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Topbabyzone Reviews 

231
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TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

UPDATE Scott took up my case and has issued my refund - thank you SCOTT so I have upgraded my score complained that money had been taken from my account back in April - I posted a bad review wi... See more

Rated 5 out of 5 stars

we were suppose to be purchase a TV at a discount price and paid only to see it's gone to top baby zone and when I contacted them via webchat they told me I had paid membership for baby products. FRA... See more

Rated 4 out of 5 stars

I wrote a bad review last week. Because the guy I was communicating with decided to cut off the conversation before I finished asking questions. Then the second time I was helped by Andy who was so he... See more

Rated 5 out of 5 stars

The escalation team offered me an exception to get a refund for the subscription paid without my consent. They lied to me and promised to give the refund as long as I wrote a good review to their horr... See more

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4.2

Great

TrustScore 4 out of 5

231 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(231)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

These are bunch of scammers

These are bunch of scammers, first is started with your baby crib.com and then all of a sudden money was taken from my account from topbabyzone.com. My bank tried to intervene, bank account and card was stopped had to go through a whole process of getting new card etc and the day I get my new card, topbabyzone.com takes another payment from my account.

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

Issue is being attended to

I mistakenly subscribed to topbabyzone and I learnt later when they were deducting money from my personal account. I sent them an email requesting the cancellation of the subscription and Kurt was of great assistance showing customer orientated environment at topbabyzone.

April 11, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers !Beware

Again this company has tried to take money from my account despite not signing up to anything .They did this last year in August & thankfully the card they were trying to take money from was stopped last year as i reported it as fraud and they explained they would stop subscription which i never signed up too ! .Absolutely disgraceful behaviour that they try 6 months later to take money again .Beware as they are absolutely fraudsters and could take payments from your account ! I'm furious they tried again months later !

February 18, 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

SCAM A friend used my card to pay for a pair of trainers from a well known brand. She was retrieved through to your so called "website" where she made a payment. You stole my data, you scammers used my card for a supposed subscription that she has never accepted. Plus, I have the mail where she supposedly "unsubscribed" something she has never subscribed on the first place. You`ve been stealing money from my bank account since, refund my money. SCAMMERS

February 1, 2025
Unprompted review

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