Because my house burnt out last June, so I have ordered free sample from various tile companies and I found this company to be excellent. I haven’t ordered any tiles yet, but when my kitchen is instal... See more
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Our tiles are not only stunning but also amazing value, hardwearing and durable. Choosing the right tiles for your home can be difficult, especially when you want to create a certain look. At Tiles360, we have a fantastic range of wall and floor tiles that will suit all tastes, designs, and styles. What's more, we pride ourselves on giving customer service that is second to none!
Contact info
United Kingdom
- www.tiles360.co.uk
No recent history of asking for reviews
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Replied to 4% of negative reviews
Typically replies within 24 hours
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Having had a selection of tile samples
Having had a selection of tile samples, I have made the decision to use the one from tiles360. When the tiler has measured up, I will be putting in the order.
Ordering sample tile
Sample tiles arrived unbroken but I was expecting a full tile sample not a small section. Difficult to image the actual size with what was delivered, but I could colour match well.
Excellent customer service
Excellent customer service, I had a query and they were very helpful. Next day delivery and the tiles were great, not one breakage. Would definitely recommend and use again.
Good customer service
I ordered some large format tiles and they were delivered by courier. Unfortunately 1 tile was damaged. I took photos of the box that was slightly damaged and the chipped tile and emailed them to tile360. Within a flash they responded and offered a refund or a new tile sent. I opted for a replacement tile and they sent a whole box! And none were damaged this time. Fantastic customer service, well done
Very good choice of floor tiles on the…
Very good choice of floor tiles on the website, delivery of 1 box of tiles was very fast.
out of 7 samples i ordered 3 arrived…
out of 7 samples i ordered 3 arrived broke in half 3 were chipped with the peices in the jiffy bag only 1 was whole and complete,how could i trust to get any order for tiles to me complete and not damaged
Thank you for sending these samples so…
Thank you for sending these samples so quickly.
Sample tiles received well packaged and…
Sample tiles received well packaged and in good time.
Nice quality.
The promptness in supplying samples and…
The promptness in supplying samples and quality of of the product
I was expecting full tiles for the…
I was expecting full tiles for the samples and just got small cuts which was disappointing
I ordered four or five boxes of tiles…
I ordered four or five boxes of tiles and all seemed very efficient until they were delivered when I found that the majority of them were cracked! However, these things can’t be helped and when I contacted Tiles360 they were very helpful and arranged a new delivery and collection of the broken ones immediately. The delivery man was very nice and helpful as well, I’m sure that it was not his fault that they were broken. The next thing that happened was that my Tiler managed to forget where he had put one of the new boxes 🙄 and asked me to order one more box. He then discovered where he had put it and when I messaged Customer Services, they replied straight away with the cancellation and refund so their Customer Service is really first class - thank you!
The tiles arrived in perfect condition
The tiles arrived in perfect condition, we’ve had 17 boxes of these tiles split over different deliveries and none of the tiles have been damaged at all. The tiles themselves are BEAUTIFUL and of a really high quality. Delivery was super quick too. Would definitely order from again.
Great service all round
Great service all round. Website really easy to navigate. Ordering process straight forward, delivery on time and delivered with care. Would definitely use again and recommend to others.
Online tiles
Placed an order one day and they were delivered the next day. The delivery man was very helpful and put them in my garage where I wanted them.
Excellent customer service, great tiles
The whole experience from ordering was professional. Quick delivery, extremely well packed however we had couple of broken tiles on arrival, this was dealt with immediately and replaced following day.
Absolutely love the tiles ,and excellent customer service.
Thank you
Very fast delivery and amazing customer service
Very fast delivery. Unfortunately a full box came with broken tiles but tiles 360 were very prompt to resolve the issue . I would highly recommend this place !
The tiles are very beautiful and high quality and 20 out of 20 for their customer’s service
Great service
Loved the tiles, prompt and efficient, no hassle delivery.
Delivery cost?
Ordered some samples. Arrived very quickly. Beautiful tiles, would have ordered but only needed 4 sq m. Found the delivery costs prohibitive.
High service improved good selection…
High service improved good selection prompt delivery good prices
Great service and delivery
Great service and delivery. Prices are good too.
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