T J Car Sales Reviews 

561
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We bought a used Ford Transit Custom. Tim was a pleasure to deal with and joined us on our test drive, where we identified an issue with the indicator. This turned out to be a bigger issue than once... See more

Rated 5 out of 5 stars

Excellent personal service from Chris when buying a new car. Nothing too much trouble and makes you feel comfortable This was also supported from Tom the owner who agreed a very fair deal and en... See more

Company replied

Rated 5 out of 5 stars

What a wonderful experience at TJ car sales! Mike our salesman was just outstanding. He understood exactly what we were looking for and found the perfect car for us. Absolutely no pressure buying and... See more

Rated 5 out of 5 stars

Great service from Steve and everyone at TJ Cars. Bought a Skoda Octavia estate, few niggles with the car but nothing has been too much for Steve and everyone, car has been seen the next day and the i... See more

Company details

  1. Car Dealer

Information provided by various external sources

If you are looking for excellent priced, quality used cars in South Wales, then you have reached the right place. T J Car Sales are a friendly, family run used car dealer based in Bridgend, located between Cardiff and Swansea in South Wales. We are proud to offer you a customer service second to none and we are very competitively priced. Don’t just take our word for it, please browse our stock and see for yourself. At T J Car Sales we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you. We pride ourselves on offering only the highest quality of vehicles ensuring that all our vehicles are HPI checked and clear from any finance interest and insurance write off/theft damage. We have also committed ourselves to the AA Dealer Promise


Contact info

4.8

Excellent

TrustScore 5 out of 5

561 reviews

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4.8

All reviews

(561)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really professional service and top…

Really professional service and top quality car, would highly recommend them.

May 12, 2023
Unprompted review
T J Car Sales logo

Reply from T J Car Sales

We appreciate the 5 star review Jago. Please pass on your recommendations to family and friends. Thanks for using T J Car Sales.

Rated 5 out of 5 stars

Just want to say how lovely both Toms…

Just want to say how lovely both Toms and Steve are.. explained everything I needed to know about what car I was looking for, Recommend anyone to buy a car from this place .. lovely cars and lovely people

April 29, 2023
Unprompted review
T J Car Sales logo

Reply from T J Car Sales

Hi Leah. Many thanks for the 5 star review. I will pass on your comments to the Toms and Steve. Thanks for your business and we hope to see you in the future when you consider changing your vehicle.

Rated 5 out of 5 stars

Excellent service experience

The service was brilliant from the whole Team at TJ car sales. I traded in my old car and purchased a new one. I received a good price for my trade in compared to other offers and the sales and after service care from Steve has been brilliant. I would definitely recommend them.

April 12, 2023
Unprompted review
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Reply from T J Car Sales

Hi Steve. Many thanks for your 5 star review. I will pass on your comments to Steve and the rest of the sales team. Please recommend us to family and friends.

Rated 5 out of 5 stars

Purchased my first car (Vauxhall Corsa)…

Purchased my first car (Vauxhall Corsa) and it was a really pleasant experience. Mike was very knowledgeable about the vehicle and really friendly. He made me feel comfortable and at ease. Would definitely buy from here again. Thanks all 🙂

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

TJ Car Sales

Tony Dav
5 reviews
6 days ago
NEW
Buying a car has never been so easy.
Absolutely a fantastic firm
Your sale's team are a credit to you especially Mike.
Your customer service is what top car dealers should aim for it was a absolute pleasure I would recommend you in a instant to anyone looking for a new used car
Have already told my family and friends to have a look at your website!
And give you a call because not all your stock is online yet. Honestly I can't thank you enough for the car
What a absolute find it was a credit to you
Keep up the great work 👍 👏
1

February 2, 2023
Unprompted review
Rated 1 out of 5 stars

Not recommended

Not recommended. Horrible customer service. Selling cars with faults without fixing them / taking them back.

December 5, 2022
Unprompted review
T J Car Sales logo

Reply from T J Car Sales

Thank you for your review Antonios. I’m sorry that you feel your experience with us hasn’t lived up to your expectations however, I believe the review to be a bit unfair and will clarify the facts…
You had an issue with your clutch slipping just over 1 month after purchase. Due to you being at distance from ourselves, we allowed you to use a local garage of your choice. The quoted price (in a tuning specialist) was significantly more than your usual independent garage so we offered to contribute what the job would have cost at our local garage. You accepted this offer and was happy.
4 months after purchase, you decided that you did not want the vehicle any longer due to the running costs. Bearing in mind, the vehicle purchased is a performance car and I’m sure you were aware of the running costs prior to purchasing such a vehicle.
T J Car Sales

Rated 5 out of 5 stars

Amazing experience purchasing my new car

Amazing experience purchasing my new car at T J Car Sales today.
I dealt directly with Mike who went above and beyond. He came with me for my test drive, answered any questions I had and explained in detail everything I needed to know about the car.
The car itself, a Renault Kadjar, is immaculate. I also part exchanged my current car which was completely hassle free.
I can’t recommend them enough and when I’m looking to upgrade my car in the future, I will be retuning here.

