A great experience as always at Toomey Basildon. This is the second Clio I have bought from this dealer and Steve Moros always takes time to explain everything in detail. Even after he has made the sa... See more
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Brilliant service from Laura at Toomey Renault Basildon. She was friendly, knowledgeable, and made the whole process quick and stress‑free. Great communication throughout and genuinely helpful from st... See more
Company replied
Marvellous staff, so pleasant to deal with, also great communication as well, (very important)... even though it took some time to complete the work, was offered a courtesy car, and that was very muc... See more
Very happy with the service today, caitlin served me and I have to say she is very professional and polite I was made welcome and kept informed on the works to my vehicle, 100% I would recommend Too... See more
Company details
- Car Dealer
- Auto Dent Removal Service
- Auto Machine Shop
- Car Repair and Maintenance
- Motor Vehicle Dealer
- Used Car Dealer
Written by the company
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
Contact info
West Mayne3, SS15 6RW, Basildon, Essex, United Kingdom
- 1268977454
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 week
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Great staff
Great staff - very informative, friendly and easy to talk to, kept me up to date with what was going on with my car the entire time. Hannah was very helpful when asked an abundance of questions and Ben, who worked on my car took the time to come and explain what was wrong with it so I could fully understand what needed doing. This was so nice compared to other garages I have been too as they really took the time to make sure I knew what was going on and was happy with everything they were doing, will definitely be coming back here if I need anything else looking at.
Great experience
Great experience - amazing service. Staff really lovely and helpful. Would definitely recommend.
I had a great experience with Caitlin…
I had a great experience with Caitlin at Toomey Motor Group. She was extremely friendly, knowledgeable, and patient throughout the whole process. She did an excellent job and made everything easy and stress-free. An all-round lovely person — highly recommend!
Easy to book via the app
Easy to book via the app. Service advisor Caitlyn @ Renault is lovely, polite and professional. Great touch of the video showing inspection
I found my service to be of excellent…
I found my service to be of excellent quality and was very happy with the time it took the work on my vehicle to be completed, the people at Renault where very professional and helpful.
3.5t Van
Excellent service and the vehicle was ready early for us to collect, highly recommend Toomey.
Amazing experience
Amazing experience, just had my car Mot done, great service and free coffee.
Thank you Caitlin for all your help
Thank you Caitlin for all your help! Great experience
The service desk did a great job!
The service desk did a great job!
Toomey Service and Customer service
Very informative and kept upto date by Caitlin. Full service carried out and concerns looked over and made rest assured that everything was all ok
Great customer service from Caitlin on…
Great customer service from Caitlin on service department my van was in for repair all my issues were resolved faultlessly
Excellent customer service for Service and MOT
We were served by Caitlin Purbrick who was excellent at her job. She was very friendly and efficient when we took our car in and kept us informed throughout the day on the progress of our car. The MOT and service were all done to a very high standard.
Fab experience
Fab experience, Caitlyn was really helpful and friendly. My car had been off the road for a few weeks before we could get in, however once in, part was ordered and fitted in a few days. Considering the issue had had with Renault customer service, Toomey Renault were brilliant. Will definitely go back there in the future.
Great customer service and was updated…
Great customer service and was updated along the process. Every issue was listened to and dealt with.
Excellent service
I took my car to Renault Toomey at Basildon for a service and couldn’t be more happy with the service that I recieved. Thank you
Thank you to Caitlin for helping me to…
Thank you to Caitlin for helping me to today with my service booking, very polite and professional!
great customer service from caitlin
great customer service from caitlin, will defo be going back to this branch x
friendly and professional service every time
Service desk staff are so friendly and helpful. Always made to feel welcome and know that you’ll get a professional service. Thank you!
Efficient with great communication
The team always try to accommodate appointment requests ensuring shorter wait times. Very friendly and communication is great before and during the appointment.
Excellent service from Toomey Renault
My car developed a fault. Toomey booked it within just a couple of days and diagnosed and fixed the fault within the warranty. Excellent service!!
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