T J Car Sales Reviews 

561
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We bought a used Ford Transit Custom. Tim was a pleasure to deal with and joined us on our test drive, where we identified an issue with the indicator. This turned out to be a bigger issue than once... See more

Rated 5 out of 5 stars

Excellent personal service from Chris when buying a new car. Nothing too much trouble and makes you feel comfortable This was also supported from Tom the owner who agreed a very fair deal and en... See more

Company replied

Rated 5 out of 5 stars

What a wonderful experience at TJ car sales! Mike our salesman was just outstanding. He understood exactly what we were looking for and found the perfect car for us. Absolutely no pressure buying and... See more

Rated 5 out of 5 stars

Great service from Steve and everyone at TJ Cars. Bought a Skoda Octavia estate, few niggles with the car but nothing has been too much for Steve and everyone, car has been seen the next day and the i... See more

Company details

  1. Car Dealer

Information provided by various external sources

If you are looking for excellent priced, quality used cars in South Wales, then you have reached the right place. T J Car Sales are a friendly, family run used car dealer based in Bridgend, located between Cardiff and Swansea in South Wales. We are proud to offer you a customer service second to none and we are very competitively priced. Don’t just take our word for it, please browse our stock and see for yourself. At T J Car Sales we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you. We pride ourselves on offering only the highest quality of vehicles ensuring that all our vehicles are HPI checked and clear from any finance interest and insurance write off/theft damage. We have also committed ourselves to the AA Dealer Promise


Contact info

4.8

Excellent

TrustScore 5 out of 5

561 reviews

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4.8

All reviews

(561)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Recently brought a VW scirocco from…

Recently brought a VW scirocco from here and it’s exactly what I was looking for , very high spec and absolutely stunning looking car inside and out ! Couldn’t recommend these guys enough they went above and beyond to make sure everything was easy and stress free , Chris was superb made buying a car a delight , carnt thank you enough , you guys are awsum would 100% use again and recommend to anyone looking for a car
Thanks guys
Rhyan

February 10, 2024
Unprompted review
Rated 5 out of 5 stars

No hassle or fuss very professional.

We purchased a Car for my Wife and have to say we where very pleased with the service we received from Dwayne. There was a small fault with the car and it was taken back and repaired with no fuss or hassle. We had a loan car to use while ours was being fixed and all was handled happily and easily. I would recommend using them.

January 3, 2024
Unprompted review
Rated 5 out of 5 stars

Purchase of Daughters First Car

Both Chris (and owner Tom) have been super helpful & reliable in the purchase of our daughter’s first car. Chris has continually communicated and provided a detailed and honest itinerary of works being undertaken to ensure we have been reassured in the purchase of her first car with safety and value for money at the fore of our both our discussions. Excellent service from start to finish and would highly recommend.

December 11, 2023
Unprompted review
Rated 5 out of 5 stars

A very happy lady thanks to Chris and T.j car sales

After lots of very mixed experiences(mainly negative) , looking for my new car, I found exactly what I wanted at T.I car sales and I couldnt be more impressed with the experience from start to finish . Their previous reviews impressed me and I can now add my own ! Chris was awesome ,friendly,professional ,knowledgeable , all without being pushy and not like the stereotype of a car salesman we dread. Nothing was too much trouble and lots of efforts were made to answer any queries and address any of my needs.My car was delivered promptly by a lovely driver who had to do some miles to get it to me!. T.j car sales made the experience a delight and I couldn't fault them in anyway. Highly recommended and keep up the great job! Big thanks again to Chris and Tom and all of your team!

December 19, 2023
Unprompted review
Rated 5 out of 5 stars

Troubleshooting newly purchased car

After some teething problems with a car purchased, the garage were nothing short of exceptional. They went above & beyond to help us and were always polite, helpful & professional when dealing with us.

Our problem very much became theirs and they worked hard to resolve it.

Would highly recommend them.

September 18, 2023
Unprompted review
Rated 5 out of 5 stars

If Carlsberg did Car Garages!!!

If Carlsberg did Car Garages!!!
What can I say... unbelievable car garage and staff. Honestly couldn't do enough for me, the process was seamless and everything promised was delivered.
Thank you Simon and Tom...buying our car from you was a pleasure.

October 20, 2023
Unprompted review
T J Car Sales logo

Reply from T J Car Sales

Thank you Sarah for the 5 Star Review. We're so happy to hear you're enjoying your new car! Your comments are very much appreciated. Thank you for becoming a valued customer of T J Car Sales.

Rated 5 out of 5 stars

Very pleased with my purchase!

Very pleased with my purchase from TJ Car Sales! Chris was a friendly, personable man who made the experience of buying my very first car a breeze.

Chris was there every step of the way without any nonsense! I would definitely recommend Chris and TJ Car Sales to anyone.

November 16, 2023
Unprompted review
Rated 5 out of 5 stars

5 Star service, thanks Mike ⭐

Absolutely OUTSTANDING service today with TJ car sales.
After having several negative experiences with car dealerships the last few days, TJ cars has renewed my faith, and shown that genuine and honest car dealerships still exist.
Mike valued my part exchange, for what it was worth and didn't try to undercut me like other dealership's. Mike has a great sense of humour and is part of a lovely team.
Thanks again, we will be returning again in the future.

October 23, 2023
Unprompted review
Rated 5 out of 5 stars

5* Aftersales Support

This is my second 5* review on TJ Car Sales due to the excellent after sales support we have received 5 months after we purchased a car from them. Particularly need to mention Tom and Steve who sorted a warranty issue out for us.

