Unfortunately, Tile Trader has been bought out by Tile Giant, who haven't even bothered to update the Tile Trader website so you can fill your basket with products but then cannot actually checkout.... See more
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See what reviewers are saying
Great prices. Fast delivery. Placed additional order and wrong goods were dispatched. I contacted them and within half hour the correct tiles were being dispatched for next day delivery with no extr... See more
Company replied
Best price for plum brick tiles we wanted. Good quality. Would benefit from order tracking and also more flexible order choices...we were made to pay £30 delivery for next day delivery yet tiles arriv... See more
Company replied
Had to cancel order as they wouldn't deliver at anywhere near the checkout price, even though I provided my postcode before ordering. Got the same tiles cheaper in Homebase anyway. Got a prompt refu... See more
Company replied
Company details
Contact info
European House, 93 Wellington Road , LS12 1DZ, Leeds, United Kingdom
- 0113 231 1572
- sales@tiletrader.co.uk
- www.tiletrader.co.uk
2.5
Poor
62 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good customer service
Very good customer service. Quick delivery time. Ordered the sage green metro tile, and was true to the colour online.
March 21, 2018
Unprompted review
Reply from Tiletrader
Hi Miriam,
Thank you for taking the time and leaving us a great review!
Really pleased that your order arrived quickly and you were happy with the colour.
If you need any further advice or assistance regarding our products please don't hesitate to contact us.
Kind regards,
Tile Trader
a star for delivery driver !
4 stars just because lorry to large to reach my address .driver very helpful in though in getting tiles to my door.
February 21, 2018
Unprompted review
Reply from Tiletrader
Hi John,
Thank you for taking the time to leave us a great review on our Trust Pilot Page!
We are glad you were happy with the service you received from your driver and that you found him helpful.
If you need any further advice or assistance please don't hesitate to contact us.
Kind regards,
Tile Trader
Very good service would use again
February 18, 2018
Unprompted review
Reply from Tiletrader
Hi Peter,
Thank you for taking the time to leave us a great review!
It's fantastic to hear that you will definitely use us again, we would be more than happy for you to do so.
If you need any advice or assistance regarding your order please don't hesitate to contact us.
Kind regards,
Tile Trader
Reply from Tiletrader
Hi Sharon,
Thank you for taking the time to leave us a great review on our Trust Pilot page!
We are really pleased to hear that your order arrived quickly and that you were happy with the service.
If you need any further advice or assistance please don't hesitate to contact us.
Kind regards,
Tile Trader
Reply from Tiletrader
Hi,
Thank you for taking the time to leave us a great review on our Trust Pilot page!
We are always really pleased to hear that your order arrived quickly and you were happy with the tiles you received.
If you need any further advice or assistance please don't hesitate to contact us.
Kind regards,
Tile Trader
Arrived bang on time cracking!
December 1, 2017
Unprompted review
Reply from Tiletrader
Hi,
Thank you for taking the time to leave us a really great review on Trustpilot!
It's great to hear that you delivery of tiles arrived on time and you think our service is cracking!
If you need any further assistance regarding our products please don't hesitate to contact us.
Kind regards,
Tile Trader
Good Communications and excellent …
Good Communications and excellent product.
Regards
David
November 23, 2017
Unprompted review
Reply from Tiletrader
Hi David,
Thank you for taking the time to leave us a great review on Trust pilot!
It's great to hear that we've provided you with great product and service.
If you need any further advice or assistance regarding your tiles please don't hesitate to contact us.
Kind regards,
Tile Trader
This company is very highly …Excellent Service
This company is very highly Recommended. Delivery time, and Item are first class. Will certainly be using them again.
November 20, 2017
Unprompted review
Reply from Tiletrader
Hi Sheila,
Thank you for taking the time to leave us a great review!
It's fantastic to hear that you will definitely use us again, we look forward to seeing you again soon.
If you need any advice or assistance regarding your order please don't hesitate to contact us.
Kind regards,
Tile Trader
Top service
Ordered tile adhesive and all the accompanying tools and grout for the best price anywhere in the internet and especially good was the free next day pallet delivery. Incredible service and prices. Thanks
November 14, 2017
Unprompted review
Reply from Tiletrader
Hi Joe,
Thank you for taking the time to leave us a really great review on our Trust pilot page!
It's fantastic to hear that we've delivered incredible service and price on our products. I hope that once your tiles are installed they look amazing.
If you need any advice or assistance regarding your order please don't hesitate to contact us.
