Would be zero no product after 2 months no reply after 3 emails don't use this company plenty more reliable ones out there once bitten twice shy thank you for your reply re emailed again still no... See more
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See what reviewers are saying
I purchased two items from here and waited for ever for them to arrive as they were coming from china which I didn't know. When they finally arrived in plastic bag one of them ( Seconds Quick Repair U... See more
Company replied
Emailed , raised complaint due to damaged ostrich feathers sent out in a bag no protection from posting all way from china .... still haven't bothered replying to customers apperntly they give a no... See more
Company replied
This company blows hot and cold. Sometimes they are great and sometimes they are the worst thing on the planet. Every order is a gamble. When they perform, the merchandise is inexpensive and good qu... See more
2.5
Poor
468 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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A Great Place To Order Neat Things!
I have ordered from this company many times and have found them to be trustworthy . There prices are very reasonable and their shipping is is speedy (remember unless you order from the US warehouse the trip is from China). I have ordered solar light several times and have always been pleased with them. JLM
March 3, 2018
Unprompted review
purchase some items from them on Jan…
purchase some items from them on Jan 25, 2018 and as of now March 1st have not received them yet, contacted them twice and was told that it is in transit, will not buy from them anymore
Malik
March 1, 2018
Unprompted review
Reply from Tmart
Dear customer,
It is kindly that you could tell us the order number for check.
Since we do not find it via your name here on our system.
And we will help you track it and verify it once we get your infomation.
In recently,you can confirm your shipping address and check it in your local post office firstly.
In order to be more efficient to solve your problem, you can also try our email service
http://tmarthk.desk.com/customer/widget/emails/new
Have a nice day
Items come quick if sent from US…
Items come quick if sent from US warehouse. Longer if sent from China, but that's not unexpected. Customer service is ok.
March 1, 2018
Unprompted review
I ordered 3 items a month ago
I ordered 3 items a month ago. None have even left the shipping area. I have contacted Tmart 3 times and received 2 replies. I was told 2 weeks ago the items would be shipped in 12 hours. The second reply said the items were late due to the Chinese New Year and would be shipped the next day. Nothing has happened. Not very impressed.
March 1, 2018
Unprompted review
Reply from Tmart
Dear customer,
It is our honour to help you solve it as soon as possible.
For this issue you talked about,we had found your order and marked it to ship out soon.
Sorry for this inconvenience caused.
And you will receive an email about shipment information once it is ship to you.
If you need more help,pleaes contact with us via this link below:
http://tmarthk.desk.com/customer/widget/emails/new
Have a nice day.
Tmart is one of the best companies that…
Tmart is one of the best companies that I have dealt with. The products are first class and @ a very reasonable price, the customer support is first class I will continue to shop with them and recommend them to all my friends and colleagues, Michael.
February 23, 2018
Unprompted review
I ordered four (4) items
I ordered four (4) items. I received two (2). Items 3 & 4 weren't sent do to a mix-up and the money is being refunded.
These things happen, ONCE.> I'm waiting for my refund and will order more items.
February 23, 2018
Unprompted review
GREAT COMPANY
GREAT COMPANY. FAST DELIVERY.ANY FAULTS FIX RIGHT AWAY.VERY NICE TO CONTACT
February 13, 2018
Unprompted review
Hello, I like Tmart
Hello, I like TMart because they have a great after sale service.
February 11, 2018
Unprompted review
I am very satisfied whit this site.
February 10, 2018
Unprompted review
Good vendor
Their prices are usually good but the shippingh/packling is poor and I have received damaged products. Still, I will continue to use Tmart.
February 8, 2018
Unprompted review
I´ts great to buy goods from Tmart.
February 5, 2018
Unprompted review
Fast shipping / Good prices!
I bought the goods at a good discount (more than 80%). Sent quickly, the quality of the goods was satisfied! I recommend this store! Excellent prices and promotions.
January 31, 2018
Unprompted review
We ordered from TMart they requested a …
TMart requested a photo of our personal ID & our credit card before we could get r merchandise that was already paid for! Crazy! Has anyone had this experience? I cant believe they are in business with doing things like this!!
You did not only request my credit card but also a copy of my passport this is what you sent:
To ensure the payment was made per your request,further confirmation is needed for this payment. Would you please provide both of these two methods listed below to help confirm your payment process and information?
a.A photo of both sides of your credit card. For the safety of your account and card number, (please cover or black-out the CVV2/CVC2/CSC2 code) just show us the first 6 digits and last 4 digits of your card number and the cardholder.
b. A photo of the cardholder's ID card/ Passport/Driver license.
How can you think I would trust you way over in China to not use my ID? You have received payment and still refused to send merchandise!! This is crazy money isn’t enough for your company!! You want my personal ID as well!
January 29, 2018
Unprompted review
Reply from Tmart
Dear customer,
Sorry for so much inconvenience.
In order to confirm the security of your order, we need a photo of your credit card （You can cover the former digits and only leave the last four and your name to be seen by us.）for check.
Please don't worry,we will not let your information out.
Or we can help you cancel order for refund if you do not like this situation.
In order to be more efficient to solve your problem, you can also try our email service:
http://tmarthk.desk.com/customer/widget/emails/new
Have a nice day.
10 colour ink tattoo set
Bought 10 colour tattoo ink set with usa shipping product arrived on time packaging was nice and secure the product looks and works great with good vivid colours
January 29, 2018
Unprompted review
Always Free Shipping
I have been shopping T-Mart and lately they have had some fantastic deals. When shopping from China Warehouse, I always pay the small fee for insurance. I also order from the New York Warehouse. Great service from both of them.
I have ordered all my solar powered, motion lights around my house for a fraction of the price. I also ordered the Zoom Flashlight that is so great, that I ordered for my Sister and daughter and they love them for walking their dogs.
The China Warehouse was out of stock for 2 items, so they promptly refunded my money so I could reorder something else. Their customer service was just super. The rep I was dealing with was named Belly, really nice person.
I recommend T-Mart shopping.
January 29, 2018
Unprompted review
T-Mart have great prices and a very …
T-Mart have great prices and a very wide range of products.
Never had an issue with all the products i have purchased from T-Mart.
Keep up the good work T-Mart
January 29, 2018
Unprompted review
I have to admit that I was sceptical …
I have to admit that I was sceptical about buying from Tmart. I figured their products were really cheap but I was wrong. Everything I've purchased has been high quality and has lasted for a long time. I have yet to have a bad purchase from them.
January 26, 2018
Unprompted review
Im happy
Im happy, no issues here as far as product and website. Easy and fast.
My only real issue was i could not track my order by order # or tracking #...
January 24, 2018
Unprompted review
Good price good quality will shop again
January 19, 2018
Unprompted review
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