This place is a scam, do not order anything from this website. Not only did they mess me around with an order, it was 3 months late, the wrong size shoes sent. now i cannot sell them on ebay because... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After all those weeks waiting for the shoes my brother order they came today, they are not fake either , I am very pleased with my shoes and I am very appreciative of them .might order from there agai... See more
I ordered recently, delivery came after 2 days, very good quality, great prices, great choices of shoes on the website/app. I would recommend it if you want the latest shoes (Nike, Yeezy, Adidas...).... See more
The company sells quality products at very reasonable rates. They are quite reliable in terms of delivery and they deliver on time. There products are unique and outstanding. When it comes to foot we... See more
Company details
Contact info
Canning Town , E16 1FR, london , United Kingdom
- info@topken.co.uk
- www.topken.co.uk
3.8
Great
234 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Fast and reliable
March 13, 2023
Unprompted review
Reply from Topken
Hi Nifemi, Thank you for being our customer and leaving us a wonderful 5-star review. It has been an absolute pleasure to serve you.
The product was Top-Notch and the…
The product was Top-Notch and the delivery time was quite impressive, will definitely be patronising more often
February 17, 2023
Unprompted review
Reply from Topken
Thank you for this touching note, Kingdom, it gives us much pleasure to know that you have chosen to stay with us. Your kind words encourage us to continue doing our best to make sure our customers are totally satisfied with their orders. Thank you again.
Got my orders and they're lovely
Got my orders and they're lovely. Highly recommended.
March 13, 2023
Unprompted review
Reply from Topken
Hi Olaniyi, thank you for taking the time to leave us such a great feedback. We appreciate you recommending our brand in your comment.
Company had good customer service
Company had good customer service, answered my question excellently and made sure I was satisfied.
March 11, 2023
Unprompted review
Reply from Topken
Dear Dorcas, I am glad to hear that our team provided you with excellent service. I'll make sure they receive your feedback. I am sure it will make their day. Thank you.
Excellent service
Excellent service, always deliver on time. Great selection of trainers and great prices. Outstanding service.
March 13, 2023
Unprompted review
Reply from Topken
Dear Paul, it is not every day we receive feedback as detailed and thoughtful as yours. But trust us when we say that it doesn't go unnoticed. We sincerely thank you for thanking the time to share your thought with us.
Thank you Topken
Thank you Topken. I received my order so fast and fit.
March 10, 2023
Unprompted review
Reply from Topken
Taiwo, we are thrilled to see this feedback. Thank you for choosing Topken!
Reliable
Reliable
Thank you for speed delivery, one of the best store. I received my orders exact days they promised and well package.
I will recommend you to friends.
March 13, 2023
Unprompted review
Reply from Topken
Hello Losy, we’re glad to hear about your good experience with us, and we’re delighted that you’ve recommended our footwear. Thank you for making an effort to share your thoughts and experiences. We hope to see you again sometime soon!
Fast and reliable tested and trusted
Fast and reliable tested and trusted, quality stuffs I got.. prompt delivery thumbs up 💪
March 8, 2023
Unprompted review
Reply from Topken
Reviews like this help us strive to go extra mile for our customers! Thank you for this awesome feedback Gemini, We look forward to your next order with us.
Thank you
Thank you Topken for delivered my order. I’m happy with my order.
March 13, 2023
Unprompted review
Reply from Topken
It’s wonderful to hear we’re on the right track! Thank you for supporting our business through your patronage, and leaving a review Kenny! It’s so encouraging to hear back from happy clients!
amazing service
amazing service
ordered 2 days ago and they have shipped my order with royal mail next day delivery
amazing online store
keep it up
March 11, 2023
Unprompted review
Reply from Topken
Thank you, Amaan, for your 5-star review! We are glad to hear about your beautiful experience while patronising our online store. Thanks again and we hope to do more business with you.
Fast and reliable
Fast and reliable
The company is very reliable. I have been patronising them for a while and they never disappoint. I love all my shoes and the quality are top notch. They are highly recommended for anyone looking to shop for shoes.
March 2, 2023
Unprompted review
Reply from Topken
Dear Babygirl, feedback like yours is valuable to us. It helps us to continue to improve and provide the best possible products and services to customers like you. We appreciate you helping to spread the word about TOPKEN. Thank you.
Thank you for save my money with good quality shoe .
