Unfortunately, Tile Trader has been bought out by Tile Giant, who haven't even bothered to update the Tile Trader website so you can fill your basket with products but then cannot actually checkout.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great prices. Fast delivery. Placed additional order and wrong goods were dispatched. I contacted them and within half hour the correct tiles were being dispatched for next day delivery with no extr... See more
Company replied
Best price for plum brick tiles we wanted. Good quality. Would benefit from order tracking and also more flexible order choices...we were made to pay £30 delivery for next day delivery yet tiles arriv... See more
Company replied
Had to cancel order as they wouldn't deliver at anywhere near the checkout price, even though I provided my postcode before ordering. Got the same tiles cheaper in Homebase anyway. Got a prompt refu... See more
Company replied
Company details
Contact info
European House, 93 Wellington Road , LS12 1DZ, Leeds, United Kingdom
- 0113 231 1572
- sales@tiletrader.co.uk
- www.tiletrader.co.uk
2.5
Poor
62 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top Class
Good selection of products, they keep you informed and very prompt delivery.
March 20, 2017
Unprompted review
Reply from Tiletrader
Hi Mrs Allen,
Thank you for taking the time to leave us a really great review on our Trust pilot page!
It's always great to hear that our customers find our communication excellent and our delivery service prompt.
If you need any advice or assistance regarding your order please don't hesitate to contact us.
Kind regards,
Tile Trader
Good price and prompt delivery
Ordered Metro White at great price and order was delivered promptly. No complaints!
May 11, 2016
Unprompted review
Reply from Tiletrader
Hi Daniel,
Thank you for taking the time to leave us a great review!
We are always really pleased to hear that your order was delivered quickly and at a great price..
I hope once your tiles are installed they look great, if you need any further advice or assistance please don't hesitate to contact us.
Kind regards,
Tile Trader
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.