Tls Solicitors Reviews 

219
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, efficient, and exceptionally helpful. Many found the team to be friendly, caring, and knowledgeable, making the legal processes easy to understand and navigate. The service provided is frequently described as outstanding, with people appreciating the smooth, straightforward, and proactive approach. Reviewers highlight the company's ability to listen to their needs, provide great advice, and keep them well-informed throughout. The overall experience is often noted for its efficiency and the personalized attention received, with many expressing their intent to use the company again for future legal needs.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

Clients share positive opinions on service, with many reviewers highly recommending the company for various... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that staff are warm,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Took advantage of the Free Wills scheme to create our first will. Had the pleasure of meeting with Lucy who immediately put us both at ease, and answered any questions we had without any delay... See more

Rated 5 out of 5 stars

We used TLS solicitors to draw up our wills. Cristina and Ellie were caring, helpful and professional throughout the process. Cristina had provided all the information on our initial visit. She had en... See more

Rated 5 out of 5 stars

Rachael took over the conveyancing of our deceased brothers' property at short notice. She was quick to grasp the situation and the problems, particularly related to Land Registry. She took the time t... See more

Rated 5 out of 5 stars

We initially met Hannah during the free wills offer. She quickly identified our specific needs with regard to a change of tenancy, to protect our property as much as possible, in case of care home fe... See more


Company details

  1. Conveyancer
  2. Estate Planning Attorney
  3. Law Firm

Written by the company

With offices in London and Cornwall, we offer a full range of legal services to individuals and companies alike from commercial and residential conveyancing to dispute resolution, from employment law to probate, wills and trusts.


Contact info

4.9

Excellent

TrustScore 5 out of 5

219 reviews

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4.9

All reviews

(219)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from professional team.

Delyth, Mandi and Kaitlin have been a pleasure to work with on the purchase of our new home. The team were bought in part way through the process due to another solicitor being unable to complete our purchase. Despite the late start they navigated us skilfully to completion and have been very patient when dealing with our queries. A great team I wouldn’t hesitate to recommend.

September 21, 2022
Unprompted review
Tls Solicitors logo

Reply from Tls Solicitors

Thank you very much for your kind 5-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.

Should you require any further legal support in the future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

5 star review for TLS, specifically Asha

I used TLS and specifically Asha and Salomi to complete my purchase for a buy to let property in Liverpool. They were so professional and helpful and answered all emails the same day. It was never difficult to get hold of them by phone either. Asha never cut any corners and was not put off by time pressures from the sellers solicitors. She ensured everything was done to the letter and all legal bases were covered so my completion was water-tight. I would recommend Asha to anyone needing a solicitor for their property needs. I will definitely be using TLS again.

October 7, 2022
Unprompted review
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Reply from Tls Solicitors

Thank you very much for your kind 5-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.

Should you require any further legal support in the future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

Excellent solicitors

Excellent solicitors . I used them to buy my first home and the whole process was easy and stress free. My solicitor was Asha, she was professional and friendly. Asha communicated with me throughout the whole process from start to finish. Would defo use them again

September 26, 2022
Unprompted review
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Reply from Tls Solicitors

Thank you very much for your kind 5-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.

Should you require any further legal support in the future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

A Great Experience!

I was fortunate to be introduced to the TLS team through a family member and I was not disappointed! The whole conveyancing experience, from the start to the completed purchase of my bungalow, was conducted with efficiency and in a timely fashion. My grateful thanks to all members of the team for their friendly, approachable manner - Ben (who completed all the initial paperwork), Delyth, Mandi, Joan and Graham who individually supported me through the various stages. I highly recommend!

August 17, 2022
Unprompted review
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Reply from Tls Solicitors

Thank you very much for your kind 5-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.

Should you require any further legal support in the future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

Brilliant team

Delyth and her team were amazing from start to finish. They were prompt at resolving issues and chasing when the other solicitors in the chain were holding things back.

They dealt with all our queries and questions expertly and everything else the process through our way. They were a credit to the company and themselves.

Would highly recommend them to anyone

June 7, 2022
Unprompted review
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Reply from Tls Solicitors

Thank you very much for your kind 5-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.

