TITUS Skateshop Reviews 3,067

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Titus is an institution. Ordering my gear and clothing (whenever they offer what I am looking for) at their shop. Always fast and reliable. Plus, if you get their newsletter or follow their social m... See more

Company replied

Rated 5 out of 5 stars

Free shipping in Europe for orders over €50 Lowest price Fast delivery All brand new One point for improvement: the website is a bit outdated and doesn't exactly inspire confidence during paymen... See more

Company replied

Rated 5 out of 5 stars

I was looking for Nike SB Force 58 (pink one) and only Titus proposed women sizes ! I ordered from France and I was delivered in just 48 hours, super fast !! Quick delivery, good packaging (with a dis... See more

Company replied

Company details

  1. Streetwear Store

Written by the company

Skateshop für Skateboards, Longboards, Streetwear, Schuhe und noch viel mehr! ✓ Versandkostenfrei ab 50 € ✓ 30 Tage zurückschicken!


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered shoes for skateboarding

I ordered shoes for skateboarding. Shoe got damaged within 30 minutes of using it. Sended them back and got a new replacement pair with outstanding customer service and quick transfering.

July 28, 2020
Unprompted review
TITUS Skateshop logo

Reply from TITUS Skateshop

Hello Glenn,

thanks for your feeback!

We're glad that you're happy with our service.

Best regards,
titus customer care

Rated 5 out of 5 stars

Excellent shopping experience.

I used titus for the first time a few weeks ago,i ordered a pair of shorts and t shirts from them, the order arrived promptly from Germany to the UK in a few days.
The shorts had to be returned as i needed a larger size but after contacting their customer service everything regarding the returns process was explained well to me and the return process was free.
I emailed their customer service a few times and found them excellent and very quick to respond.
I would definatly purchase items from titus again and have to compliment their customer service.

July 25, 2020
Unprompted review
TITUS Skateshop logo

Reply from TITUS Skateshop

Hello Lone Gunman63,

thanks for your feedback!

We're glad that your're so happy with our customer and shipping service.

Best regards,
Titus customer service

Rated 1 out of 5 stars

Beware!

Beware! £25 delivery on 2 pairs of shoelaces order value £4.00 Delivery charge is extortion!

May 12, 2020
Unprompted review
TITUS Skateshop logo

Reply from TITUS Skateshop

Hello James Martin,

thanks for your feedback!

Sorry, delivery charges to the country Great Britain are unfortunately unavoidable due to the high costs incurred by our logistics service provider. But of course you can see them in our online shop and you will be informed about them during the ordering process. From 85GBP you will get the delivery free of charge to your home! With further inquiries you announce yourselves gladly again with us.

Best regards,
Titus customer care

Rated 5 out of 5 stars

Titus Skate shop.

Titus Skate shop.

I was very confused, as a mum, trying to order skateboard equipment for my two boys. I wrote an email to Titius to get help. Not only did the reply come through the next day. It was an over and beyond email, with lots of suggestions which helped me tremendously. I just placed an order with Titus Skate shop.

VERY impressed with their service so far.

December 12, 2019
Unprompted review
TITUS Skateshop logo

Reply from TITUS Skateshop

Hello carina Garneau,
thanks for your feedback!

We're glad that you're so happy with our customer service.

Best regards,
Titus customer care

Rated 5 out of 5 stars

Excellent services

Excellent services, 100% recommended.
Great service and customer care!

September 11, 2019
Unprompted review
TITUS Skateshop logo

Reply from TITUS Skateshop

Hello Lorenzo,
thanks for your feedback!
We're glad that you're so happy with our services.

Best regards,
Titus customer care

Rated 5 out of 5 stars

huge sortiment

huge sortiment, very fast shipping and delivery, nice covered and packed, evrythink okey !!

August 23, 2019
Unprompted review
TITUS Skateshop logo

Reply from TITUS Skateshop

Dear Simon Baranek,
thanks for your feedback!

We're glad that you're so happy with our assortment and shipping service.

Best regards,
Titus customer service

Rated 5 out of 5 stars

I bought a skateboard and it was just…

I bought a skateboard and it was just good service!!

very nice shop!

July 14, 2019
Unprompted review
TITUS Skateshop logo

Reply from TITUS Skateshop

Dear Pajo,
thanks for your feedback!

We're glad that you're so happy with our online Shop, item and service.

Best regards
Titus customer service

Rated 5 out of 5 stars

I ordered a huf beanie...

I ordered a huf beanie on titus shop and they sent me the wrong one, i retoured that beanie and asked for the right one and after a few weeks i got my beanie and it was again in the wrong color, i was really mad about that because they made the same fault twice, the the customer service helped me out and they sended me a new one.

They made a fault but they made it all good again, it's good website, very good customer service and if you want to buy a product from this website, then go ahead and have fun with shopping :)

October 18, 2018
Unprompted review
TITUS Skateshop logo

Reply from TITUS Skateshop

Dear Maxim,

thanks for your feedback!

We're glad that you're so satisfied with our webshop and customer service.

Best regards,
Titus customer care

Rated 5 out of 5 stars

Great shop!

This shop is just great! Fast and helpful customer service, fast shipping and just all around a great store. Will shop there again and would recommend to a friend! :)

July 18, 2018
Unprompted review
TITUS Skateshop logo

Reply from TITUS Skateshop

Dear Edvards,

thanks for your great feedback!

