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Rated 1 out of 5 stars

I ordered a co-ord dress for my kid and when open package it was 2 low standard saree. I try connecting at same time. Send email as well for customer support but they are not responding. They are fa... See more

Rated 1 out of 5 stars

I ordered a dress for my kid and when open package it was 2 low standard saree. I try connecting at same time. Send email as well for customer support but no luck. They are not responding. They are... See more

Rated 1 out of 5 stars

I have received a product from you that I never ordered!!! I have no recollection of ever having dealt with your organisation and request that my details be removed from your system immediately! Ple... See more

Rated 1 out of 5 stars

Complained immediately after I received some Xmas lights that arrived with 2 pin EU plugs & UK 3 pin un-fused adapters. The 2 pin plugs were a poor/loose fit in the adapters & kept falling out, which... See more

Company details

  1. Cell Phone Store
  2. Car Accessories Store
  3. Computer Store
  4. Game Store
  5. Jewelry Store

Information provided by various external sources

TinyDeal offers the best price on China manufactured products, like Mobile Phone, Talbet PCs, iPhone & Samsung phone Gadget, Consumer Electronics, Home gardgets, Toy & Novelty, Fashion & Accessories, China Retail & Dropship, Chinese Product Wholesaler


Contact info

1.0

Bad

TrustScore 1 out of 5

902 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Products and prices are ok with Poor service

Products and prices are ok
Service Is Crap first I'm offended wen they lie about their name stop using English sounding names no one is fooled by this you sound like Robots when a email is sent it's the same message over and over again.
I ordered several items in the past with no problems all of a sudden my address was not good enough even after telling them it was the same as before and I received other shipments with no problems it took 3days just to respond back to me.
Very slow to actually ship Use the excuse it takes time to update the info from the shipping company that may have been true several years ago but not today Ive shipped many items to others and info is updated almost as soon as it is received by the shipping company now.
Reading the other reviews almost every one is promised to improve but does not.
I may or may not order again depends on how quickly I need something

June 12, 2017
Unprompted review
TinyDeal logo

Reply from TinyDeal

Dear David Smialek,
We are sorry to bring you such a trouble. For the address, there may be some different requirements from different shipping companies. To confirm the address is good for the delivery. Hope you could understand it. For the items, all of them are ready now. If you still have other suggestion, you could answer our emails directly. Customer service will follow it up at once. Thank you.
Best regards.
Tinydeal team.

Rated 1 out of 5 stars

the worst company

the worst company, I never received the order, and contact them, no answer, this is the worst service i have met. never buy again, and i will ask my credit company to refund.

June 10, 2017
Unprompted review
TinyDeal logo

Reply from TinyDeal

Dear Gordon,
It is very pity to see this review of your order experience. For shipping issue, we need a favor from the post/shipping compnay. We understand that it takes a time to check everything. For this issue, we have specific staffs to follow it up. You could reply our email directly if necessary,
Thank you.
Best regards.
Tinydeal Team.

Rated 5 out of 5 stars

Excellent prices

Excellent prices, warehouses in the EU so no problem on the customs, nice and kind customer service, and last but not final, goods in excellent quality!

June 5, 2017
Unprompted review
Rated 1 out of 5 stars

order 5460071048480602942524 I do not …

order 5460071048480602942524 I do not recommend anyone to buy at tinydeal. I never received item I paid for. Even, 5 months after the order placement, tinydeal support said me that I had to wait... they don't refund they don't resend. i lost money. only bought one time at tiny deal, amd will never buy again.

June 2, 2017
Unprompted review
TinyDeal logo

Reply from TinyDeal

Dear Julian Albarracin,
Sorry to see this review. This order had been refunded in TD points as you agreed. How could you said that "don't refund"? We suggest to check and confirm again if that is the order it refers. Any problem or question, you could reply our email directly.
Thank you.
Best regards.
Tinydeal.

Rated 5 out of 5 stars

Awesome store

One of the best online stores for electronics, hobby things and neat gadgets. Service is great! Website is easy to navigate. I do recommend this store.

May 22, 2017
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service. I bought an Asus Zenphone which they advertised as new but it arrived and was obviously secondhand. It had virus software already on it and when I sent it back for a refund they refused to refund the whole amount, saying it was used. Worst service I have ever had.

May 21, 2017
Unprompted review
TinyDeal logo

Reply from TinyDeal

Dear Pip,
We feel sorry to hear your unhappy shopping at our site. For this problem, we have specific to follow it up. Please check the reply from us and reply it. We will do best to give you an well-managed solution. Wait your positive feedback.
Best regards.
Tinydeal team.

Rated 2 out of 5 stars

no emails answer

Date:2017-05-11 18:03:55
Order No.:3290073252570003006642
The order is in status: process.
No one answer to emails. Is the item available?

May 15, 2017
Unprompted review
TinyDeal logo

Reply from TinyDeal

Dear andreas zlatkos,
Sorry to see this review about the processing order. Actually we did not get your email about this issue before. But we sent you email earlier today telling of the latest situation of this order. Please check and reply if necessary. There should be misunderstanding. Hope you could understand it. Thank you.
Best regards.
Tinydeal team.

Rated 5 out of 5 stars

I recommend this site !!!

I recommend this site. I received my phone in 4 days. Very good quality products. I will order from here in the future. Very professional site !

May 15, 2017
Unprompted review
Rated 2 out of 5 stars

NO COMMUNICATION

I ordered a phone on 7/05/2017(to date, the package is in transit), since then, I have contacted the company several times via several methods (including their chat which NEVER EVER works) asking some important info about customs taxes as the information in their website on this matter is not accurate of confusing, but haven't got any reply.

Hopefully they reply here, very disappointing to be ignored like this when you spent £230+ on their website.

