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Rated 5 out of 5 stars

I've spent hard-earned money with Rick and Gary for more than twenty years and in all that time they've supported me in what I've wanted to achieve, never tried to talk down to me when my knowledge wa... See more

Rated 5 out of 5 stars

I'm a yank who used Toneworld to import a guitar that's rare in the US. Gary responded to many of my emails within minutes - A feat, considering the 8-hour time difference. A week after the guitar was... See more

Rated 5 out of 5 stars

I didn't get time to go into the shop in Manchester when I was visiting so decided to try their online delivery service. I already knew which product I was after and their price was amongst the lowest... See more

Rated 5 out of 5 stars

My search for a decent compressor pedal took me from Switzerland, to the USA, then back to my homeland and indeed homecity of Manchester, UK. Bought the Rothwell Love Squeeze compressor, handmade i... See more

Company details

  1. Musical Instrument Store

Information provided by various external sources

Tone World are committed to providing exceptional customer service, we love what we do and aim to give you the best service possible. We have a hassle free returns policy, we want you to be happy with your purchase and will do everything possible to help you find the right product


Contact info

4.9

Excellent

TrustScore 5 out of 5

132 reviews

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Rated 4 out of 5 stars

Fast friendly service! Thanks!

Easy to use website, friendly and fast service. I rated them a four only because their website failed to mention the need for a 9v psu for the item I bought (no batteries as one would have assumed). This is only a small problem and doesn't take away from the quality of service. Highly recommended

October 1, 2012
Unprompted review
Rated 5 out of 5 stars

POLYTUNE TUNER

Ordered a TC Polytune Tuner from Tone World. The price was very competitive, delivery was excellent and the product works very well. I would recommend this tuner and Tone World to friends.

August 28, 2012
Unprompted review
Rated 5 out of 5 stars

A absolute pleasure to shop !

Ordered my Euphoria Overdrive on the Friday...it was with me on the following Monday. Website was safe and secure with a fantastic array of Guitars..Amps...Effects ect on display. Spoke to "Rick" on the phone who was most helpful. Will defiantly be using Toneworld again in the near future... And will recommend to my musician buddies !!

August 25, 2012
Unprompted review
Rated 5 out of 5 stars

Great Service

I had some problems with regards to my address on PayPal. Contacted Tone World and they were super helpful!
Will use again

August 13, 2012
Unprompted review
Rated 5 out of 5 stars

Perfect

Fast, accurate, and the signature plectrum gift is thoughtful. Will definitely be purchasing from this company again.

August 9, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Great service, very quick delivery, great communication. I would definitely use Tone World again and recommend them to all.

August 8, 2012
Unprompted review
Rated 5 out of 5 stars

Does what it says on the tin

Ordered my pedal on a Sunday late at night, order delivered on the following Tuesday. What can I possibly criticise, great service and will certainly look to use Toneworld again.

July 23, 2012
Unprompted review
Rated 5 out of 5 stars

Great products when you need them

The stock range was ideal and the service excellent. I was kept in the loop at all stages from receipt of order through to delivery so knew exactly what to expect and when. Overall a very good and welcome experience and I am sure to be trading with Tone World again in the near future.

July 21, 2012
Unprompted review
Rated 5 out of 5 stars

Just what I was looking for at the right price!

I wanted a Keeley compressor and most of the suppliers were in the USA. I searched for a UK supplier and Toneworld came to the rescue with a "pre owned" solution that fitted the bill. The item arrived in perfect condition with a receipt from the first owner included. I am very happy with this transaction and extremely satisfied with my Keeley compressor. I would have no hesitation in recommending both Keeley and Toneworld as excellent suppliers. I appreciated the level of customer care that Toneworld provided. This is how it should always be done!

July 13, 2012
Unprompted review
Rated 5 out of 5 stars

Supreme Service

Website easy to navigate. Item ordered delivered next day recorded delivery at a reasonable price, unlike some on-line stores! More than impressed.

July 5, 2012
Unprompted review
Rated 5 out of 5 stars

Super service

What a great great Nik Huber guitar - got in contact a week ago and I am living in Belgium. Had some problems to get the payment done through the Credit Card (UK must be a different service...?) but Gary called me and resolved this issue.
Great service - the guitar is set up wonderfully.
I recommend Tone World to anyone.

June 22, 2012
Unprompted review
Rated 5 out of 5 stars

Tonetastic!!

Ordered online, delivered next day. Guitar in superb condition; it was second hand, but in mint condition. Very well packaged too. Wouldn't have minded a couple more picks though.
Will be back.

June 14, 2012
Unprompted review
Rated 5 out of 5 stars

Pretty damn good

From first enquiry to delivery, Gary at Toneworld has been unfailingly cheerful, patient, positive and helpful. My amp was ordered on Wednesday, delivered on Thursday and worked straight from the box. (Probably because it is a box...) My halfwitted queries about problems with leads and strange buzzing noises were answered within hours if not minutes. What more can I say? 'I shall definitely be using them again' hardly seems adequate, especially as I have now run out of money. But when I get some more, I will be back, I promise.

June 10, 2012
Unprompted review
Rated 5 out of 5 stars

No hesitation in giving them 5*

What I liked was the fact that you could see the actual guitar you were buying on their website. Communication was terrific and next time I will visit the store in person rather than buying online!

June 9, 2012
Unprompted review

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