Toomey Motor Group - Toomey Renault Basildon Reviews 

60
TrustScore 4.5 out of 5

4.6

West Mayne3, SS15 6RW Basildon, Essex, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

A great experience as always at Toomey Basildon. This is the second Clio I have bought from this dealer and Steve Moros always takes time to explain everything in detail. Even after he has made the sa... See more

Rated 5 out of 5 stars

Brilliant service from Laura at Toomey Renault Basildon. She was friendly, knowledgeable, and made the whole process quick and stress‑free. Great communication throughout and genuinely helpful from st... See more

Company replied

Rated 5 out of 5 stars

Marvellous staff, so pleasant to deal with, also great communication as well, (very important)... even though it took some time to complete the work, was offered a courtesy car, and that was very muc... See more

Rated 5 out of 5 stars

Very happy with the service today, caitlin served me and I have to say she is very professional and polite I was made welcome and kept informed on the works to my vehicle, 100% I would recommend Too... See more


Company details

  1. Car Dealer
  2. Auto Dent Removal Service
  3. Auto Machine Shop
  4. Car Repair and Maintenance
  5. Motor Vehicle Dealer
  6. Used Car Dealer

Written by the company

New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.


Contact info

  • West Mayne3, SS15 6RW, Basildon, Essex, United Kingdom

  • 1268977454

4.6

Excellent

TrustScore 4.5 out of 5

60 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(60)

2,205 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great staff

Great staff - very informative, friendly and easy to talk to, kept me up to date with what was going on with my car the entire time. Hannah was very helpful when asked an abundance of questions and Ben, who worked on my car took the time to come and explain what was wrong with it so I could fully understand what needed doing. This was so nice compared to other garages I have been too as they really took the time to make sure I knew what was going on and was happy with everything they were doing, will definitely be coming back here if I need anything else looking at.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience - amazing service. Staff really lovely and helpful. Would definitely recommend.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Caitlin…

I had a great experience with Caitlin at Toomey Motor Group. She was extremely friendly, knowledgeable, and patient throughout the whole process. She did an excellent job and made everything easy and stress-free. An all-round lovely person — highly recommend!

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

I found my service to be of excellent…

I found my service to be of excellent quality and was very happy with the time it took the work on my vehicle to be completed, the people at Renault where very professional and helpful.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

3.5t Van

Excellent service and the vehicle was ready early for us to collect, highly recommend Toomey.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Fab experience

Fab experience, Caitlyn was really helpful and friendly. My car had been off the road for a few weeks before we could get in, however once in, part was ordered and fitted in a few days. Considering the issue had had with Renault customer service, Toomey Renault were brilliant. Will definitely go back there in the future.

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

I took my car to Renault Toomey at Basildon for a service and couldn’t be more happy with the service that I recieved. Thank you

December 16, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look