May 10, 2017
Unprompted review
TinyDeal logo

Reply from TinyDeal

Dear adnres,
We checked to see your email had been replied on May 10th. Please check for all details. Usually emails will be replied within 24 hours. Weekends or holidays will be a little bit longer. We do not have live chat service now. You oculd check the note at our site.
Thank you.
Best regards.
Tinydeal team.

Rated 1 out of 5 stars

i had ordered an item on 29/8/2014

i had ordered an item on 29/8/2014, but till date i haven't received the items. The amount has been deducted from my account. i have not received the item neither the amount has been credited back to my account!!!
Order Number: 3460039747230001585689

May 8, 2017
Unprompted review
TinyDeal logo

Reply from TinyDeal

Dear Preeta G,
We feel sorry to read this review about your order. We had replied your email before but there was no further answer from you. Specific staffs will follow it up. If that is necessary, you could reply us directly. Thank you.
Best regards.
Tinydeal Team.

Rated 5 out of 5 stars

Review

Reliable, accurate and above all the most convenient on the market. I've bought several items on several occasions and so far everything has come in perfect condition and no extra charge. I will continue to buy from Tinydeals.

May 5, 2017
Unprompted review
Rated 1 out of 5 stars

The worst service... they don't deliver

I have placed two orders with tinydeal, a friend had ordered a watch and I liked it so I ordered... this took 3 weeks to arrive... I ordered the watch and placed another order a week later that took over a week to process... They wanted a picture of my credit card that I didn't understand, my first order they didn't have a problem collecting my money for... the second order arrived after a month. The first order is still missing, 5 weeks later. I went to post office with tracking number, they have no record of it arriving into Canada... that was a month ago... after a few emails over the last couple weeks the company keeps telling me to be patient. It's been 5 weeks and I am losing patience... not because of the problem... it's how they are dealing with it... the service with this company is horrible... after 5 weeks they are asking me to go to the post office (which I already did) and they want the post office to provide a document to say no record of package and have it stamped.. the post office say there is no such a document... but more importantly... their lack of concern of the issue and their advise is to give it 5 more weeks... after that they can work on a refund... there is no genuine concern that there product is lost... their whole business is based on shipping of product... again it's not the problem.. that's a problem... it's how they deal with it, they are making it my problem... I wished I never started doing business with this company. I don't recommend this company at all... all based on service... on a side note... the second order that had arrived was placed in a bag and was crushed and damaged when it arrived. A lot like my expectation of a company that is expected to deliver..

This company has responded to me to tell me to wait an additional 25 days... (5 more weeks). That is almost 3 months... the tracking says package has arrived in Canada over a month ago now.. yet Canada post has no record... it is lost... Tinydeal cannot tel me where my order is... for a month now... if you like a company that blows smoke up your butt, gives you poor customer service, that will make you wait 50 business days (10 weeks) before they will address the issue... then Tinydeal

Update... May 8th...
7 1/2 weeks still no product...
Original order placed on March 17th..

Update.... May 12
Coming up on 8 weeks and this company is saying I need to provide proof that Canada hasn't received the product... the post office has know idea what they are talking about .. no document exist... if the product enters the country (with the tracking number they provide) it has to be recorded... they have stolen my money and insist my product is been hanging around in Canada... hiding, since March 30... this is a company that has no customer service... telling me to keep waiting is not service they are putting blame on me!!!!! I am not providing documents ! I paid for product they need to deliver!!!!!

Update May 14th
58 days ... I had put up reviews but this company DELETES negative reviews off their website.. Don't trust their reviews on their site..

Update June 14th
88 Days... finally got a refund.... horrible company, horrible service... what is really sad is they get away with this crap... they delete reviews off their website... DON'T BUY FROM THIS COMPANY!!!!!!

April 29, 2017
Unprompted review
TinyDeal logo

Reply from TinyDeal

Dear David Ronayne,
It is pity to see this review of your order problem. For this issue, specific staffs are following it up. Please give us and post office a time to finish the checking. All of your emails have been replied. Please check and reply if necessary. Sorry again to let you wait. We are managing to have some better shipping methods.
Thank you.
Tinydeal Team.

Rated 5 out of 5 stars

I love you guys hehe

Okay hands down this is one of the best online shopping sites that I would recommend for anyone. This is easy, genuine and a site with a very friendly after sales customer help team. This site doesn't sell fake or replicas. if you order a xiaomi piston 3 headset, you will get an original xiaomi piston 3.

site has a variety of shipping options. Aramex is so cheaper and affordable for guys like me who shop for tech gadgets. arrives in about 5 days. the default shipping method is free and takes about 21 days to arrive and most of the items cost more than $10 has free tracking which is so great.

About some negative reviews of the website I see online. This site is authentic. What you need to do some research about the product you are gonna buy. i bought this action camera before a month and it was a complete knockoff. no quality whatsoever. however it was about $40 and it was alright. you need to keep out from products which doesn't have a brand. Q5H,TWS,K9 those are generic ones. shop for products like elecam, SJCAM, lenovo ,leco ....etc. you got the idea

And this site is good for buying accessories. they have a wide variety of mind blowing products which are just what you need . wireless memory card reader??? thank you just what i was searching for :D

okay bottom line . 9 out of 10 . just a little complain. guys seriously PRE SALE earlybird products should be cheaper than the retail price right?? right right??? well you guys doing it wrong :3

April 26, 2017
Unprompted review
TinyDeal logo

Reply from TinyDeal

Dear Randunu Dimeshan,
Thank you so much for your detailed review. For the presale products, usually we are manage to make it as a lowest price as it could be. The retail price may be influenced by the marketing in a certain period. If there is a price difference, you could contact customer service at once. For other items, you could search directly on our site. Or contact us later.
Thank you.
Best regards.
Tinydeal team.

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