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Rated 5 out of 5 stars

This was my first purchase from Tilba Beauty and I couldn't be happier. Products were exactly as described and arrived quickly in my letterbox. And they sent some free goodies too, which were very app... See more

Company replied

Rated 5 out of 5 stars

I’ve made multiple purchase from Tilba Beauty and every purchase experience has been fantastic. There support team is great too and very quick to personally reply if you have any questions. Highly Rec... See more

Company replied

Rated 1 out of 5 stars

Don't buy from them. They selling product with only 5 months expiry date and these information was not provided or even informed before they shipped out. Been trying to talk to them but unfortunately... See more

Rated 5 out of 5 stars

I ordered a product from Tilba Beauty that was unfortunately sent to the wrong state by the carrier for no apparent reason. I sent an email to Tilba and within a very short period of time I received a... See more

Company details

  1. Health and Beauty Shop

Written by the company

Tilba Beauty is an Australian online beauty store, selling leading health, wellness and beauty brands such as Amazonia, Celebrity Slim, Jurlique & Weleda


Contact info

3.6

Average

TrustScore 3.5 out of 5

81 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Prompt delivery

September 15, 2021
Tilba Beauty logo

Reply from Tilba Beauty

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Grace

Rated 5 out of 5 stars

I am absolutely delighted in my…

I am absolutely delighted in my discovery of Tilba Beauty!!
Delivery of items was prompt and love the product range.l
Look forward to many more ongoing purchases.
Cheers Paula

September 2, 2021
Tilba Beauty logo

Reply from Tilba Beauty

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Grace

Rated 5 out of 5 stars

Absolutely fantastic

September 1, 2021
Tilba Beauty logo

Reply from Tilba Beauty

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Grace

Rated 5 out of 5 stars

Purchasing was easy

Purchasing was easy, great communication, my purchase arrived within a couple of days.

September 1, 2021
Tilba Beauty logo

Reply from Tilba Beauty

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Grace

Rated 1 out of 5 stars

Don't buy from them, selling almost expired products and refuse to refund.

Don't buy from them. They selling product with only 5 months expiry date and these information was not provided or even informed before they shipped out. Been trying to talk to them but unfortunately this option was just not available and emailed so many times, then got told their internal policy is anything with 6 months expiry date is ok to sell but my case was only 5 months. Then followed them up again, they start a game of not responding and copy and paste and email saying their email address is not attended by anyone but the fact is that it is the same email address. Once again, stay away from this seller. Shame.

August 24, 2021
Rated 5 out of 5 stars

Beauty from within

I have not long received my vitamins I have also just started taking them so far so good can you please send me a list of other vitamins you keep kind regards Wendy

August 7, 2021
Rated 5 out of 5 stars

I was very happy with the celebrity…

I was very happy with the celebrity slim from Tilbabeauty. They also sent me extra products which I appreciated very much. Tilba offered the cheapest postage as well!.

July 12, 2021
Tilba Beauty logo

Reply from Tilba Beauty

Thank you so much for your kind words Lynda

The Tilba Beauty Team x

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