UPDATE Scott took up my case and has issued my refund - thank you SCOTT so I have upgraded my score complained that money had been taken from my account back in April - I posted a bad review wi... See more
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we were suppose to be purchase a TV at a discount price and paid only to see it's gone to top baby zone and when I contacted them via webchat they told me I had paid membership for baby products. FRA... See more
I wrote a bad review last week. Because the guy I was communicating with decided to cut off the conversation before I finished asking questions. Then the second time I was helped by Andy who was so he... See more
The escalation team offered me an exception to get a refund for the subscription paid without my consent. They lied to me and promised to give the refund as long as I wrote a good review to their horr... See more
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I got an amazing experience working…
I got an amazing experience working with Ann,very helpful and considerate, good service Ann from a good company, with great customer service
Daisy reached out to me!!!!
Daisy reached out to me!!!!
Thank so much daisy!!!
excellent service
Customer CareCustomer careis very good
Customer care is very good
Anne was professional but had great empathy.
Well done
I was chatting with Samuel as agent
I was chatting with Samuel as agent, he assisted me with the things that I wanted to understand about the company.
SCAMMERS/THIEVES!
SCAMMERS! NEVER SIGNED UP FOR MEMBERSHIP! I BOUGHT AN ITEM FROM A SITE, CLICKED ON PAYMENT OPTIONS AND ALL OF A SUDDEN I AM ON A DIFFERENT SITE AND PAID FOR A SUBSCRIPTION!! ITS FRAUD! NEVER CLICK ON ANY LINKS THEY WILL STEAL YOUR MONEY AGAIN! THE EEFUND MAIL IS ALSO FRAUDULENT. NEVER GOT MY MONEY BACK. WAS A HUGE ISSUE TO GET THEM TO CANCEL MY SO CALLED "SUBSCRIPTION"! I HAD TO CLOSE MY BANK ACCOUNT FOR THAT!
Great no problem at all
Good customer service
Change of Review
Recently left a not so positive review, which I have now removed, following emails confirming I would receive the refund I requested, I can confirm refund duly received, thank you!
This company attends to occurring…
This company attends to occurring issues promptly, and it's great! Elsa reached out.
My issue was dealt with quickly and…
My issue was dealt with quickly and efficiently
SCAM COMPANY
SCAM COMPANY. DO NOT USE.
Had to get my banking providers fraud unit involved because this company 1st took £3 then tried to take €2euros then took almost £40 from my account unauthorised, never signed up or even heard of/used this company before. Topbabyzone and any related companies have been blocked and a new debit card now has to be issued. The people running this should be ashamed of themselves for scamming innocent people.
Great service and very professional
Great service and very professional
You said There was a ball I paid…
You said There was a ball I paid entirely different result occured.
Please send money back
Thanks for the call Eugene
The support team was very understanding…
The support team was very understanding and helpful!
THIS IS A SCAM
This company thinks it’s above the law, they have stolen my identity, hacked into my bank account, ignored a DESAR. The staff have no respect for disabled people and treat them as if I’m something they stepped in that a stray dog left behind. Both bree and kenopoku tonight enjoyed the pain they put me through by refusing to pick a phone up and ringing me someone who’s hands don’t work. Last week the front line staff I spoke to had the same attitude of lying to avoid putting someone on the phone who could deal with the very serious issues!
After another 100 attempts to talk to a manager to by phone to be told as I'm disabled I'm stupid and not allowed the equal rights to complain, when I ask the agent why they have stolen my identity, stolen money from me they just put the phone down. I have left messages on the answer Phone and they don't get answered, I have done live chat and had a friend email in with no reply. This must be part of an organized crime gang. ring me today!!!!!!! as I have now told the police. AFTER ANOTHER 50 ATTEMPTS TO CALL THE FRAUDLANT COMPANY ALL THEY DO IS ABUSE DISABLED PEOPLE THEY HAVE STOLEN FROM. I DONT BELEIVE THERE ARE ANY ONE WORKINK APART FROM 6 OR SO FREINDS ON A BIG SCAM
absolute scammers,
absolute scammers,, I have just paid£3 for some discount crocs,, and these have took £7.50 from my account,, scam
Quite responsive
Thank you Eugene for responding on my…
Thank you Eugene for responding on my email
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