Installed Feb 2023 and after three years with two door sets installed, I’m as pleased now as I was then. From my recollection,survey,price and install were all carried out without problem and a trim... See more
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Teesview, Sabatier Close,, TS17 6EW, Stockton on Tees, United Kingdom
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Great job. Everything happened when it was meant to. Kept fully informed along the way. Door looks fab. Guys who fitted it were so polite and really good workers. So pleased with the result

Reply from Timber Composite Doors
The whole process was really smooth - from designing the door, going through all the options, making changes, and the installation. Their communication was great. Highly recommend.

Reply from Timber Composite Doors
Great service from beginning to end. I started with a design-your-own door & quote from the website. We wasn't in a position to order straight away and wasn't bombarded with calls like some other companies. When we were ready I called the main office and was offered a free colour sample, as I had RAL colour questions. From this we decided to proceed. The whole ordering system, booking of the survey with Martindales (associates of Timber composite doors) was clear and straight forward and the final installation came much sooner than the quoted manufacturing time. Very pleased with the final door, transforms the front of our house. Many thanks.

Reply from Timber Composite Doors
Their quote was the most competitive and the process was very easy. Communication for the survey and installation dates was very good.

Reply from Timber Composite Doors
Good communication. Everything happened when I was advised it would

Reply from Timber Composite Doors
Excellent quality doors fitted to a high standard with a million dollar look at an affordable price.

Reply from Timber Composite Doors
quality of product and good prompt installation is what i have experienced plus excellent customer service where i started by having quotes on two different types of doors. i have opted for one stable door with a vibrant colour and i wasnt disappointed as i was sent a sample of colours available and a discount offer which came out handy. also the online communication form was good option to have.
overall it was excellent service from start to finish and the stable door is solid and colourful as i wanted offering very high security for years to come.

Reply from Timber Composite Doors
Really gorgeous door, reasonable price and really happy with the end result. Would use again but would appreciate fewer calls and more written communication.

Reply from Timber Composite Doors
Great service. Placed order Wednesday evening. Someone came to measure on the Thursday afternoon. Order confirmed Friday and delivered and fitted two weeks later.

Reply from Timber Composite Doors
So pleased with my new front door from Timber Composite Doors. The product quality is exceptional, and the guys who installed it were very professional, highly skilled, and a pleasure to meet. Many thanks!

Reply from Timber Composite Doors
My newly installed door looks really nice !
The two staff spent only a few hours and completed the job efficiently. They have done the job clean and tidy.

Reply from Timber Composite Doors
From designing my door to ordering and customer service after I fully recommend timber composite doors. My only issue is that it should also supply the trim especially when it's a coloured frame.

Reply from Timber Composite Doors
Very happy with the work, they were on time and have done very neat job.👌🏻
Highly recommend to everyone 👍🏻
Best and secured door ever.
Very friendly team.

Reply from Timber Composite Doors
Great company to work with this is now my third door I have ordered !! From survey to fitting is so smooth going and communicating with customer service is exceptional. Highly recommended door company thank you

Reply from Timber Composite Doors
Not fitted yet but the door is seriously strong. I give it 4 stars as I'm fitting it myself and felt the instructions are vague and certainly don't explain how to fix the side panels to the door frame.

Reply from Timber Composite Doors
Excellent interactive ordering system with pics generated for chosen doir, furniture, colour etc.wanted installed so agents measured door gap,.photos, order produced within weeks and fitted by agents to perfection. Cost £2k, delighted with whole experience, will order new front door from Timber Composite Doors.

Reply from Timber Composite Doors
Easy and quick service from contact to measuring to installation. Always kept up to date on what was happening.

Reply from Timber Composite Doors
Delvery was on time. Door seems excellent quality and has fit well

Reply from Timber Composite Doors
Amazing service from start to finish.
We had a strange sized door and the team spoke to our builder and made a bespoke door size at no extra cost, and it was delivered in 10 days.
The door looks amazing and the team were so helpful, from ordering to delivery.
Would 100% reccomend and use again.

Reply from Timber Composite Doors
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