I’ve been ordering from TireMart for years, and they’ve never let me down! Every experience has been smooth, and their customer service has always been helpful and responsive whenever I’ve had questio... See more
Company replied
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See what reviewers are saying
Good selection, although I purchased based on price, I don't know anything about this brand. But it's for a car that I don't anticipate being driven very much (classic). But tires were shipped quickl... See more
Company replied
I order tires to Tire Mart Friday Oct 14 around 12:15noon. They charged my items in seconds. I haven’t receive a delivery or tracking confirmation the email have no response the Live chat have no res... See more
Company replied
Great customer service and follow up on my order to ensure it was delivered. The product was exactly as advertised and I can say that driving on the tires for the past few days, my Aviator feels bett... See more
Company details
Written by the company
TireMart was created to supply its customers with new tires. For over 15 years their company has been providing the United States with quality tires. If you're looking for tires on sale at deep discounts, you've come to the right place. They offer high-quality alternatives to brands like Michelin, Pirelli & Goodyear online every day, at the lowest prices you can find on the web.
Contact info
United States
- www.tiremart.com
3.9
Great
89 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
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Bad experience
Bad experience
They send 6 years old tires
In month of September i received 4 tires manufactured in 2018 semitrailer tires.
My mistake was installing those tires.
Lesson learned.
Now after 6 months all 4 tires started to peel from the sides with cracks due to being 6 years old.
At this point i contacted them NOT about this issue, but about trying to buy again from them tires but asked to make sure that tires are not as old as the first time.
Response from them was that they have thousands of tires and simply can not look for this info on the tire.
So basically ordering from them you are screwing you up, because you will get bad quality tires.
Be smart and return those old tires back to them if you have time and money.
April 14, 2025
Unprompted review
Fast delivery
Cheap tires delivered quick. Tire disposal fee rip off.
March 13, 2025
Unprompted review
Great timely delivery
Great timely delivery! One tires arrived damaged, but Tire Mart immediately sent out a new one which arrived within a days notice.
Great customer service!
Thanks again
February 22, 2025
Unprompted review
Reply from TireMart
Happy to provide you with a great deal and experience!
I was to get my tires on Jan 6 and for…
I was to get my tires on Jan 6 and for four days they claimed out for delivery from newville Pa. That's less than a hour from my house. I called customer service and was on a hour on hold. Ridiculous
January 9, 2025
Unprompted review
Reply from TireMart
We do earnestly apologize about the odd shipping issue, we did reach out to FedEx once again using our Premier Business account in an effort to get a resolution! They assure us that it is "only" a standard operational delay and insist that it will be imminently delivered.
We did attempt to escalate the matter, however, we cannot do much at this time due to the package still receiving regular updates. We'll continue monitoring the package and do all we can to expedite the delivery!
Know that you can and always should contact us via email to info@tiremart.com, but we do apologize that you could not reach us via phone call, we've truly been busy with a huge amount of incoming traffic recently.
I bought 4 "blemished tires" from…
I bought 4 "blemished tires" from TireMart in September 2024 but they sent 4 defective tires. I initiated a refund request and they never responded. I also posted a negative review on their website, which they never published. There should be lawsuits initiated against them for their deceptive business practices.
Update in response to Tiremart's reply. I've checked my inbox and junk mailbox and did not see any emails or correspondence as alleged to have been sent to me. I welcome them to forward those two emails to me again. Also, I'll be glad to provide pictures as to what TireMart considers "blemished" vs. what one may think they are getting so other consumers can judge for themselves.
Update No. 2: Despite Tiremart's allegation of trying to contact me two prior times and my request for those prior emails to be resent to me, they've still never produced these alleged prior communications or had any direct contact with me.
September 13, 2024
Unprompted review
Reply from TireMart
TireMart chiefly sells NEW (unmounted and unused with no known/expected flaw, fault or defect) tires, but we do indeed sell "Blemished" tires which should have nothing more than slight aesthetic blemishes.
In this case, you emailed us and sent three photos; two show the blemishes in question (the manufacturer's name being sanded-off) and one shows a sidewall bubble of sorts, which is definitely a legitimate type of issue that renders a tire unusable.
Needless to say we did not knowingly, intentionally or willingly send you a defective tire - blemished tires are provided to us and other retailers "as is" but are nonetheless assured and assumed to be without any structural flaw or fault.
That is why we did respond to you at least two (2) times to offer assistance. As of time of writing (December 13th) we've not received any new replies, thus not allowing us to take any further steps or assist you.
We do not agree that there should be any "lawsuits" for any "deceptive business practices" as we neither partake in such nor see how this experience with you would warrant such an accusation. It should come as no surprise that we vehemently deny your assertion and do not appreciate the very inflammatory rhetoric, especially as we quite literally offered you assistance when you reported your issue.
EDIT: We've once again responded to the exact email they're writing us from, this time with attached screenshots of the original messages.
It was easy to find the tire I needed
It was easy to find the tire I needed. Ordered them and received with in just a couple of days!! Thanks for the ease of access and effort!
October 21, 2024
Unprompted review
Reply from TireMart
You're welcome! Thank you for choosing us. Feel free to review us on social media as well!
Great price
Great price, fast shipping, tire was exactly like the one I replaced
October 28, 2024
Unprompted review
Reply from TireMart
Great to hear that you found your perfect tire match! Happy driving!