Should you require any further legal support in the future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

Thank you Delyth & Ben for a sterling Job

Thank you Delyth & Ben for a sterling job in completing the sale of my house. You both have been brilliant! I would recommend TLS to any one looking to buy or sell. Of course there are ups & downs, however Ben would always explain every things in clear, precise good old English and everything would be sorted! Thank you to you both! Great job!

May 28, 2022
Unprompted review
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Reply from Tls Solicitors

Thank you very much for your kind 5-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.

Should you require any further legal support in the future, please do not hesitate to get in touch.

Rated 4 out of 5 stars

Great communication from Ben and easy exchange and completion.

I was recommended TLS by my estate agent. I felt that things moved slowly until I started to push for action. Once I did Ben jumped straight on the case and was very good with checking things for me and communicating promptly and efficiently. Delyth and team made the exchange and completion very smooth and easy when it happened, which was a relief and they made me feel at ease that everything was happening as it should be.

May 27, 2022
Unprompted review
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Reply from Tls Solicitors

Thank you very much for your kind 4-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.

Should you require any further legal support in the future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

Very helpful

I recently used TLS for my conveyance needs and can honestly say it was a pleasure, it was a difficult amount of work but Delyth and the team made it a lot less stressful, I am very grateful for their professional approach, can highly recommend

May 25, 2022
Unprompted review
Tls Solicitors logo

Reply from Tls Solicitors

Thank you very much for your kind 5-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.

Should you require any further legal support in the future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

Excellent customer experience all…

Excellent customer experience all through the transactions process by Kaz and Helen. They respond promptly to inquiries, deliver quickly with personality, and are very professional. They have an Apps Portal which is also really helpful to keep track of how the conveyancing is progressing. I would highly recommend them without hesitation and would use them again for my next property investment.

February 23, 2022
Unprompted review
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Reply from Tls Solicitors

Thank you very much for your kind 5-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.

Should you require any further legal support in the future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

My husband and i moved home last…

My husband and i moved home last October after a year long battle with endless problems and stress. We found TLS to be caring, reliable and above all extremely professional, we would highly recommend them to anyone seeking their services. Delyth and her team were brilliant.

February 21, 2022
Unprompted review
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Reply from Tls Solicitors

Thank you very much for your kind 5-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.

Should you require any further legal support in the future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

Excellent service

Excellent service, would highly recommend! Delyth and Ben made everything feel stress free and straight forward and we were in our new home within 3 months of putting in an offer on the house we wanted. Nothing was too much trouble and any email or query was answered straight away. Fantastic! Really happy we went with TLS!!

February 21, 2022
Unprompted review
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Reply from Tls Solicitors

Thank you very much for your kind 5-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.

Should you require any further legal support in the future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

TLS Solicitors

We would highly recommend Kaz at TLS for all the hard conveyancing work that she put in on the sale of our property. Despite all the hurdles from the buyers side she worked diligently to overcome all the problems going above what we would expect even phoning us on her day off to keep us informed. If I could give her 10 stars I would. Thanks Kaz!

February 16, 2022
Unprompted review
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Reply from Tls Solicitors

Thank you very much for your kind 5-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.

Should you require any further legal support in the future, please do not hesitate to get in touch.

Rated 1 out of 5 stars

Avoid at all costs!

Kaz and TLS have been appalling with our sale. They were recommended by the estate agent. Really wish we hadn't listened to that recommendation. Just before xmas we were told contracts were being drawn up, then 3 weeks into 2022, after us chasing them up, they came up with a raft of questions and another form. All stuff that should have been asked right at the beginning. They have asked for some documents 3 times, despite being sent them at the first request. It is going to be painful having to pay them for such dire service.

February 14, 2022
Unprompted review
Rated 5 out of 5 stars

Friendly and efficient

I am a day away from completing on my first property and Kalwant Kaur (Kaz) helped me to learn the process, helped with any enquiry and answered all my questions. No matter how minor. Very friendly solicitor and made the process less daunting! Really appreciated the app as well, a simple guide to knowing where you are in the process (especially for beginners). Couldn’t recommend more!

