Topbabyzone Reviews 

231
TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

UPDATE Scott took up my case and has issued my refund - thank you SCOTT so I have upgraded my score complained that money had been taken from my account back in April - I posted a bad review wi... See more

Rated 5 out of 5 stars

we were suppose to be purchase a TV at a discount price and paid only to see it's gone to top baby zone and when I contacted them via webchat they told me I had paid membership for baby products. FRA... See more

Rated 4 out of 5 stars

I wrote a bad review last week. Because the guy I was communicating with decided to cut off the conversation before I finished asking questions. Then the second time I was helped by Andy who was so he... See more

Rated 5 out of 5 stars

The escalation team offered me an exception to get a refund for the subscription paid without my consent. They lied to me and promised to give the refund as long as I wrote a good review to their horr... See more


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4.2

Great

TrustScore 4 out of 5

231 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(231)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAMMERS/THIEVES!

SCAMMERS! NEVER SIGNED UP FOR MEMBERSHIP! I BOUGHT AN ITEM FROM A SITE, CLICKED ON PAYMENT OPTIONS AND ALL OF A SUDDEN I AM ON A DIFFERENT SITE AND PAID FOR A SUBSCRIPTION!! ITS FRAUD! NEVER CLICK ON ANY LINKS THEY WILL STEAL YOUR MONEY AGAIN! THE EEFUND MAIL IS ALSO FRAUDULENT. NEVER GOT MY MONEY BACK. WAS A HUGE ISSUE TO GET THEM TO CANCEL MY SO CALLED "SUBSCRIPTION"! I HAD TO CLOSE MY BANK ACCOUNT FOR THAT!

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

Change of Review

Recently left a not so positive review, which I have now removed, following emails confirming I would receive the refund I requested, I can confirm refund duly received, thank you!

October 30, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY

SCAM COMPANY. DO NOT USE.
Had to get my banking providers fraud unit involved because this company 1st took £3 then tried to take €2euros then took almost £40 from my account unauthorised, never signed up or even heard of/used this company before. Topbabyzone and any related companies have been blocked and a new debit card now has to be issued. The people running this should be ashamed of themselves for scamming innocent people.

September 16, 2024
Unprompted review
Rated 1 out of 5 stars

THIS IS A SCAM

This company thinks it’s above the law, they have stolen my identity, hacked into my bank account, ignored a DESAR. The staff have no respect for disabled people and treat them as if I’m something they stepped in that a stray dog left behind. Both bree and kenopoku tonight enjoyed the pain they put me through by refusing to pick a phone up and ringing me someone who’s hands don’t work. Last week the front line staff I spoke to had the same attitude of lying to avoid putting someone on the phone who could deal with the very serious issues!

After another 100 attempts to talk to a manager to by phone to be told as I'm disabled I'm stupid and not allowed the equal rights to complain, when I ask the agent why they have stolen my identity, stolen money from me they just put the phone down. I have left messages on the answer Phone and they don't get answered, I have done live chat and had a friend email in with no reply. This must be part of an organized crime gang. ring me today!!!!!!! as I have now told the police. AFTER ANOTHER 50 ATTEMPTS TO CALL THE FRAUDLANT COMPANY ALL THEY DO IS ABUSE DISABLED PEOPLE THEY HAVE STOLEN FROM. I DONT BELEIVE THERE ARE ANY ONE WORKINK APART FROM 6 OR SO FREINDS ON A BIG SCAM

August 28, 2024
Unprompted review

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