Great customer service by Mia took me in with welcoming smile and made me comfortable as a customer. Tea coffee bar needs refilling but thats minor, was informed possibly 2 hrs service but was done... See more
Company replied
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See what reviewers are saying
Met at service desk, was seen by Mia Charters. Very nice person, came across as professional and had great "people skills" even had a bit of banter! Service completed quick an d trouble free, had a co... See more
Company replied
I would like to say a huge thanks to Giovanni at MG Basildon. Earlier today my car wouldn’t start - we called AA who identified that the battery was being drained due to an initialising issue with the... See more
Bought my second MG ZS from Basildon branch. Great customer service from George. Everything was explained and picked up my new car Tuesday 1st. Always made to feel welcome whenever I take my car in fo... See more
Company replied
Company details
- Car Dealer
- Auto Dent Removal Service
- Auto Machine Shop
- Car Repair and Maintenance
- Motor Vehicle Dealer
- Used Car Dealer
Written by the company
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
Contact info
West Mayne6, SS15 6RW, Basildon, Essex, United Kingdom
- 1268977468
4.9
Excellent
285 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mia Charters was professional and…
Mia Charters was professional and courtesy and kept me updated with all stages of the Cars MOT
December 23, 2025
Unprompted review
Mia andKrzystof very helpful and…
Mia andKrzystof very helpful and professional providing a great service
December 23, 2025
Unprompted review
Another good review for a great group…
Another good review for a great group of guys in MG service department in Basildon. Paul, Pedro and Mia always do a fantastic job and are super helpful and a pleasure to deal with when getting anything done including the recent recall I had for my second MG car. Many thanks again for all your hard work guys as I know how busy you are and hope you all have a great Christmas.
December 12, 2025
Unprompted review
Once again I have had my service done…
Once again I have had my service done at MG basildon, Pedro serviced me and it was excellent
December 10, 2025
Unprompted review
The service was very good
The service was very good, looked after very well by Mia charters, thanks
December 8, 2025
Unprompted review
Pedro and Mia excellent
Pedro and Mia excellent, brilliant service friendly and helpful. Top marks
December 5, 2025
Unprompted review
I had my service today at MG Basildon
I had my service today at MG Basildon, I was serviced by Pedro and he provided me good service as always, will be returning next year
December 4, 2025
Unprompted review
Excellent service from Mia charters at…
Excellent service from Mia charters at mg lovely girl very helpful
December 2, 2025
Unprompted review
I was made to feel welcome and…
I was made to feel welcome and comfortable by staff. I was offered a drink by several members of staff throughout my wait which was super quick.
The complimentary car wash was greatly appreciated also!
Thank you
December 2, 2025
Unprompted review
Mia was very helpful and happy…
Mia was very helpful and happy throughout my visit
November 27, 2025
Unprompted review
Mia and Pedro were very helpful and the…
Mia and Pedro were very helpful and the whole process was smooth a great service
November 27, 2025
Unprompted review
Excellent
Excellent. Mia fitted us in straight away. She kept me informed of what was happening immediately. Thank you.
November 26, 2025
Unprompted review
Service was good
Service was good, Mia always kept me and my sister informed about the car. Can not say anything more positive 5/5 stars
November 21, 2025
Unprompted review
Excellent customer service
Excellent customer service, always polite and helpful.
November 21, 2025
Unprompted review
Mia was fabulous today
Mia was fabulous today, super helpful and polite.
The sales team also kindly offered me a desk to work on.
Many thanks as always.
November 21, 2025
Unprompted review
My car had its first service
My car had its first service. Very pleased with the service and the cost. Friendly staff. All paperwork completed and not a long wait. Very pleased. I hope the price of Toomeys MG services continue to be competitive
November 18, 2025
Unprompted review
Very good service and Especially from…
Very good service and Especially from Mia charters on front desk for all her. Help
November 19, 2025
Unprompted review
Lovely service from Mia Charters
Lovely service from Mia Charters, super friendly and helpful
November 13, 2025
Unprompted review
Friendly staff
Friendly staff, very quick and efficient. Highly recommended. Mia Charters was very helpful when dealing with my queries.
November 11, 2025
Unprompted review
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