Tls Solicitors Reviews 

219
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, helpful, and friendly, making the entire process easy and pleasant. The service provided is frequently described as excellent and efficient, with many people appreciating the thoroughness and clear communication throughout. Reviewers highlight the exceptional customer service, noting the staff's knowledge, responsiveness, and ability to put clients at ease. People frequently mention the team's dedication and proactive approach, ensuring clients feel confident and well-supported from start to finish. Many would happily recommend the company and intend to use their services again for future legal needs, consistently finding the experience outstanding.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as professional, courteous, and... See more

Service

Clients share positive opinions on service, with many reviewers highly recommending the company for its... See more

Customer service

Customers had positive experiences with customer service, consistently describing staff as warm, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Took advantage of the Free Wills scheme to create our first will. Had the pleasure of meeting with Lucy who immediately put us both at ease, and answered any questions we had without any delay... See more

Rated 5 out of 5 stars

We used TLS solicitors to draw up our wills. Cristina and Ellie were caring, helpful and professional throughout the process. Cristina had provided all the information on our initial visit. She had en... See more

Rated 5 out of 5 stars

Rachael took over the conveyancing of our deceased brothers' property at short notice. She was quick to grasp the situation and the problems, particularly related to Land Registry. She took the time t... See more

Rated 5 out of 5 stars

We initially met Hannah during the free wills offer. She quickly identified our specific needs with regard to a change of tenancy, to protect our property as much as possible, in case of care home fe... See more


Company details

  1. Conveyancer
  2. Estate Planning Attorney
  3. Law Firm

Written by the company

With offices in London and Cornwall, we offer a full range of legal services to individuals and companies alike from commercial and residential conveyancing to dispute resolution, from employment law to probate, wills and trusts.


Contact info

4.9

Excellent

TrustScore 5 out of 5

219 reviews

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No recent history of asking for reviews

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4.9

All reviews

(219)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

We didn’t realise Will writing could be such a pleasant experience!

We initially met Hannah during the free wills offer. She quickly identified our specific needs with regard to a change of tenancy, to protect our property as much as possible, in case of care home fees. We will follow her advice regarding LPAs at a later date. Cameron had greeted us in reception and dealt efficiently with some initial paperwork.
On our subsequent visit to London to sign our Wills, we met the charming paralegals, Billy and Eleanor. They took us through the signing procedure professionally, ensuring everything was clear to us.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended! Lovely to find a solicitors' practice which is socially conscious and actively supporting animal activism by providing a free will service for Animal Welfare Investigations. The Legal Assistants were most welcoming and down to earth, no explanation too much trouble, and ongoing consultation and support included! So impressed✨

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

TLS Solicitors review

I chose TLS Solicitors to create my will as part of Free Wills month. I met Hannah who was very helpful in guiding me through the process. Cameron, Christina and Billy Barrett were also very helpful. I can recommend TLS Solicitors.

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Pleasant Will experience

I too have found the staff of TLS efficient and approachable, good at explaining legal custom and terminology. I was treated in a polite and friendly manner. All procedures happened as I was told they would. I recommend the firm to anyone wanting to write a Will.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

These solicitors actually work!!!

I have used this solicitor’s firm before and they never disappoint me, efficient and knowledgeable. As a client of several law firms in the past, none come close to these guys, they’re brilliant.
Special mention to Matthew Traynor who worked tirelessly to get my documents prepared in record time, thank you. And to everyone at the TLS Newquay office for looking after me. There’s something unique about TLS, it’s like a well coordinated family that works in sync to get the best for the client, no corporate nonsense, they just get the job done well.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Free Wills Service

Hannah was both efficient and professional when helping me draw up my will. Truly an asset to your team. Additionally your receptionist was both friendly and courteous on each occasion I visited the office.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I was introduced to TLS Solicitors during Free Will Month. The staff members I interacted with were very professional. I was very impressed with the efficiency of the service from start to finish. I would particularly wish to commend the Paralegals Christina Sanca and Amelia Gray.