We're glad, that you're so satisfied with our online shop, customer and shipping service.


Best regards,
Titus customer care

Rated 5 out of 5 stars

Definitely 5 stars!

I was looking for a specific Element deck that wasn't so easy to find in Europe in that size. Finally I found it on the Titus site so I placed my order. The next day I got contacted by customer support because the item I ordered was unavailable unfortunately. They offered me all the possible options: money back, voucher or get another item. I went for a cheaper DGK deck so I let them know by email. They sent the DGK deck out the same day and got the difference back on my bank account. This was an exceptional situation that was handled very quickly and politely by the Titus customer service. I give them 5 stars easily for the handling of my order.

April 16, 2018
Unprompted review
TITUS Skateshop logo

Reply from TITUS Skateshop

Dear Recky,

thanks for your great feedback!

We're glad, that you're so satisfied with our customer service.


Best regards,
Titus customer care

Rated 5 out of 5 stars

The skate-shop for the skateboarders

A very good skate-shop with a huge of high quality products.
The prices are correct, the shipment is very fast and the parcels are well done and strong.
The Customers phone service is efficient and they speak French !

I would recommend Titus to the skateboarders who want the best products and services ! (at the good price ;)

April 14, 2018
Unprompted review
TITUS Skateshop logo

Reply from TITUS Skateshop

Dear Sebastian,

thanks for your great feedback!

We're glad, that you're so satisfied with our online shop, quality, products, customer and shipping service.

Best regards,
Titus customer care

Rated 2 out of 5 stars

Bad shopping experience

Bad shopping experience
First purchase :
After giving my card number, stuffs still in my shopping cart, do the purchase twice, got one bill in French, one in english with a command number different >> long time (not instantaneously) after the purchase click.
Second purchase :
As I made two successive purchases, thought the second one was done but no... had little time to check everything (just glanced at the titles of mails and had the two previously mentionned confirmations but for the first purchase) ...
Realised yesterday that the gift i want to make to my friend is not complete... Stuff of the second purchase still in the bucket? ggrrrr

April 13, 2018
Unprompted review
TITUS Skateshop logo

Reply from TITUS Skateshop

Dear Eli,

thanks for your feedback!

This isn't nice to hear and it sounds like a system fault. Please contact us via email (service@titus-shop.com) and we'll take a closer look to the process.


Best regards,
Titus customer care

Rated 5 out of 5 stars

Everything was very very good

Everything was very very good: Service, delivery and the Board ! Our son is very happy !!!

April 13, 2018
Unprompted review
TITUS Skateshop logo

Reply from TITUS Skateshop

Dear Christiane,

thanks for your great feedback!

We're glad, that you're satisfied with our product, customer and shipping service.


Best regards,
Titus customer care

Rated 5 out of 5 stars

Excellent

Huge selection of products and in my opinion best customer service I have ever experienced! They work quick and efficient! Staff is very friendly and helpful.

Skate on my dudes!

April 13, 2018
Unprompted review
TITUS Skateshop logo

Reply from TITUS Skateshop

Dear Ruben,

thanks for your great feedback!

We're glad, that you're satisfied with our product selection and customer service.


Best regards,
Titus customer care

Rated 5 out of 5 stars

Titus shop has plenty of good quality…

Titus shop has plenty of good quality products, all brands, decent price and ships items really quickly

April 12, 2018
Unprompted review
TITUS Skateshop logo

Reply from TITUS Skateshop

Dear Manu,

thanks for your great feedback!

We're glad, that you're so satisfied with our online shop, products, quality, prices and shipping service.


Best regards,
Titus customer care

Rated 5 out of 5 stars

A+ shopping experience

Great shopping esperience, vast range of interesiting products and super fast International delivery! A+

April 12, 2018
Unprompted review
TITUS Skateshop logo

Reply from TITUS Skateshop

Dear krysztof,

thanks for your great feedback!

We're glad, that you've done a great experience and be satisfied with our products and shipping service.


Best regards,
Titus customer care

Rated 4 out of 5 stars

Great selection and generous return…

Great selection and generous return policy. Website does have a few technical errors now and then when placing an order though.

April 11, 2018
Unprompted review
TITUS Skateshop logo

Reply from TITUS Skateshop

Dear SChnup,

thanks for your feedback!

We're glad, that you're so satisfied with our selection and return method.


Best regards,
Titus customer care

Rated 4 out of 5 stars

Nice and easy

The site is clear and it's very easy to order products. Nicely got a confirmation mail for the order, payment and shipping, and everything works as expected. Would recommend ;)

April 11, 2018
Unprompted review
TITUS Skateshop logo

Reply from TITUS Skateshop

Dear Stjin,

thanks for your feedback!

We're glad, that you're so satisfied with our online shop and service.


Best regards,
Titus customer care

Rated 5 out of 5 stars

I like shopping at Titus

I like shopping at Titus. always reliable and great variety of really cool clothes and skateboard stuff. highly recommended!

April 10, 2018
Unprompted review
TITUS Skateshop logo

Reply from TITUS Skateshop

Dear Robert,

thanks for your great feedback!

We're glad, that you're so satisfied with our online shop and variety of products.

Best regards,
Titus customer care

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look