This place is a scam, do not order anything from this website. Not only did they mess me around with an order, it was 3 months late, the wrong size shoes sent. now i cannot sell them on ebay because... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After all those weeks waiting for the shoes my brother order they came today, they are not fake either , I am very pleased with my shoes and I am very appreciative of them .might order from there agai... See more
I ordered recently, delivery came after 2 days, very good quality, great prices, great choices of shoes on the website/app. I would recommend it if you want the latest shoes (Nike, Yeezy, Adidas...).... See more
The company sells quality products at very reasonable rates. They are quite reliable in terms of delivery and they deliver on time. There products are unique and outstanding. When it comes to foot we... See more
Company details
Contact info
Canning Town , E16 1FR, london , United Kingdom
- info@topken.co.uk
- www.topken.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Bad delivery, Bad product
Trash company, bought 6 months ago anf just got it yesterday, the Jordan 4s i bought are fake and i don’t appreciate how this company did not give me a refund for when i asked. At least i got my shoes thats why they are getting a star

Reply from Topken
I ordered a package 7th September and…
I ordered a package 7th September and haven’t received anything. I have meshed them on Instagram a few times each time they have come back with a reasonable response however when I sent them a screenshot of my package still saying awaiting payment and asked for my money back I got ignored. They opened my message and left me in seen noapology no nothing. Absolutely ridiculous.

Reply from Topken
Would leave 0 if it was possible
Would leave 0 if it was possible. Keeping it simple but avoid. They don’t send you your item and they don’t refund you - despite using Klarna. They have been a nightmare. Dispute ongoing and it’s been 6 months. Save your money and avoid at allll cost.

Reply from Topken
TopKen is a non legitimate website. Any 5 star reviews are fake and written by people paid by the company
Scam company. Reported to trading standards and ombudsman, hope you guys get a big dirty fine and enjoy getting shut down. If you wanna get ripped off then be my guest. I was refunded by my bank 😊

Reply from Topken
my shoes took 6 weeks to arrive that…
my shoes took 6 weeks to arrive that was a bit disappointing but i am extremely happy with my shoes thank u

Reply from Topken
Exceptional shopping site
Exceptional shopping site. I had an amazing experience shopping at Topken.

Reply from Topken
Ordered with yourselves 2 months ago…
Ordered with yourselves 2 months ago still no delivery absolute SCAM !! Failing to respond to me when questioning about my order stilll yet to receive anything I would not suggest ordering from this site to anyone !!

Reply from Topken
Perfect shopping
Honestly, I have never had a better shopping experience. Thank you Topken.

Reply from Topken
Trainers took 6 weeks to arrive and now…
Trainers took 6 weeks to arrive and now the wrong trainers have been delivered! Have emailed and messaged on numerous occasions and they have NOT replied!
DO NOT USE THIS COMPANY!!!!!!!!!!

Reply from Topken
Can you kindly restock on AirMax 270
Can you kindly restock on AirMax 270? My son loved the one we got recently and we need another one, thank you.

Reply from Topken
I would not even give 1 star but I…
I would not even give 1 star but I don’t have a choice, Following on from previous review, topken have taken MY MONEY and not gave me the goods. So they are £75 up and I’m £75 poorer, I don’t understand how they get away with it!! SCAM.
Just to clarify you sent the WRONG item after 3 months, and will not take it back, no confusion just incompetent staff!!!

Reply from Topken
Great website and good quality and fast…
Great website and good quality and fast delivery

Reply from Topken
Ordered trainers on 4th August trainers…
Ordered trainers on 4th August trainers finally turned up on 17th September and wrong shoes turned up I am so disgusted with this company please read reviews before considering using this terrible lying useless company please give topken a big swerve

Reply from Topken
NOT RECEIVED ORDER NUMBER 4304
Hello Topken! I haven't received my order? My Order Number is 4304 and I've been waiting a long amount of time than expected for my shoes? Please can you provide me with the tracking number and send the shoes asap! Thank you! I Have emailed you on email with order number 4304!
Thanks!

Reply from Topken
order number 4059 scammer
order number 4059
I ordered a pairs of trainer for my son's birthday 6 weeks ago still I didn't receive my order I tried to contact them they sad carrier problem trying to email many times always said next week I paid by Laybuy I will report to the police scammer don't waist your money

Reply from Topken
Take so long and bad quality
Well this doesn't deserve a star at all. Finally got my order a month later ordered 10 July and received my post on 9 August I been told they are very busy and experiencing alot of order and they couldn't process my order until 4th week later. I kept messaging them asking about my order and was told they waiting my order to be on a awaiting fulfillment list because they haven't received my payment. They used a Laybuy payment and they won't process the until laybuy transfer the money to TOPKEN.
Opened up 2 box of Jordan 4. Bad quality, i can see where the clue, stitches and outline is. Inside shoe tongue are dead solid hard. Feel look Iike FAKE and definitely a bad copy. That why they only roughly £90 each because its FAKE.
Definitely not recommend to anyone.

Reply from Topken
When Will My Order Arrive?
I have place order for a pair of trainers and paid via klarna but Im awaiting for arrival of the trainers since the 3rd of july Order #3958. First instalment have been deducted but my order status says awaiting payment This is not impressive at all.
Finally received my order 29th of july. Honestly, I do not know why it had to take forever before I received it. I just hope it was not because of the first paragraph review that I put here initially that prompted it. Nevertheless, everything seems to be fine now and the order was pretty much nice.

Reply from Topken
Absolute fraudsters.
Haven’t received my order after waiting way longer than the delivery date.
What a scammer sort this out asap Topken or else I will sue your company for fraud.
Order number: #3947

Reply from Topken
Order on the 13th May still not arrived.
I ordered 2 pairs of trainers on the 13th May for my brothers birthday, I have still not received my order, I feel like I'm being ripped of by token as thay never responded to my emails?, I still need my order please where is it please token order number 076m62zf1 and reference is 3782, that got back to me only to swy this wasn't an order number from Topken lol 🤔 😅 very strange because this is the correct numbers plus I no it is because I have no other orders at all outstanding from anywhere, I now no I've been ripped off, stay away from Topken thrre a con ripp off company steer well clear of Topken bunch of fraudsters...
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.



