Very quick response and quote but don't expect much for your tools. The price offered is exactly half of what I can sell online myself. Sure, they have costs and need to make a profit too. I would pro... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I sent Tool Exchange an email detailing my unwanted power tools, very quickly I received a polite reply with a fair offer to purchase some of them. I agreed to the offer and was then given accurate... See more
ordered online and arrived two days later. I was dubious regarding condition of mitre saw stand, but arrived in original box.. appeared water damaged but stand brand new and intact as described. 1 ye... See more
Whole proces was very simple, from initial contact through to receiving the labels to send. Funds were received promptly. Bonus points for excellent communication and patience, as this took longe... See more
Company details
Written by the company
Tool Exchange is the UK's No1 buyer and seller of refurbished power tools and equipment.
Contact info
Station Road, BN41 1GB, Brighton, United Kingdom
- 01273 526472
- sales@toolexchange.co.uk
- www.toolexchange.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The tale of a satisfied customer.
I recently bought two Festool items from Tool Exchange and made a considerable saving on what we're new products without their original packing. The first arrived complete the day after is was ordered. Great! The second was purchased after a helpful heads up, "this has just come in". However, it arrived with one part duplicated and another part missing. Not good. However, one phone call later and a chat to a helpful guy called Mike had the missing and correct part on its way to me. So now I'm a very happy and satisfied customer, who the next time I need a major workshop item will contact the Tool Exchange to see if they can supply what I need.
Found a tool I had been struggling to…
Found a tool I had been struggling to find in stock at Tool Exchange. Much cheaper too for the same make and model.
Delivery was quicker than expected so well pleased
Excellent Service
Excellent communication. Gave a fair price on tools I had to sell with prompt payment and hassle free service
Great quick service
Excellent product and Superb customer…
Excellent product and Superb customer service by Mike.
Fast delivery
Fast delivery, and great contact response, the tool i ordered was in great condition
Thanks again for a great response
Very straightforward and efficient
Very straightforward and efficient, good price given
Very quick turn around on the order
Very quick turn around on the order - less than 24hr from order to delivery and the tool was exactly as described. Excellent service.
Fair, honest and well-organised
They paid me a decent price for the mitre saw I sold them. Well organised and paid me quickly and without quibbling.
Good price and fast delivery
Great and easy service buying my tools…
Great and easy service buying my tools I no longer needed.
Great service
Great service
Great service , great communication and fair pricing, will use again and highly recommend
Item arrived promptly and securely…
Item arrived promptly and securely packaged. All accessories and manual included. Item was in as new condition and worked perfectly. Would use Tool Exchange again and definitely recommend others to.
I enquired about selling some of my…
I enquired about selling some of my power tools and had a reply with a very fair price within 24 hours which i accepted and the money was paid into my bank account immediately after my tools were received and checked
All good no complaints
Brilliant service fast and efficient…
Brilliant service fast and efficient would definitely use them again in the future
I have always found the service to be…
I have always found the service to be exceptional good. I would recommend this to anyone that wants to use a professional company.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







