Our Ski holiday to Andorra was flawless.From the Dublin airport check in rep Janet to meeting Rich in Andorra absolutely everything went as expected.This is our second year using Topflight and we look... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
We at Topflight are proud to be a fully Irish-owned company and a market leader in providing quality holidays both to summer destinations as well as having an award-winning ski programme. A fully licensed & bonded company and trusted by holidaymakers for over 40 years, you can book with confidence with Topflight.
Ireland
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy website to navigate everything went through very smoothly
Would use it again

Reply from Topflight
from the moment we stepped off the plane to when we got back on for home, Topflight resort team looked after us so well. Would highly recommend travelling with Topflight.

Reply from Topflight
Our guide Stefano was incredible, he definitely ensured the best possible holiday experience..

Reply from Topflight
We had a really good holiday from start to finish.
It was the perfect balance of excursions and free time.
Resort managers Linsdey, Wendy and Lorna looked after us all very well, getting us where we needed to be efficiently and pleasantly. They were quick to respond to questions via WhatsApp also.
Tour guides Cynthia and Fabbi were excellent and very entertaining, at all times they were working hard to ensure we all enjoyed ourselves , keeping everything on schedule and safe.

Reply from Topflight
Great holiday from start to finish. Resort managers were extremely knowledgable about the area and on hand day and night to help. The first day familiarity tour was a great idea and helped us get our bearings very quickly. Some of the tips on where to eat were very good. Excursions were excellent and very well organised with great guides. Felt like a company where its customers were placed first. Couldn’t fault any of it.

Reply from Topflight
Our holiday experience was top class, from the airport transfer to the fabulous hotel and staff. Our Topflight representative was excellent as were the tour guides and expert bus drivers. All in all a very memorable holiday.

Reply from Topflight
Topflight made our trip easy. We didn't have to worry about the transfer to our hotel. They furnished us with lots of advice about the locality and were available to contact for advise if needed. Their communication was excellent.

Reply from Topflight
The dislike would have to be the hotel it was a beautiful hotel friendly staff and very clean but unfortunately it was let down badly with the food and the idea of staying at a beautiful place and surrounding to be told you could not sit outside in the mornings for breakfast was ludicrous it was a real letdown for us. The best was our host Mario he went over and above he was a brilliant guide also the bus driver was great.

Reply from Topflight
Best holiday I think we have ever been on everything was perfect can’t wait for next year I don’t know how you can improve on it but you are the experts

Reply from Topflight
The support and security of having the resort managers on hand was really appreciated and helped make the holiday experience stress free.
The resort managers responded immediately to any questions via WhatsApp and were always friendly and efficient.

Reply from Topflight
Very good hotel in Mayrhofen, well located with good food.
Trips good, although lacking local guides at the venues.

Reply from Topflight
We were so well looked after from beginning to end. Simon met us at Munich and kept in touch all week - so knowledgable about the area. Max - our guide on the 3 day trips was excellent. So friendly and full of local knowledge. Overall a superb trip to Austria, would def book with Topflight again.

Reply from Topflight
Nice hotel but needs modernisation - no fridge in room and no air-con.
Trip to Grossglockner was mostly spent looking around a couple of museums .

Reply from Topflight
Everything from start to finish was fantastic well done Topflight and being an Irish company was very important to us we would not have booked with anyone else the team on the ground were amazing they really know their stuff thank you guys

Reply from Topflight
Everything was perfect from start to finish. I’d never booked with Topflight previously and will definitely use them again in the future, The 3 resort managers were very professional and helpful too.

Reply from Topflight
Wendy and everyone were so friendly and helpful.The accomodation was excellent with the most amazing views.Just a perfect and relaxing week.

Reply from Topflight
We had never been on an escorted holiday previously, but Topflight gave us an amazing break. We appreciated their rep being at the outbound airport, and being by our side the whole way from arrival in the holiday destination, during the seven days, and until we got through bag drop on our way back. We loved the itinerary - well paced, memorable, and varied, but with adequate downtime to "do our own thing" as we wanted. The hotel was fantastic too. The Topflight staff were great at all time - for us they delivered the holiday of a lifetime!!

Reply from Topflight
I recently returned from the Andrea Bocelli trip with Topflight and it was the trip of a lifetime ❤️. From start to finish the service was amazing . The Hotel Croce di Malta was wonderful, so comfortable and luxurious. Our tour guide Silvia Mariano was phenomenal, she couldn’t do enough for us. The care and attention she put into everything and the way she looked after us, nothing was too much trouble for her, Silvia thank you from the bottom of my heart for an unforgettable experience 🇮🇹
The tours and the people I met were fantastic, but the scenery and beauty of Tuscany really win my heart . I was dubious about going on an escorted tour but now I can’t wait to go on the next one… in fact I’m looking them up now for next year .
I would definitely recommend planning a tour with Topflight, from my experience, they are an amazing company to holiday with …. Thank you again ❤️🇮🇹💚

Reply from Topflight
The local guide Sylvia was exceptional. She was very knowledgeable about the areas that we visited and was able to impart it in a light and interesting way. She set the pace to suit the group and never rushed us along. She was fully involved in all aspects of our trip to ensure everyone had a great experience. The hotel we stayed in, in Montecatini Therme Hotel Sante Croce di Malta was also excellent. Staff, especially the housekeeping staff were so obliging. Food there was good, we had our two group dinners there, but we ate out a lot as it was very centrally located Pool area was small but was never too busy and towels were provided. Highly recommended

Reply from Topflight
This holiday was probably a once in a lifetime experience for most people. Whilst the week in Tuscany was up to the usual "Topflight" standard the highlight was without doubt the Bocelli concert on Saturday night. This was a magical night beyond being capable of a verbal description-it must be experienced even if one is not a Bocelli fan. As usual the elements controlled by Topflight were carried out with professionalism and efficiency and were beyond any criticism. Based on my wide experience of travel I with not hesitate in voting Topflight as number one tout operator in Ireland.

Reply from Topflight
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.