October 24, 2025
Unprompted review
Rated 4 out of 5 stars

Writing a Will

Considering it was a free Will offer I booked, I was very impressed with the service I received. Both Lucy Richard’s and the receptionist (sorry I didn’t catch her name) were both friendly and efficient. Very easy and clear instructions to enable me to set ip a Will.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Conveyancing

Rachael took over the conveyancing of our deceased brothers' property at short notice. She was quick to grasp the situation and the problems, particularly related to Land Registry. She took the time to come out to see us to ensure she had all the right information and kept us informed of progress on a regular basis. Nothing was too much trouble and she was a pleasure to deal with.

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding

⭐⭐⭐⭐⭐ 5/5 – Outstanding Service from Start to Finish

We used TLS Solicitors for our recent house purchase and couldn’t be happier with the service. From the very beginning, the team were professional, responsive, and incredibly thorough. They kept us informed at every step of the process and made what could have been a stressful experience feel smooth and manageable.

Every query we had was answered quickly and clearly, and they were always proactive in chasing things on our behalf. It was clear they had our best interests at heart throughout.

Thanks to TLS, we completed on time and felt confident in every aspect of the transaction. I’d highly recommend them to anyone looking for a reliable and efficient solicitor for their property journey.

Thank you Jahmilla, Matthew and the rest of the team!

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

I recently used tls Solicitors to make…my will

I recently used tls Solicitors to make out my will the service I received was excellent,from the initial phone call booking my first appointment to the completed will all staff i encountered were friendly,professional and helpful. The whole experience was easy and stress free.

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

A delightful couple of employees…

A delightful couple of employees assisted me when I traveled to town to sign my Will.
Both Christina Sanca and Cameron Nisbett were a delight to spend a short time with and as junior post graduates I’m sure they will both reach great heights in their careers, thanks for witnessing the Will and good luck.

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

Free Wills Month

We used TLS solicitors to draw up our wills. Cristina and Ellie were caring, helpful and professional throughout the process. Cristina had provided all the information on our initial visit. She had ensured all our queries were answered then and during following emails and telephone calls.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

FREE WILLS MONTH

We has our WILLS drawn up by TLS solicitors as a part of the free WILL month and we were given all the info by Hannah regarding WILL, LPA, Tenant in Common etc. Hannah and Cristina were very helpful and very professional. We would recommend TLS to all my firnds and family.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Making a Will can be quite difficult…

For my Mum (Nola) making a Will was quite difficult and challenging but Cristina made the process incredibly easy to follow and looked after her every step of the way. Cristina’s approach was both caring and professional and at no time did my Mum feel pressured to make any decisions before she was ready.

Having been in Solicitors offices before Nola was daunted at the prospect of going through the process but as soon as she arrived she was made to feel welcome not just by the staff but the whole environment.

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

I had a Will drawn up by Tls Solicitors…

I had a Will drawn up by Tls Solicitors as part of the free Will Month and I was instantly put at my ease by their professionalism and unrushed service.
I dealt mainly with Cristina Sanca who was a credit to the business, as she was professional, personable and knowledgeable.
I would certainly recommend Tls solicitors to family and friends.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

TLS helped me to draw up a will as part…

TLS helped me to draw up a will as part of Free Wills Month. This had been on my list to do for far too long. I am really grateful to the team for guiding me through this process. They were professional, friendly, responsive and helpful. My thanks in particular to
Ellie Harrison & Amelia Gray, Cristina Sanca.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

I used TLS to draw up my WILL

I used TLS to draw up my WILL. I found them to be very efficient and also very helpful in answering queries. Amelia Grey and Vikki-Jayne Shawcroft were great to deal with on the phone and over email. And Brian and Christina, in there London office were also extremely helpful. I would definitely recommend them and use them again for other legal matters.

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

First rate service

From my first to last the service has been excellent. I found everyone I dealt with to be highly professional, efficient, courteous, empathic and kind. Highly recommend Hannah Smaldon and her team and will definitely be using the firm's services again.

July 3, 2025
Unprompted review

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