Took advantage of the Free Wills scheme to create our first will. Had the pleasure of meeting with Lucy who immediately put us both at ease, and answered any questions we had without any delay... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We used TLS solicitors to draw up our wills. Cristina and Ellie were caring, helpful and professional throughout the process. Cristina had provided all the information on our initial visit. She had en... See more
Rachael took over the conveyancing of our deceased brothers' property at short notice. She was quick to grasp the situation and the problems, particularly related to Land Registry. She took the time t... See more
We initially met Hannah during the free wills offer. She quickly identified our specific needs with regard to a change of tenancy, to protect our property as much as possible, in case of care home fe... See more
Company details
Written by the company
With offices in London and Cornwall, we offer a full range of legal services to individuals and companies alike from commercial and residential conveyancing to dispute resolution, from employment law to probate, wills and trusts.
Contact info
19 St Michaels Road, TR7 1LL, Newquay, United Kingdom
- 01637872361
- Hannah@tls-solicitors.co.uk
- www.tls-solicitors.co.uk
4.9
Excellent
219 reviews
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Professional and competent approach
I used TLS as part of thge free will initiative to change my previous will. I am impressed with Ms Hannah Smaldon's approach. She was polite, understanding and friendly. She understood my and prepared a draft for my approval. New will has been signed. I am happy to consult TLS in future for any amendments to will or legal help.
January 14, 2025
Unprompted review
Reply from Tls Solicitors
Thank you very much for your kind 5-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.
Should you require any further legal support in the future, please do not hesitate to get in touch.
Great service and friendly help.
I used TLS for assistance in writing up my will through the free wills month scheme. Amelia Gray in the Newquay office was both helpful and knowledgeable in helping me get things completed and finalised.
December 13, 2024
Unprompted review
Reply from Tls Solicitors
Thank you very much for your kind 5-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.
Should you require any further legal support in the future, please do not hesitate to get in touch.
TLS made my Will writing a simple process
TLS made my Will writing easy, and asked relevant questions along the way. I used TLS as part of ‘Free Will Month’. The process from start to finish was understandably quite slow - apparently, they received approx 400 requests at that time.
Didn’t meet any staff in person until visiting their office recently to sign my finalised document. Both Rebecca and Cristina were lovely, a joy to meet them.
January 15, 2025
Unprompted review
Reply from Tls Solicitors
Thank you very much for your kind 5-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.
Should you require any further legal support in the future, please do not hesitate to get in touch.
5-stars service
All staff were very helpful during the whole process of writing my will. Hannah, Amelia and Cristina did an amazing job. Thanks a lot!
January 15, 2025
Unprompted review
Reply from Tls Solicitors
Thank you very much for your kind 5-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.
Should you require any further legal support in the future, please do not hesitate to get in touch.
Great service for writing my will
Great service for writing my will, and convenient to go into the central London office to sign. Every person I met was very polite and friendly!
January 14, 2025
Unprompted review
Reply from Tls Solicitors
Thank you very much for your kind 5-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.
Should you require any further legal support in the future, please do not hesitate to get in touch.
Consulted TLS as part of the ‘free…
Consulted TLS as part of the ‘free will’ initiative. What was interesting here is that I was not treated like a ‘third class citizen’ and got the attention and care those delicate and complex tasks deserve. I am highly likely to consult them in the future for further amendments and advice regarding inheritance etc.
January 15, 2025
Unprompted review
Reply from Tls Solicitors
Thank you very much for your kind 5-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.
Should you require any further legal support in the future, please do not hesitate to get in touch.
My Will
Rebecca was very helpful when preparing my Will. Thank you.
January 10, 2025
Unprompted review
Reply from Tls Solicitors
Thank you very much for your kind 5-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.
Should you require any further legal support in the future, please do not hesitate to get in touch.
It started off OK......
The whole will writing process was very slow compounded by a lack of communication - 2 of my case handlers left the company without me being informed and emails were unanswered. It took months for a draft to be drawn up and it did not reflect the requirements I had agreed in my initial telephone conversation. There was also a lack of attention to detail - spelling mistakes, formatting errors, references to nonexistent clauses , photocopying over pages etc. When I attended to sign my will, after 8 months, there were still uncorrected errors which the final person amended but it unfortunately resulted in formatting errors which neither of us spotted before we signed the document. I emailed the company about this but have heard nothing after a month - rather indicative of the service.
December 10, 2024
Unprompted review
Highly recommend tlc solicitors
Highly recommend tlc solicitors, they got are house purchase through within 5 weeks, very hard working on the ball with all are questions, wouldn’t recommend anyone else. Jahmilla who works for them is friendly understanding and goes over and beyond to make sure your happy. I will definitely use again in the future.
