A great experience as always at Toomey Basildon. This is the second Clio I have bought from this dealer and Steve Moros always takes time to explain everything in detail. Even after he has made the sa... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Brilliant service from Laura at Toomey Renault Basildon. She was friendly, knowledgeable, and made the whole process quick and stress‑free. Great communication throughout and genuinely helpful from st... See more
Company replied
Marvellous staff, so pleasant to deal with, also great communication as well, (very important)... even though it took some time to complete the work, was offered a courtesy car, and that was very muc... See more
Very happy with the service today, caitlin served me and I have to say she is very professional and polite I was made welcome and kept informed on the works to my vehicle, 100% I would recommend Too... See more
Company details
- Car Dealer
- Auto Dent Removal Service
- Auto Machine Shop
- Car Repair and Maintenance
- Motor Vehicle Dealer
- Used Car Dealer
Written by the company
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
Contact info
West Mayne3, SS15 6RW, Basildon, Essex, United Kingdom
- 1268977454
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had a great experience with Toomey…
Had a great experience with Toomey Renault. Professional and efficient . Tom who I dealt with very nice and friendly
Good service from staff (Tom).
Good service from staff (Tom).
Finished on time and good value
Great services, very helpful
Always get great service and always help us out when we need it for the fleet
Very experienced reception and keen to…
Very experienced reception and keen to assist - all our renault vans go to them and we are always treated in a professional manner
Excellent service from Hannah and the…
Excellent service from Hannah and the team. Quickly booked in and called day before to confirm and had a courtesy car waiting and ready.
Toomey Renault
Fantastic service received from Toomey Renault would highly recommend them. Especially Hannah.
No problems whatsoever
Had my new Rafale for around 4 weeks and everything is fine, the car is superb. I've been a Toomeys customer for about 25 years and this latest purchase was probably the easiest thanks to Joe Kumar, a gem of a salesman, he is superb.
Great customer service as always
Great customer service as always. Caitlin is a real asset. Polite, and efficient.
Polite and efficient
Polite and efficient
Highly recommend especially Hannah and Caitlin
Top customer service
Top customer service!
Everyone was so attentive and polite!
Thank you Caitlin for your advice,
Will defiantly be back!
Outstanding customer service
Outstanding customer service! Will definitely be returning. Fully recommend!!
Great customer experience overall
Great customer experience overall, very friendly and helpful staff
Brilliant service as always
Brilliant service as always, will definitely be coming back again soon!
Although we did not purchase a car…
Although we did not purchase a car today we found the salesman Steve to be very helpful and made us feel at ease with no pressure to buy which makes us think if we do want a car in the future we would go back without hesitation

Reply from Toomey Motor Group - Toomey Renault Basildon
Choose Renault at toomey
Choose Renault at Toomey Basildon. The gentleman Joe Kumar went above and beyond to sort my new car out for me plus all the paperwork. I would recommend Renault 100%. Thank you joe for all your help.

Reply from Toomey Motor Group - Toomey Renault Basildon
New Renault Megan ETEC full electric
Iv just picked my third new car from Renault Toomey basildon and as iv said before from the moment I walked in the warm welcome your are give is amazing . This time round I was dealing with a salesman called David reed what I liked about David was he was not pushy he just wanted to make sure you was Comfortable in what you’re buying and that you are happy. From the moment the car was ordered to the moment I collected the car he explained everything that was happening which is lovely the odd call to say were the car was till he received it himself . Then set a video across of the car . I can’t recommend the garage enough and please ask for David reed and I’m sure your be more than happy 😃 like I was .
Pereira family Romford

Reply from Toomey Motor Group - Toomey Renault Basildon
DONT EXPECT ANY CUSTOMER SERVICE
Having purchased many vans from new from various dealers in the southeast, Toomey is by far the worst experience and I will never return, order placed and it too 3 years to arrive but every month I was told oh just a month or so, or its ok the delivery date has slipped another 8 weeks, when it finally arrived Toomey was only interested in getting it of their forecourt. (I was overseas the day it arrived) I could live with this that’s how somethings go, however sine taking ownership iv had nothing but problems and trying to get Toomey to resolve is near on impossible, the seat belt broke, the resin floor has fallen apart, the tinted windows are peeling off and now the rear doors do not lock. None of which Toomey has addressed, the service department is not staffed by anyone with much work experience in the area, they promise updates but they never happen. 3 months and I’m still waiting will probably take 3 years like the original order.
GOOD LUCK TO ALL OF YOU
Excellent support and Advice from Michael Daws
We visited Renault to purchase a family car. Unfortunately none of the vehicles present was suitable for our child because of his height, alongside his disability.
While attending Renault we were fortunate to discuss our potential purchase with Michael Daws. His knowledge about vehicles and advice to us as a family was of the highest quality standard and professionalism. He was a good listener, patient, and understanding. His interpersonal skills was Excellent. We are grateful to have met him, and recommend him to any customer attending Toomey Renault -Basildon.

Reply from Toomey Motor Group - Toomey Renault Basildon
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







