tooltray.com Reviews 271

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

brilliant web site.... 4 day delivery easy to fit chuck now to finish the job i started (plus a few others) would recommend this company

Rated 5 out of 5 stars

I was looking for some stabilising solution, I found them to be the most competitive with the product and delivery pricing. The items were delivered quickly and packaged safely. Would definitely use a... See more

Rated 5 out of 5 stars

I bought a file sander (Makita 9032) from Tooltray because they were the cheapest I could find on the internet - there is enormous variation in the price of this tool, with some sites charging 50% mor... See more

Rated 2 out of 5 stars

Ordered a Makita hedge trimmer plus ancillary engineering supplies, all of which should have been in stock. Given a delivery date in June, this then changed to the end of July then August, so afte... See more

Company details

  1. Tool Store

About tooltray.com

Information provided by various external sources

Quality DIY products for the DIY enthusiasts, local builders and hardware stores, as well as large multinational construction and civil engineering companies.

We enjoy excellent relationships with all the leading power tool suppliers including Makita, Dewalt, Bosch, Senco and Hitachi, allowing us to offer excellent customer service.


Contact info

4.2

Great

TrustScore 4 out of 5

271 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very pleasently supprised

wasn't sure what to expect with the order as the price was very cheap but there were no issues at all, they were out of stock but let me know and gave me the delivery date. I highly recommend using these guys great communication great prices overall very hard to fault

August 26, 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic seller. Recommended 100%

Used several times. Very reliable. Good communication. Very flexible. Hopefully will keep competitive prices.
Will use again definitely.
You should try them as well :)

August 25, 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Having placed my order, I was advised by e-mail that some items would take a few days to be in stock. That was very accurate, the items were received quickly. So, in my experience, customer service was good, postage good and the items themselves were extremely well-priced.
Thank you

August 24, 2013
Unprompted review
Rated 1 out of 5 stars

WILL NOT BE BACK TO TOOL TRAY.

I ordered a Lithium-ion battery for my Bosch AHS41 ACCU hedge trimmer and at the end of last week received a NI-CAD.Have not yet complained but was not impressed!!!

August 15, 2013
Unprompted review
tooltray.com logo

Reply from tooltray.com

Hi Charlie,

We are very sorry that you are not satisfied with your purchase.

Unfortunately there was an error in the product listing. The Ni-Cad battery you have received is correct to use with the AHS41 trimmer. If you look on the Bosch website you will see it is a Ni-Cad machine. It was our site that had the incorrect information.

We have removed the product until it can be updated.

Apologies again for any inconvenience. If you still do not wish to keep the battery, please contact our customer service team and we will arrange collection for you.

Kind regards, Tooltray.com

Rated 5 out of 5 stars

Prompt, reliable service

The site was easy to use, the product info was spot on and the service was excellent.

August 11, 2013
Unprompted review
tooltray.com logo

Reply from tooltray.com

Thank you very much for the review!

Rated 5 out of 5 stars

Quick delivery ... Very happy

I was very pleased with my tool ...

August 8, 2013
Unprompted review
tooltray.com logo

Reply from tooltray.com

We are very pleased you are satisfied with your purchase. Thank you for taking time to review us.

Rated 5 out of 5 stars

Rehau rotating garden sprinkler

No problems at all with Tooltray/seller. Five star prompt service.
The item: extremely good. Does everything it's supposed to do. Rotating arms easily adjusted. But does not like adjustments to central column such as when weed or something ingested from the water supply. But for the price.... a very good buy.

August 6, 2013
Unprompted review
Rated 5 out of 5 stars

DRILLED TO BITS WITH MY MAKITAS

I HAVE GOT TO TELL YOU THE SERVICE I RECIEVED WAS GREAT, DRILLS CAME WHEN I WANTED THEM AND TOOLTRAY KEPT ME INFORMED ALWAYS, GIVE THESE GUYS A TRY SERVICE AND PRICES ARE GREAT - CHEERS ALBERT

July 28, 2013
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look