Other then my shipment got separated it…
Other then my shipment got separated it was fine
October 19, 2024
Unprompted review
Reply from TireMart
Due to the size of the tires, they can be separated during the shipping, as already advised in the disclaimer below each item. Thank you for your understanding.
I highly recommend using TireMart
Site is user-friendly. I love my tires my car rides much better
October 18, 2024
Unprompted review
Reply from TireMart
Thank you, we are happy to hear that our website is easy to use. Feel free to share with us some photos of your tires on social media or at info@tiremart.com!
Got my tires fast
October 16, 2024
Unprompted review
Reply from TireMart
Great to hear that. Feel free to visit us again!
Reply from TireMart
Thank you for your great review! Feel free to share your thoughts on our social media as well!
Great tires at a nice price shipped…
Great tires at a nice price shipped fast! Mounted up yesterday and they look & perform great!
October 1, 2024
Unprompted review
Reply from TireMart
We are thrilled to hear that your tires are performing great and that you are happy with our fast shipping service. Feel free to share with us some photos of your tires at info@tiremart.com or via social media.
Quick and efficient
Quick and efficient! Tires came on time as promised and customer service was amazing! I did have to wait a while to speak to a rep, but it was def worth the wait, the rep was super helpful and informative with all the questions I was badgering him with! LOL! Overall, amazing service!
October 8, 2024
Unprompted review
Reply from TireMart
Thank you. Your satisfaction is our primary goal. We hope to see you again.
Tire mart is a ripoff company,DO NOT…
Tire mart is a ripoff company,DO NOT BUY FROM THEM,they shipped wrong tires,then wanted,half the cost of tires for me to return.
Do Tirerack instead,doesn’t matter if they give slight discount when they don’t back customer.
RIP OFF COMPANY!!!!!!
September 30, 2024
Unprompted review
Reply from TireMart
We do not have any purchase that matches the described event - we only have one order under "Donald Griggs" from June, sold via Walmart, where no Return was inquired about (the order was cancelled before shipment per customer request).
Aside from that, if you did purchase tires you cannot use from us by accident, that does not qualify you for a Free Return. In such cases, the Return is up to the customer's discretion and convenience - we merely offer our own FedEx labels as that is usually the most affordable option, but no one is forced to use it.
Naturally if we ourselves made a mistake we offer a Free Return - in the situation you described, however, that is most doubtful, as we'd have no reason to deny a Free Return, meaning that you're likely misreporting a situation in which you made a mistake.
Only place to have my tires in stock…
Only place to have my tires in stock and fast shipping. Price was good.
September 25, 2024
Unprompted review
Reply from TireMart
Thank you for your great review! Feel free to share your experience on Social Media as well!
My tires were on time and they are a…
My tires were on time and they are a great tire for a good price
September 12, 2024
Unprompted review
Reply from TireMart
Thank you for your kind words! We are happy to hear you were satisfied with your order.
Tire for my ram 3500…
Ok to start my story I ordered tires for my 2016 ram 3500 truck. I purchased them in April of 2024 and but July of 2024 the tires have worn out terribly and are ruined and only have 7k miles on them, I have taken my truck to the local Firestone in which they were installed and balanced at and they informed me that upon (paid) inspection of my truck there is nothing wrong with my truck and I will need two new tires, in order for me to get the tires warranted for they would like pictures of everything including the barcode and serial numbers which are inside of the tire so they would like me to take the front tires off and have them dismounted get the pictures then remount the garbage tires, or order two new tires at my cost and pay for installation a second time seeing as the tires come with no warranty only a manufacturer warranty. I’m very disappointed in the way my situation has been handled and how these cheap tires are holding up I regret not just buying quality tires locally now I feel like I have wasted my money on a crap product that is not supported by the company selling it. Good luck on your tire experiences.
September 6, 2024
Unprompted review
Reply from TireMart
We must say that we cannot recognize the described situation, as we only see two orders from this customer from 2020 and 2023 respectively.
With that said, we can say that we do our absolute best to ensure that all of the tires we ship out are authentic high-quality tires, which are stored in climate-controlled warehouses as per industry standards. Each and every tire is sourced directly from the manufacturers and is ensured to be without defect, fault or damage of any kind.
If by any chance a customer receives a faulty tire they can and should contact us, as we'd be more than happy to investigate the matter and provide assistance! Naturally we do all in our power to ensure that the process is swift and efficient, aiming to alleviate any inconvenience for our customers. This all applies to all of the tires we sell, be they budget-friendly tires or premium tires from top-tier brands.
Thank you for your understanding.
Fast delivery and great product
Fast delivery and great product. Will definitely order again!
August 9, 2024
Unprompted review
Reply from TireMart
Thank you for choosing at TireMart.com! We appreciate your 5-star rating and look forward to working with you again in the future.
Second time around
I discovered TireMart in 2023. I needed tires for my wife's car. I checked several tire shops and a few online sites. After comparing brands and prices, TireMart was the best option for me. I called customer service and spoke with an agent who helped inform and advised me
about the tires I selected.
The ordering process was quite easy. Fast forward to 2024. I now needed tires for my car, the choice was easy. This is my second time around. Fast, easy and free delivery. Thanks Tiremart.com, until the next time!!
August 3, 2024
Unprompted review
Reply from TireMart
Thank you for your great feedback about our company. We are delighted to hear that our customer service was helpful and made you feel special in your ordering process. We're looking forward to serving you again, and again, and again...
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