January 19, 2023
Unprompted review
Rated 5 out of 5 stars

Great car buying experience!

Great car buying experience! I’ve now purchased 2 cars for our family from TJ Car sales and cannot fault the help and friendliness of the team. Speed of service is great and loads of help available to get the right car/s for me and my family. Loads of help with finance and questions answered easily and confidently. Cannot recommend enough and look forward to many years of motoring support and new cars in the future.

January 14, 2023
Unprompted review
T J Car Sales logo

Reply from T J Car Sales

Hi Chris. We really appreciate your 5 star review. Many thanks for your return custom. Please pass on your recommendation to family and friends.
Thanks for using T J Car Sales.

Rated 5 out of 5 stars

Where hospitality & customer service is as important (if not more) as the car buying bit

I am not one for writing reviews normally, but our experience of buying a car from T J Car Sales was so good that I felt it important to share the experience. From the first telephone contact with Steve inquiring about a car we had seen with them, on AutoTrader, during which he answered all our questions professionally, patiently and informatively - no hard sell - to the viewing and test drive, where we were treated so well by Tom and his team (as well as Steve)...its worth going just for the excellent coffee!...to the purchase and completion, Steve and the rest of the team were excellent on all counts. The car was finally presented to us immaculately clean inside and out. It is easy to tell that TJ Cars have a happy team where nothing seems too much bother and hospitality seems as important as the car buying bit. We have no complaints, only praise and we will be recommending Tom and his team to anyone who cares to listen to us. We traveled up from the S.W. to view and buy this car which was excellent value. They deserve the business 100%...and we will be back!

December 6, 2022
Unprompted review
T J Car Sales logo

Reply from T J Car Sales

Hi. Many thanks for your fantastic 5 star review. Your comments and feedback are very much appreciated. Please pass on your recommendation to family and friends. Thanks for using TJ Car Sales.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, top lads highly recommend

December 4, 2022
Unprompted review
T J Car Sales logo

Reply from T J Car Sales

Hi Marc. Thanks for the 5 star review. Your feedback is valued. Will pass on your comments to the rest of the team. Thanks for using T J Car Sales.

Rated 5 out of 5 stars

Couldn't recommend this place enough

Couldn't recommend this place enough. Friendly, honest and keen to sort everything out for you when you purchase a car. Service is next to none - you can really tell how cars fly off the shelves here. Special shout out to Mike, who has got to be the best man for the job when buying a car.

November 28, 2022
Unprompted review
T J Car Sales logo

Reply from T J Car Sales

Hi Jon. Hope you are still enjoying the Golf. Will pass on your comments to our sales executive Mike. Many thanks for the 5 star review.

Rated 5 out of 5 stars

They offer a great service

They offer a great service. Buying process is very smooth and they sort out everything for you. Very friendly people and I specially want to thank Mike for the great service he offered.

I would recommend T J car sales.

November 29, 2022
Unprompted review
T J Car Sales logo

Reply from T J Car Sales

Hi Ridma. Your 5 star review is greatly appreciated. Thanks for your kind comments and positive feedback. Please pass on your recommendation to family and friends.

Rated 5 out of 5 stars

What a great experience

What a great experience
Came up from Poole by train, Tom got me picked me up from the Station … The sale process was Brilliant…
He also sorted a couple of issues on the vehicle for me free of charge…
I would recommend TJ Car sales to anyone…
Steve - Poole

September 26, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, honest , professional!
Bought a car from tj car sales , good service , great car at a good price , tom and steve are good lads and the other guy , sorry didnt catch his name! Would definitely recommend and use this car sales site again !
Jon

August 22, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing. Tom and his team were awesome. I left with an amazing car within 30 mins. The car is the best I’ve had yet ! Cannot recommend this team enough !!

July 7, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant used car dealer.

Great service from Steve and everyone at TJ Cars. Bought a Skoda Octavia estate, few niggles with the car but nothing has been too much for Steve and everyone, car has been seen the next day and the issues sorted straight away. Purchasing the car has been straightforward and I'm really pleased with it. Really confident that any issues that might arise will be sorted quickly and professionally. Definitely will purchase another car from here.

April 19, 2022
Unprompted review

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