This was my first purchase from Tilba Beauty and I couldn't be happier. Products were exactly as described and arrived quickly in my letterbox. And they sent some free goodies too, which were very app... See more
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I’ve made multiple purchase from Tilba Beauty and every purchase experience has been fantastic. There support team is great too and very quick to personally reply if you have any questions. Highly Rec... See more
Company replied
Don't buy from them. They selling product with only 5 months expiry date and these information was not provided or even informed before they shipped out. Been trying to talk to them but unfortunately... See more
I ordered a product from Tilba Beauty that was unfortunately sent to the wrong state by the carrier for no apparent reason. I sent an email to Tilba and within a very short period of time I received a... See more
Company details
Written by the company
Tilba Beauty is an Australian online beauty store, selling leading health, wellness and beauty brands such as Amazonia, Celebrity Slim, Jurlique & Weleda
Contact info
115-121 South Centre Rd, 3045, Melbourne Airport, Australia
- info@tilbabeauty.com.au
- www.tilbabeauty.com.au
3.6
Average
81 reviews
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we have not received our order yet
we have not received our order yet. very slow compared with other company on line orders
February 4, 2022
Reply from Tilba Beauty
Hi Lorraine,
My sincere apologies to hear you have not received your order. 98% of orders are received within 1-5 business days.
There have been some minor shipping delays due to covid.
We are actively monitoring shipping times with different courier services to ensure best service for our customers.
Warm Regards,
Tilba Beauty Team
Very responsive supplier and good…
Very responsive supplier and good communication. Information provided was exact and realistic expectation on the delivery time of purchases was provided upfront. I would purchase from this online supplier again.
January 31, 2022
Reply from Tilba Beauty
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Grace
Reply from Tilba Beauty
Hi Ian,
Thank you for your order.
Apologies for the minor shipping delays due to covid.
We are actively monitoring shipping times with different courier services to ensure best service for our customers.
Warm Regards,
Tilba Beauty Team
Reply from Tilba Beauty
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Grace
No price gouging
No price gouging. RATs delivered as soon as supplies in stock. Thanks.
January 24, 2022
Reply from Tilba Beauty
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Grace
Excellent service and reliable.
January 7, 2022
Reply from Tilba Beauty
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Grace
Reply from Tilba Beauty
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Grace
Reply from Tilba Beauty
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Grace
Very happy with the face masks we…
Very happy with the face masks we received from Tilba Beauty. The quality is good, the price was excellent and shipping was fast. Would reorder again. Many thanks.
December 19, 2021
Reply from Tilba Beauty
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Grace
Tilba Beauty #1 online beauty store
Wow I wished I knew about Tilba Beauty earlier, this is now my go to store. Shipping was so quick. I received my order the next day. I will be using tilba beauty for all my beauty needs from now on! I’ll be telling all my friends and family too :) you guys are the best!
December 15, 2021
Unprompted review
Reply from Tilba Beauty
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Grace
Reply from Tilba Beauty
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Grace
Shipment was really quick and the…
Shipment was really quick and the products (Berrcom Non Contact Infrared Thermometer) worked perfectly. Thank you
December 6, 2021
Reply from Tilba Beauty
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Grace
Reply from Tilba Beauty
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Grace
I bought some cranberry tablets180 that…
I bought some cranberry tablets180 that have an expiration date of 60 days. Very disappointed I wont be ordering again.
November 7, 2021
Reply from Tilba Beauty
Hi Mary-Michal,
Thank you for your order.
I have issued a full refund. My apologies with the item sent to you with 3 month expiry. We have changed our system to ensure this does not happen again.
Warm Regards,
Tilba Beauty
Got my delivery.
October 28, 2021
Reply from Tilba Beauty
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Grace
Brilliant customer service
Brilliant customer service. Order was packed and posted within 24 hours.
October 17, 2021
Reply from Tilba Beauty
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Grace
Emu Oil Cream ...Great product
Emu Oil Cream ...Great product, Quick delivery, Great price.
October 17, 2021
Reply from Tilba Beauty
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Grace
Every purchase experience has been fantastic!
I’ve made multiple purchase from Tilba Beauty and every purchase experience has been fantastic. There support team is great too and very quick to personally reply if you have any questions. Highly Recommend!
October 15, 2021
Reply from Tilba Beauty
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Grace
Reply from Tilba Beauty
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Grace
Reply from Tilba Beauty
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Grace
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