Topdollarmobile Reviews 

281
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Good service. Not the fastest but they paid exactly what they promised (including postage costs) without any fuss. Would use again.

Rated 5 out of 5 stars

Excellent company. You're informed of your order's progress all along the way - from when they receive it until when they've sent payment. They have always paid me the full amount too, unlike other co... See more

Rated 5 out of 5 stars

I had some bad experience before with some dodgy on-line buyers before. They either delayed payments, or claimed phones damaged during shipment, or pretended not receiving the units at all. I ha... See more

Rated 5 out of 5 stars

As someone who has been caught out before by a mobile phone recycling company I was very reluctant to send another phone away only to be let down. I am so glad I used topdollar mobile this time. The c... See more

5.0

Excellent

TrustScore 5 out of 5

281 reviews

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5.0

All reviews

(281)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The cheque's in the post!!

Unfortunately it didn't come, after awhile had to refer to the BACS option. Very disappointed.

July 1, 2013
Unprompted review
Topdollarmobile logo

Reply from Topdollarmobile

Dear Keith Taylor

We are sorry to hear that the cheque did not arrive. Please understand that there is situation that cheque may lost in the post. As it takes time for us to cancel and reissue a new cheque to you, we suggest you to use the BACS option.

Payment was made once we received your bank account details.

Regards
The TopDollarMobile Team

Rated 5 out of 5 stars

Top notch!

This is a brilliant site. It offered the best price for my mobile, the instructions were really simple to follow, the postage and packing was made easy with a pre-paid bag, and the payment was in my account within days. I also received e-mails letting me know that my phone had been received, and when to expect payment etc. I will definitely look at using this site again in the future.

June 28, 2013
Unprompted review
Rated 5 out of 5 stars

Top Dollar Top Service

Excellent service from Top Dollar. A week after posting my phone to them I had received payment.
Not only were they quick but kept me fully up to date on what was happening, as in they had got it, that they had checked it over and that they had made payment.
Good price too.

June 24, 2013
Unprompted review
Rated 5 out of 5 stars

Great price & fantastic service

I was offered a great price for my old phone. They emailed to let me know about the process.
Hay- presto the cheque arrived.
I would highly recommend Top Dollar to any one.

June 22, 2013
Unprompted review
Rated 5 out of 5 stars

Super service

The service worked exactly as described and within the timescales stated. Very happy with it.

June 21, 2013
Unprompted review
Rated 1 out of 5 stars

SLOW

I went with topdollarmobile because they offered the top price but i sent my phone away a week ago now and ive still not had any confirmation of when im going to get paid, i wish i went with mazuma now because they offered a little less but ive used them in the past and they have been soooo much quicker. i emailed them today and they just said it takes 5 days to quality control check, i only sold this phone because i really needed the money and i found the response to my email to be blunt with no care about my situation.

June 19, 2013
Unprompted review
Topdollarmobile logo

Reply from Topdollarmobile

Dear Sophie

Payment has been made within 5 working days as promised on our website.

Regards
The TopDollarMobile Team

Rated 3 out of 5 stars

Good Price, slow to pay

They offered the best price for my old phone, and the reply paid envelope arrived the next day. However it took a week from them confirming receipt of my phone to the money being sent for payment.

June 17, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service! Fair and prompt payment!

Top dollar gave me a very good price for my iPhone 4 - they emailed me and kept me updated at each stage. From them receiving my phone it took only 3 days for me to receive payment even though there was a genuine query. I would definately recommend them if upgrading your phone as the price you get more than covers the price of a new handset.

June 1, 2013
Unprompted review
Rated 5 out of 5 stars

Fast payment, reliable buyer, great communication, No.1!

I had some bad experience before with some dodgy on-line buyers before.
They either delayed payments, or claimed phones damaged during shipment, or pretended not receiving the units at all. I had to send every unit by special delivery, and track every IMEI, which pushed my overall cost much higher.


But Topdolloarmobile are totally different compared to these bad eggs. In fact, they are by far the best buyer I've ever seen. Very smooth transaction.
Fast payment, reliable buyer, great communication, no dodgy biz at all, I would highly recommend it.

May 29, 2013
Unprompted review

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