February 9, 2022
Unprompted review
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Reply from Tls Solicitors

Thank you very much for your kind 5-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.

Should you require any further legal support in the future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

Stress-free experience!

Delyth and Ben helped me through the process of purchasing my first property. They were very professional, and equally patient with all my questions as a first time buyer. Delyth ensured the whole process was as stress free as possible, and Ben was exceptional at keeping me informed of her progress. I would use them again with confidence.

January 23, 2022
Unprompted review
Tls Solicitors logo

Reply from Tls Solicitors

Thank you very much for your kind 5-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.

Should you require any further legal support in the future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

TCS and Kaz did a great job

There are three things you want from your Solicitor:
1. Good and prompt communication
2. Clear and actionable advice ( don't buy houses every day!)
3. Swift actions to make things happen in the right timescale

I got all of these things from TCS where the main solicitor was Kalwant Kaur (Kaz). Kaz was personable, effective and great to work with. Evan when a short spell of pandemic related absence got in the way she arranged for cover, ably supported by Helen Reddington. Full marks on managing what was a whirlwind timetable. I was recommended TCS by my estate agent and they were very good. I recommend.

January 17, 2022
Unprompted review
Tls Solicitors logo

Reply from Tls Solicitors

Thank you very much for your kind 5-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.

Should you require any further legal support in the future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

TLS solicitors (Delyth & Ben)

TLS solicitors were recommended to us by our estate agents. I cannot fault Delyth at all she was amazing. She kept us up to date every step of the way through both sale and purchase and did her up most best to keep things moving smoothly. Emails/telephone calls were always replied to and if Delyth wasn’t available at that time Ben was available to answer any queries or questions we had and was very helpful too.
We would recommend Delyth especially as she did such a brilliant job for us. So thank you so much to Delyth and Ben for all you did for us.

November 23, 2021
Unprompted review
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Reply from Tls Solicitors

Thank you very much for your kind 5-star review. We truly appreciate you taking the time to share your experience. It has been our privilege to assist you, and we are delighted to know you were satisfied with our service.

Should you require any further legal support in the future, please do not hesitate to get in touch.

Rated 4 out of 5 stars

TLS Solicitors

We were recommended to use TLS Solicitors by our estate agent. We found that they provided a very good service especially once Delyth took on our conveyancing. She was very helpful, quick in getting in touch with us and keeping us informed. We were delighted that our sale and purchase were completed on the expected date and we beat the full rise in stamp duty. Many thanks Delyth.

October 28, 2021
Unprompted review
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Reply from Tls Solicitors

Thank you for your review, we are pleased you had a positive experience with TLS Solicitors and Delyth.

Kind regards,
TLS Solicitors

Rated 5 out of 5 stars

Delyth was my solicitor

Delyth was my solicitor. We were first time buyers so knew and understood nothing. Deylth was so patient and explained everything and was very informative throughout. Our process took 8 weeks! So impressed and it wasn't an easy case. Thank you for everything 😁

October 18, 2021
Unprompted review
Tls Solicitors logo

Reply from Tls Solicitors

Thank you for your review, we are very pleased you are impressed with TLS Solicitors and Delyth.

Kind regards
TLS Solicitors

Rated 1 out of 5 stars

TLS Solicitors

My final conveyancer, Delyth Thomas, provided a professional and courteous service and successfully completed the sale of my property. However dealing with her employer, TLS Solicitors, was an exasperating and stressful experience. The whole process (involving a first-time buyer and no chain) took over seven months from offer to completion. The original conveyancer left the company without me being informed and I was then passed between two paralegals and a solicitor before Delyth was drafted in. Emails went unanswered and documents were re-requested months after being sent in. This included official id papers which they mislaid. On one occasion the switchboard went unanswered during office hours. Notwithstanding the pressures of Covid, increased workloads and issues with the buyer's solicitors, I cannot recommend this company for property conveyancing. My estate agent also confirmed they will no longer be recommending TLS.

September 29, 2021
Unprompted review
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Reply from Tls Solicitors

Good evening,

We are very sorry to hear you did not have a good experience with TLS Solicitors. We invite you to get back in touch with us so we can discuss these issues further.

Kind regards

TLS Solicitors

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