January 11, 2025
Unprompted review
Reply from Tls Solicitors
Thank you very much for your kind 5-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.
Should you require any further legal support in the future, please do not hesitate to get in touch.
Reply from Tls Solicitors
Thank you very much for your kind 5-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.
Should you require any further legal support in the future, please do not hesitate to get in touch.
Another happy client
- [ ] TLS (London office) drafted my Will. The whole process was incredibly smooth and easy. The document was legally comprehensive and impressive. I was extremely happy with their service and approach. I would particularly like to thank Hannah Smaldon for her friendly, reassuring professionalism and her excellent draft and Christina and Abdi who were an absolute pleasure to deal with for the signing. I would have no qualms about recommending this firm.
October 15, 2024
Unprompted review
Reply from Tls Solicitors
Thank you very much for your kind 5-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.
Should you require any further legal support in the future, please do not hesitate to get in touch.
Fantastic person-centred service
What a fantastic person-centred solicitor's firm. I took advantage of Free Wills Month in October and the process couldn't have been smoother. I had tried to contact a couple of other solicitors who are part of the the Free Will scheme. My first interactions with Amelia were very straightforward and then when I met Doris and Brian in person in London they were so helpful and clear about my will. Brian talked me through the clauses with patience and attention so everything was very clear. His approach was very kind and I would definitely come back to TLS for other legal needs going forward. Highly recommend!!! :)
December 18, 2024
Unprompted review
Reply from Tls Solicitors
Thank you very much for your kind 5-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.
Should you require any further legal support in the future, please do not hesitate to get in touch.
I used Tls solicitors to write my will
I used Tls solicitors to write my will, and the service I received was excellent from all members of the team.
You are all a credit to your company.
November 28, 2024
Unprompted review
Reply from Tls Solicitors
Thank you very much for your kind 5-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.
Should you require any further legal support in the future, please do not hesitate to get in touch.
I found Hannah Sheldon and her…
I found Hannah Sheldon and her colleagues to be extremely helpful, polite and supportive. My will was handled efficiently and effectively. I would highly recommend TLS solicitors for their professional advice and support. Excellent work thank you !
December 10, 2024
Unprompted review
Reply from Tls Solicitors
Thank you very much for your kind 5-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.
Should you require any further legal support in the future, please do not hesitate to get in touch.
Great Solicitors perfect Service
Went through my will with Amelia Gray which went very smoothly thank you Amelia for making so easy to complete. I spoke to Hannah Smaldon thank you for arranging my appointment for my signing of my will. I met up with Cristina Sanca & Doris Emencheta today to complete & sign my will on the 09/12/2024 which was so lovely to meet you very lovely polite lady's I am so happy now I have my will complete this was done through Martin Lewis website as these Solicitors do wills for free asking for a contribution to a named charity which British heart foundation is close to my heart and my choice of Charity So thank you all that I come In contact with from TLS Solicitors very professional
December 9, 2024
Unprompted review
Reply from Tls Solicitors
Thank you very much for your kind 5-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.
Should you require any further legal support in the future, please do not hesitate to get in touch.
Good service
I'm happy I used this firm. Kelly, Amelia, and Cristina took time to listen to my needs and explained the details of my will.
November 19, 2024
Unprompted review
Reply from Tls Solicitors
Thank you very much for your kind 5-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.
Should you require any further legal support in the future, please do not hesitate to get in touch.
Will writing service
Very helpful, friendly and professional service. Great support in writing a will. Kelly was very helpful in explaining the process.
November 28, 2024
Unprompted review
Reply from Tls Solicitors
Thank you very much for your kind 5-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.
Should you require any further legal support in the future, please do not hesitate to get in touch.
My experience with this firm of…Will wiriting
My experience with this firm of solicitors was excellent. They were very thoughtful, professional and efficient and I would highly recommend them.
November 1, 2024
Unprompted review
Reply from Tls Solicitors
Thank you very much for your kind 5-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.
Should you require any further legal support in the future, please do not hesitate to get in touch.
Hannah Smaldon
Hannah Smaldon, Amelia Gray and Cristina Sanca, who dealt with my Will, handle it all with polite, professional service and patiently explained the items of the will. Would recommend them highly.
November 19, 2024
Unprompted review
Reply from Tls Solicitors
Thank you very much for your kind 5-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.
Should you require any further legal support in the future, please do not hesitate to get in touch.
TLS Solicitors
I recommend TLS Solicitors who have been very helpful and efficient in dealing with my legal matters. I saw a number of staff who were all very polite, helpful and friendly and in particular Hannah Smaldon who was super prompt and efficient. Thank you all.
November 19, 2024
Unprompted review
Reply from Tls Solicitors
Thank you very much for your kind 4-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.
Should you require any further legal support in the future, please do not hesitate to get in touch.
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