tooltray.com Reviews 271

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

brilliant web site.... 4 day delivery easy to fit chuck now to finish the job i started (plus a few others) would recommend this company

Rated 5 out of 5 stars

I was looking for some stabilising solution, I found them to be the most competitive with the product and delivery pricing. The items were delivered quickly and packaged safely. Would definitely use a... See more

Rated 5 out of 5 stars

I bought a file sander (Makita 9032) from Tooltray because they were the cheapest I could find on the internet - there is enormous variation in the price of this tool, with some sites charging 50% mor... See more

Rated 2 out of 5 stars

Ordered a Makita hedge trimmer plus ancillary engineering supplies, all of which should have been in stock. Given a delivery date in June, this then changed to the end of July then August, so afte... See more

Company details

  1. Tool Store

About tooltray.com

Information provided by various external sources

Quality DIY products for the DIY enthusiasts, local builders and hardware stores, as well as large multinational construction and civil engineering companies.

We enjoy excellent relationships with all the leading power tool suppliers including Makita, Dewalt, Bosch, Senco and Hitachi, allowing us to offer excellent customer service.


Contact info

4.2

Great

TrustScore 4 out of 5

271 reviews

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Rated 5 out of 5 stars

First class, did what they said

I ordered 10, 20kg bags of floor tiles cement, half the price I could find anywhere else. Delivery was very cheap too. I thought it was too good to be true. I was wrong it was delivered within 2 days as they said. I just wish they did more products. I will use them again.

October 15, 2013
Unprompted review
Rated 2 out of 5 stars

wrong item send still waiting to be exchanged!

Bought makita angle drill with light, took a WEEK to receive and on top of that wrong item send. Still waiting for it to be exchanged. The job that I needed to do is long time finished. So if you buying a tool that you need quickly plan in advance (1 month) or buy from some one else!

October 15, 2013
Unprompted review
Rated 5 out of 5 stars

Speedy delivery - reasonable price and shipping - what more can you ask of a firm ?

I actually thought the product ordered was a little expensive - until it arrived. Very pleased with guality and effectiveness - price was actually quite reasonable and carriage also for size of package.
The comapany themselves were very sound - very speedy response to my order - very quick to notify me there might be a slight delay due to item being out of stock. As it transpired there was no noticable delay and the item was delivered as quickly as one could reasonably expect.
All in all ,an excellent company to do business will. Will certainly use them again when need arises.
Very pleased indeed!

October 15, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent! Tooltray hooray! Thanks!

The whole process was very straightforward. Products were easy to find, clearly described and at an acceptable price. The order was simple to place and the despatch time was speedy and efficient. Very pleased with Tooltray and will recommend family and friends.

October 6, 2013
Unprompted review
Rated 5 out of 5 stars

" Absolutely spot on "

My item turned up on time even after a message from tooltray.com saying they were awaiting a delivery from their supplier and there would be a short delay.
A call was received from the delivery people and half an hour later my item was with me.
I am in the building trade and rely on tools, , fixings etc turning up as stated on time.
I will be using tooltray.com definitely again.

September 25, 2013
Unprompted review
Rated 2 out of 5 stars

Not a good experience.

the item, a chain saw was ordered on the 12th September, the card was processed on the 13th, but as of today, 23rd September, I have not got my saw. Having to wait is bad enough but most internet sales companies do not process the sale until the item is in stock/dispatched

September 23, 2013
Unprompted review
Rated 5 out of 5 stars

Tooltray

I've bought things from them a couple of times. No problems to report, I will use again.

September 10, 2013
Unprompted review
Rated 5 out of 5 stars

Quick and helpful service

I ordered several cans of radiator enamel but unfortunately they were out of stock. When I explained on the phone that I was hoping to blitz all my radiators at the weekend they were really helpful and offered to send whatever they could get as soon as it arrived even if it meant sending separate parcels although in the end they all arrived together within 2 days. Very pleased with the service and would definitely order again especially as the paint was much cheaper than local DIY stores even after paying delivery.

August 30, 2013
Unprompted review
Rated 5 out of 5 stars

THE BEST

Excellent service with next day delivery and best price for product. Will use again.
Postage a little on the dear side, but still the best all round.

August 29, 2013
Unprompted review

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