I was scared to buy from this store before and I took a risk to purchase. I got my order before the delivery time on their website and I’m very happy for the shoe quality. I will definitely buy more from them. Thanks topken
March 11, 2023
Unprompted review
Reply from Topken
Hi Precious! Just wanted to let you know how much your review means to us here at TOPKEN. We do all we can to provide our customers with the best products and services. We are also glad to hear that we were able to allay your fears regarding your purchase with us. Thanks again! We hope to make your next purchase just as positive.
WARNING!!! SCAM WEBSITE, DO NOT BUY FROM THEM
Guys, this Company is a Scam, Do not fall for the picture on their website as most of the items are fake, the contact email and the phone numbers on their website cannot be reachable as well. believe them at your own risk. i ordered for an item and it took ages before it get delivered, and even after i manage to contact them to return the item, they totally blank me off and stop responding to my messages. DO NOT BUY FROM THEIR WEBSITE. THEY ARE SCAMMERS
February 28, 2023
Unprompted review
Reply from Topken
Thank you for sharing your feedback, Jide. We're sorry to hear about your experience and we'd like to lend a helping hand. Please forward your claim and evidence(s) to our email at info@topken.co.uk to enable us to investigate this immediately.
Our records show that your order was shipped within the stipulated timeframe of our deliveries. We also want to assure you and our wonderful customers that we are dedicated to delivering great quality products and don't intend to return on that.
Thank you.
SCAM
bought shoes on the 3rd of this month, paid with klarna and the money was taken from my account and I received an email saying that they received my order but I received another email saying they are waiting for payment and I haven't any information about my order
February 3, 2023
Unprompted review
Reply from Topken
Hello Izy, we are sorry to hear about this but to help us to investigate your claim properly, kindly reach out to our customer support via our official mail at info@topken.co.uk with details of this claim and we will try to get this resolved as soon as possible. Thank you.
DO NOT ORDER THEY ARE A SCAM
I have ordered trainers 3 weeks ago, according to their website it should take them 5 days to process your order, every time I have reached out for a tracking number I am told that it has been logged and they will get back to me but nobody ever does! No item received and very very poor customer service! DO NOT BUY FROM THEM
January 29, 2023
Unprompted review
Reply from Topken
Thank you for your feedback Kesser. We are sorry to hear about your experience and that we were unable to meet up with your expectations while shopping at our store. We would like you to know that it wasn't intentional as we strive to ensure quality customer satisfaction.
As regards your order, please email us at info@topken.co.uk and we will do everything to ensure this issue is resolved as quickly as possible.
Thank you.
Good and trustworthy seller
Great and fast communication. Fast delivery. Item was as described and good price. Trustworthy seller, would buy from again.
January 25, 2023
Unprompted review
Reply from Topken
Dear Will, feedback like yours is valuable to us. It helps us continue to improve and provide the best possible services to customers like you. Thank you and we hope that you return soon.
It’s really good but can be better
They deserve 5 stars but I’m giving an hones because of the products and service, but I’m giving a honest 4 star because only if they had much faster delivery than usual it would be the best shoes website hands down.
January 20, 2023
Unprompted review
Reply from Topken
Hi Salman! You've left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We are grateful that we had the opportunity to serve you.
It was very amazing I love the shoes…
It was very amazing I love the shoes are very good price and amazing delivery
January 1, 2023
Unprompted review
Reply from Topken
Thank you for your kind words, Caleb. We’re grateful for your feedback. It gladdens our hearts to know that you were pleased with your purchase. We look forward to the next time we’re able to serve you again. Have a wonderful day!
I ordered trainers in November for my…
I ordered trainers in November for my grandson for his Christmas present. Still not received! I’ve emailed twice and received one reply to say they were very busy! Second email has been ignored.I cannot afford to lose £80!
December 31, 2022
Unprompted review
Reply from Topken
Dear Lesley, thanks for reaching out to us. We at Topken always strive to give our customers the best possible experience. Your feedback is valuable to us. Please contact us on our business’ email on ''info@topken.co.uk'' so we can resolve the issues that you raise. Thank you.
I have not been paid to write this…
I have not been paid to write this review i do not know anyone personally. I bought a pair of trainers for daughter for xmas and they arrived quickly and my daughter loves them! I will be buying another pair for my son, thank you 😊
December 28, 2022
Unprompted review
Reply from Topken
Dear Emma,
We’re so happy to hear you had a great experience at our store. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.