Tls Solicitors Reviews 

219
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, helpful, and friendly, making the entire process easy and pleasant. The service provided is frequently described as excellent and efficient, with many people appreciating the thoroughness and clear communication throughout. Reviewers highlight the exceptional customer service, noting the staff's knowledge, responsiveness, and ability to put clients at ease. People frequently mention the team's dedication and proactive approach, ensuring clients feel confident and well-supported from start to finish. Many would happily recommend the company and intend to use their services again for future legal needs, consistently finding the experience outstanding.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as professional, courteous, and... See more

Service

Clients share positive opinions on service, with many reviewers highly recommending the company for its... See more

Customer service

Customers had positive experiences with customer service, consistently describing staff as warm, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Took advantage of the Free Wills scheme to create our first will. Had the pleasure of meeting with Lucy who immediately put us both at ease, and answered any questions we had without any delay... See more

Rated 5 out of 5 stars

We used TLS solicitors to draw up our wills. Cristina and Ellie were caring, helpful and professional throughout the process. Cristina had provided all the information on our initial visit. She had en... See more

Rated 5 out of 5 stars

Rachael took over the conveyancing of our deceased brothers' property at short notice. She was quick to grasp the situation and the problems, particularly related to Land Registry. She took the time t... See more

Rated 5 out of 5 stars

We initially met Hannah during the free wills offer. She quickly identified our specific needs with regard to a change of tenancy, to protect our property as much as possible, in case of care home fe... See more


Company details

  1. Conveyancer
  2. Estate Planning Attorney
  3. Law Firm

Written by the company

With offices in London and Cornwall, we offer a full range of legal services to individuals and companies alike from commercial and residential conveyancing to dispute resolution, from employment law to probate, wills and trusts.


Contact info

4.9

Excellent

TrustScore 5 out of 5

219 reviews

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No recent history of asking for reviews

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4.9

All reviews

(219)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Carlyon solicitors an amazing Proficiein Legal company…

Carlyon solicitors are an amazing proficient company attending to all my legal requirements since 1993. On most of my reqiurments they have dealt with me mainly by telephone appointments as I moved away from Cornwall.
The staff are friendly and knowledgeable
Lucy and Ameilia dealt with me in a very friendly and proficient manner a nd are to be commended for all their hard work and efficiency.
I highly reccomend Carlyon and Son,and would like to thank them for their many years of dealing with my legal requirements.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

I was fortunate enough to see Christina…

I was fortunate enough to see Christina Sanca who was extremely helpful, polite and charming at all times and wish her well in her forthcoming career. On my last meeting her male colleague (I’m sorry I can’t remember his name) was equally polite and charming and so enthusiastic with what was going on. I would never hesitate to return and would recommend anyone to use your 5• services.

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Free Will Month

I used TLS solicitors as part of the Free Will Month. The communication was excellent, staff were friendly and all my questions were answered.
Appointments were made in a reasonable time and waiting time was minimal.
I very much appreciated that TlS is offering this valuable service. Many thanks.

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

TLS, an excellent firm.

I had put off writing a will for ages. But Martin Lewis of MSE came up with some recommended firms. I chose TLS because of the location in Hanover Square but mainly because they are an independent firm and seemed approachable. I met with Cristina who was very easy to work with and who was my first contact. And Brian, of course, a partner who finalised the process with me. Whole thing went smoothly, will was completed and I am glad that I used TLS. TLS will also be my executors. I would definitely recommend TLS. Thank you.

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful and Smooth experience

I was always kept updated. I had absolutely no clue what I was doing. First time buying my own property, the help I received was amazing. Even to the point when I couldn't deal with things on line that the paperwork was sent to myself by the next day.

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great legal help and advice

I found the help received from Hannah, the solicitor, and her paralegals (top marks for Megan, but also Vikky-Jayne and Alexander) really good; they have guided me and when there were amendments to make, they have worked with great professionalism. Very happy and can highly recommend them to deal with your legal matters!

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

A good little team

A good little team. They listened to what I wanted, helped me to draft the will and gave me time to make corrections. The whole process was pretty streamlined.

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

We had great service from the team

We had great service from the team. Everyone answered our queries well and a minor error was quickly corrected. We particularly appreciated our conversation with Brian when we came into the office.

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

TLS Solicitors experience

Ms Sanca made our experience great with her friendly approach and great support through our whole Will writing process. Very professional always and happy to support us through it all. Today also supported by Brian also very supportive in the process.

Regards

Agnes Plunkett &
Marion O'Halloran

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Very Professional Service

We worked with TLS to complete our wills. The process was handled professionally and all the people that we worked with were friendly and very helpful with any questions we had. Some minor details were corrected without fuss or added expense.

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

We was lucky enough to use this service…

We was lucky enough to use this service for my Mum & Dad. We used them twice over two years. I have to say, I would definitely recommend this people. The first time, I am very great full for their assistance. The second time, they were much, much speedier. Even on a weekend evening, I received a reply within moments of posting an enquiry. I would use their services again. I was extremely pleased for there straightforward approach. They were very accessible. They were informative. Really, thank you all very much. It was something nobody in my family had experience of, but you made the process very clear.

January 4, 2025
Unprompted review
Rated 5 out of 5 stars

Truly professional staff

Truly professional staff. Great customer service throughout all the staff we dealt with. Took us through the process explaining everything as went we through. Excellent service.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Will Service

Our Will service was done for us by TLS Solicitors and they were very professional and met all our needs. We would highly recommend them to anyone. Thank you all for your services and we would like to thank especially Amelia Gray, Vikki-Jayne and Megan Owens for their service to us.

May 23, 2025
Unprompted review

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