Kind regards,
Tile Trader
Fantastic frendly service promt …
Fantastic frendly service promt delivery would definitely recommend and use them again
November 11, 2017
Unprompted review
Reply from Tiletrader
Hi Patricia,
Thank you for taking the time to leave us a great review on our Trust pilot page!
We are always really pleased to hear that our customers are very happy with our all round service and would use us again. We hope to see you again soon.
If you need any further advice or assistance please don't hesitate to contact us.
Kind regards,
Tile Trader
Prompt delivery of a sample tile
Prompt delivery of a sample tile. Well packaged.
October 27, 2017
Unprompted review
Reply from Tiletrader
Hi Sarah,
Thank you for taking the time and leaving us a great review!
Really pleased that your sample arrived quickly. If you need any further advice or assistance regarding our products please don't hesitate to contact us.
Kind regards,
Tile Trader
Very helpful staff
Very helpful staff, when i phoned to ask a question. Good online information. Quick delivery. Very competitive prices, would definitely use again.
October 22, 2017
Unprompted review
Reply from Tiletrader
Hi Deborah,
Thank you for taking the time to leave us a great review on our Trust pilot page!
It's fantastic to hear your comments on our staff, service and that you'd definitely use us again. I will pass your comments onto our team.
If you need any advice or assistance regarding your order please don't hesitate to contact us.
Kind regards,
Tile Trader
Satisfied Customer
Fast delivery and reasonable prices. Would definitely use again.
October 20, 2017
Unprompted review
Reply from Tiletrader
Hi,
Thank you for taking the time to leave us a great review!
It's fantastic to hear that you will definitely use us again, we look forward to seeing you again soon.
If you need any advice or assistance regarding your order please don't hesitate to contact us.
Kind regards,
Tile Trader
Reply from Tiletrader
Hi,
Thank you for taking the time to leave us a great review on our Trust pilot page!
It's great to hear your comments on our products
If you need any advice or assistance regarding your order please don't hesitate to contact us.
Kind regards,
Tile Trader
fast delivery
October 15, 2017
Unprompted review
Reply from Tiletrader
Hi Jane,
Thank you for taking the time to leave us a great review on our Trust Pilot page!
We are always really pleased to hear that your order arrived quickly.
If you need any further advice or assistance please don't hesitate to contact us.
Kind regards,
Tile Trader
Good product
October 13, 2017
Unprompted review
Reply from Tiletrader
Hi John,
Thank you for taking the time to leave us a great review on our Trust pilot page!
We are very pleased that you like the product that your ordered.
If you need any further advice or assistance please don't hesitate to contact us.
Kind regards,
Tile Trader
great service great tiles
September 27, 2017
Unprompted review
Reply from Tiletrader
Hi Liam,
Thank you for taking the time to leave us a great review on our Trust Pilot page, we really appreciate it!
We are always really pleased to hear that you find our tiles and service great, I will pass your comments onto our team.
If you need any further advice or assistance please don't hesitate to contact us.
Kind regards,
Tile Trader
Best price for plum brick tiles we …
Best price for plum brick tiles we wanted. Good quality. Would benefit from order tracking and also more flexible order choices...we were made to pay £30 delivery for next day delivery yet tiles arrived after 2 days. Overall recommend seller
September 21, 2017
Unprompted review
Reply from Tiletrader
Hi,
Thank you for taking the time to leave us a good review on our Trustpilot page!
We are really please that you are happy with the quality of the tiles that you ordered.
Unfortunately we don't have any details of your order so we can look into the delivery cost and potential delay in your order arriving. If you could email over your delivery address we will look into this for your ASAP
Kind regards,
Peter
Tile Trader
just got few samples but good service …
just got few samples but good service and fast delivery
September 17, 2017
Unprompted review
Reply from Tiletrader
Hi,
Thank you for taking the time to leave us a really great review on Trustpilot!
We are always really pleased to hear that your samples arrived quickly and our service was good.
If you need any further advice or assistance regarding our products please don't hesitate to contact us.
Kind regards,
Tile Trader
I guess like many
I guess like many, I still am a little uncomfortable with online trading. Companies like this one are brilliant, do everything they say with no fuss. Excellent !!!
September 12, 2017
Unprompted review
Reply from Tiletrader
Hi,
Thank you for taking the time to leave us a really nice review on our Trustpilot page!
It's fantastic to hear that we've been able to instill a little faith in buying goods online and provided you with excellent service. I will pass your wonderful comments onto the team.
If you need any advice or assistance regarding your order please don't hesitate to contact us.
Kind regards,
Tile Trader
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