2 emails that they have just completely ignored even though I am offering to pay for all of the return moving, shipping, and packaging needed to exchange.
January 20, 2026
Unprompted review
Price is good
Price is good, quality is 3-4 out of 5 overall I would give it 4 for combo factor
December 23, 2025
Reply from Tigerkingsafe
Hi, Thank you for sharing your honest feedback! We’re glad to hear you found the price fair and overall value solid. We truly appreciate your thoughts on the quality as well—your feedback helps us continue improving our products.
Best regards,
TigerKing Safe
Wrong color
I have emailed a few times. You sent the wrong color and it is impossible to get through to your customer service . I do not want to be stuck with a bronze color safe
December 17, 2025
Reply from Tigerkingsafe
Hello, we are truly sorry to hear that your purchase did not meet your expectations. We would like to clarify that the 65YZ safe you ordered is designed with a bronze exterior finish, so the correct item was indeed shipped. If you have any other questions or concerns, please feel free to contact us at service@tigerkingsafe.com. We are always here to help!
Best regards,
TigerKing Safe
Reply from Tigerkingsafe
Hi dear,
Thank you for your love of our SPARK 5517 8.12 cu.ft Heavy Duty Fireproof Jewelry Safe. Your feedback truly motivates us to continue delivering high-quality products and exceptional service.
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Overall I’m very happy with the safe…
Overall I’m very happy with the safe but I found it very difficult to open up the bottom floor board in order to take the bolts off the metal transport pallet. The secret compartment area at the of the bottom of the plug and side brackets were in the way to remove the bottom shelve.
December 14, 2025
Reply from Tigerkingsafe
Hi dear,
Thank you for your review of our SPARK 5922 13.12 cu.ft Heavy Duty Fireproof Jewelry Safe. We will continue to improve the design of our safes to make them even better. Your feedback truly motivates us to continue delivering high-quality products and exceptional service.
We're here to help if you have any questions!
Best regards,
TigerKing Safe
The safe is great
The safe is great. Just as advertised and looks great in my space. The only challenge was bolting it to the slab. Had to replace two of the bolts as they bent. We needed longer ones. I had an experienced contractor and even he spent some time on bolting it down. Love the inside of the safe. Holds a lot and so nice to have everything in one place.
November 26, 2025
Reply from Tigerkingsafe
Hi dear,
Thank you for your love of our SPARK 5517 8.12 cu.ft Heavy Duty Fireproof Jewelry Safe. Your feedback truly motivates us to continue delivering high-quality products and exceptional service.
We're here to help if you have any questions!
Best regards,
TigerKing Safe
great value
great communication from the company, safe was a great value, very pleased overall
November 25, 2025
Reply from Tigerkingsafe
Hi dear,
Thank you for your love of our SPARK 5922 13.12 cu.ft Heavy Duty Fireproof Jewelry Safe. Your feedback truly motivates us to continue delivering high-quality products and exceptional service.
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Shipping could have been better
Shipping could have been better. Need better communication with CEVA. But delivery went smoothly.
November 24, 2025
Reply from Tigerkingsafe
Hello, thank you very much for your review and for sharing your feedback about our delivery service.
We offer white glove delivery for our safes through CEVA and FedEx; however, we do not have direct control over CEVA’s service quality or delivery speed. We sincerely apologize for any inconvenience this may have caused and are continuously working to find higher-quality white glove delivery partners.
We're here to help if you have any questions!
Best regards,
TigerKing Safe
I could not believe how quickly my safe…
I could not believe how quickly my safe was delivered. The customer service and communication were stellar. This was an excellent buying experience.
November 24, 2025
Reply from Tigerkingsafe
Hi dear,
Thank you for your love of our 150XH-1 17.6 cu.ft Heavy Duty Large Jewelry Safe & Delivery Service. Your feedback truly motivates us to continue delivering high-quality products and exceptional service.
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Vry nyc platform
December 13, 2025
Unprompted review
Reply from Tigerkingsafe
Hi dear,
Thanks for your good review for TigerKingSafe! Your feedback truly motivates us to continue delivering high-quality safe and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Reply from Tigerkingsafe
Hi dear,
Thank you for your love of our 150XH-1 17.6 cu.ft Heavy Duty Large Jewelry Safe. Your feedback truly motivates us to continue delivering high-quality products and exceptional service.
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Fast and reliable customer service care
The service was great. I received my item as ordered and expected. However, I was charged nearly as much as the cost of the item, due to tariff increases.
November 7, 2025
Reply from Tigerkingsafe
Hi there, thank you for your review. We’re glad your item arrived as expected.
Regarding the tariff, we’re very sorry for the inconvenience. The charges were applied by the U.S. government, not TigerKingSafe. Our replacement keys are already priced as low as possible, but tariffs are unfortunately unavoidable.
We hope for your understanding, and thank you for choosing TigerKingSafe.
Tigerking was very responsive and…
Tigerking was very responsive and helpful. Customer service recommended faster solution to my issue, while following up with the long-term plan. They have easy transaction options for the USA.
November 6, 2025
Reply from Tigerkingsafe
Hi dear,
Thanks for your good review for TigerKingSafe Customer Service! Your feedback truly motivates us to continue delivering high-quality safe and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
I lost my emergency key to my safe
I lost my emergency key to my safe - once I provided confirmation of the purchase, I was able to buy a new key. Tigerking followed up with regard to the delivery of the keys and I am most grateful to them for their excellent customer service.
November 4, 2025
Reply from Tigerkingsafe
Hi dear,
Thanks for your good review for TigerKingSafe Customer Service! Your feedback truly motivates us to continue delivering high-quality safe and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Reply from Tigerkingsafe
Hi dear,
Thanks for your good review for TigerKingSafe Customer Service! Your feedback truly motivates us to continue delivering high-quality safe and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Reply from Tigerkingsafe
Hi dear,
Thanks for your good review for TigerKingSafe Customer Service! Your feedback truly motivates us to continue delivering high-quality safe and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Ordering process was easy and they kept…
Ordering process was easy and they kept us informed as to delivery time and date.
September 29, 2025
Reply from Tigerkingsafe
Hi dear,
Thanks for your good review for TigerKingSafe Customer Service and Delivery Service! Your feedback truly motivates us to continue delivering high-quality safe and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Service was excellent
Service was excellent, did exactly what they said they would do.
September 28, 2025
Reply from Tigerkingsafe
Hi dear,
Thanks for your review for home safe! Your feedback truly motivates us to continue delivering high-quality safe and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Wanting this safe for a long time
Wanting this safe for a long time. It's beautiful and instructions so easy to understand.
Gives me a real peace of mind.
The delivery by fed ex was flawless. I knew by the minute when it would arrive.
September 26, 2025
Reply from Tigerkingsafe
Hi dear,
Thank you for your love of our new SPARK 8.78 cu.ft Fireproof and Waterproof Jewelry Safe and FedEx Delivery. Your feedback truly motivates us to continue delivering high-quality products and exceptional service.
We're here to help if you have any questions!
Best regards,
TigerKing Safe
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