They have turned what was a particularly stressful situation into a really positive outcome and gone above and beyond for us.

Can’t recommend them enough if you are looking for a new car.

October 14, 2023
Unprompted review
Rated 4 out of 5 stars

I recently purchased a Peugeot 308 from…

I recently purchased a Peugeot 308 from TJ car sales, I needed a car reasonably quick due to my lease car being returned. This particular Peugeot was pretty much what I was looking for, price, spec and colour.
I had some correspondence from Steve at TJ car sales and he assured me that he could get the car ready for me on my preferred day. Steve did indeed get the car ready for me, I viewed the car and was not made to feel rushed, Steve also made sure the alloy wheels were refurbished, and they were and look good. The paintwork was not in perfect condition but considering the time scale this is no surprise. I was also given options for extending my warranty and I was assured that I could get any issues fixed at my local garage. I purchased the car and drove home.
After a 2 hour driver home, unfortunately the clutch started to fail, and indeed went.
I took it to my local mechanic and informed Steve at TJ car sales, he apologised and assured me that it will get sorted.
This was on the Friday, on the following Monday between myself, my local mechanic and Tom at TJ car sales, they sorted the repair of the faulty clutch, and paid for it the same day. Good communication was given and no issues with getting a repair sorted.

September 15, 2023
Unprompted review
Rated 5 out of 5 stars

A+++++

Recently purchased kia sportage amazing service and contact between sale and px of my previous vehicle. Would definitely recommend and buy from again thank you

June 5, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service from first visit to…

Excellent service from first visit to view the car to now ownership. Very helpful and dependable staff who provide an honest and haste free experience whilst maintaining a professional representation on behalf of their team and company. Thank you Mike

July 20, 2023
Unprompted review
T J Car Sales logo

Reply from T J Car Sales

Hi David. We really appreciate the 5 star review. Please pass on your recommendation to family and friends. Many thanks.

Rated 5 out of 5 stars

A diamond of a dealership!

When we saw the S Max at TJCarsales on Auto trader we checked the details and felt this was a good find. We were also very encouraged by the award history of this company. I went to their main website and found the downloadable information sheet. Nice! They were closed when we found the ad but called them first thing the next morning and put down my holding fee (refundable). And went to see it as quickly as we could after. When we arrived, Car was ready for viewing and available for a test drive, Jamie (our Salesman) was in the Office but gave us a moment to look around the car. No pressure to buy, Jamie always asked if we were happy. To be honest we were pretty much sold from the Advert, the Test drive went great! and so we bought the car! Arranging the car tax was simple, a short drive to the local Post Office (!!!!Sign the petition to keep it open to being able to process Car Tax!!!!). Was a pleasure to trade (offered a good price for our Part exchange) with Jamie at TJCarsales from Start to Finish and After care will be as nice afterwards. Our boys even spotted a Toyota GT86 (Don't see many of those!!). TJCarSales is now highest on our list for a first car place to go to when our eldest is picking out their car! Thank-you Jamie.

July 2, 2023
Unprompted review
T J Car Sales logo

Reply from T J Car Sales

Many thanks for the great feedback and 5 star review. We pride ourselves on our customer service so it's great to hear positive comments. Thanks for using T J Car Sales.

Rated 5 out of 5 stars

Fantastic company

A fantastic and helpful service from beginning to end. Mike and Tom make a great team and are very reassuring. Mike went through everything clearly and patiently. You feel very confident that any problem that may occur will be dealt with efficiently.

July 10, 2023
Unprompted review
Rated 5 out of 5 stars

Genuine and trustworthy dealership

Genuine and trustworthy dealership. Transaction went smoothly and all steps fully explained by very helpful sales staff. An extra thank you to Mike who looked after us and went the extra mile to personally deliver a set of mats after we had purchased the car.

June 14, 2023
Unprompted review
T J Car Sales logo

Reply from T J Car Sales

Hi Rich. Thanks so much for your 5 star review. Your comments are very much appreciated. I will pass on your feedback to Mike. Thanks for using T J Car Sales.

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing service, very friendly and helpful. Everything was quick and easy. Can't thank you enough. Highly recommended.

June 8, 2023
Unprompted review
T J Car Sales logo

Reply from T J Car Sales

Hi Martyna. We are very grateful for the 5 star review. Please pass on your recommendation to family and friends. Hope you will consider using us in the future.

Rated 5 out of 5 stars

Would defo use again

Had my car a month before I wrote this so i could be accurate as possible. Visited a few weeks back & the staff were brilliant, no pressure or hanging around you like a certain well known company. Saw a car I liked within minutes & staff were very helpful. Went into detail about the car I bought & were very reassuring. Gave a good quote for my trade in & transaction went through very smoothly. After a few hours of owning the car I had an issue with a tyre & they werequick to replace it at no further cost the following day. Following day car wouldn't start & they came out to look at it in a matter of hours. Confirmed it was needing a new vattery & again replaced for free. Was also offered a courtesy car for the inconvienence. During this time I was worried I was being conned due to the issues but because of their solid customer service it just happened to be a little unlucky. & was not through any fault of their own. I highly recommend them if you are looking for a car, nice range of choice & cars always coming in to boost their stock. MOT & service was offered before I picked my car up. Which I took full advantage of. Will go with them again when I want an upgrade.

May 1, 2023
Unprompted review
T J Car Sales logo

Reply from T J Car Sales

Many thanks for the 5 star review Lee. We really appreciate your comments. Thanks for using T J Car Sales. We look forward to seeing you when you consider that upgrade.

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