Topps tiles have been top class with customer service. I recently purchased a number of tiles for my new kitchen . After our kitchen was completed we some how ended up with 6 packs unused so obviously... See more
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Topps Tiles is the UK's largest tile specialist. Since 1963 we’ve sold only the very best quality on-trend products sourced from around the world. Be inspired by innovative tile design.
Grove Park, Thorpe Way, LE19 1SU, Leicester, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 54% of negative reviews
Typically replies within 2 weeks
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A huge thank you to Stuart and the team at Topps Tiles Dartford for their incredible help and guidance in selecting the perfect Porcelanosa tiles for our new home.
From the outset, the team was professional, knowledgeable, and genuinely committed to helping us make the right choices. Their expertise and recommendations led us to some stunning, high-quality tiles that have truly transformed our home and given it a beautiful finish.
What impressed us most was their willingness to help whenever we needed advice. Nothing was too much trouble, and they took the time to understand our requirements and provide options that perfectly suited our vision.
The friendly and welcoming atmosphere created by Stuart and his team made the entire experience enjoyable and stress-free. Their customer service was exceptional, and their product knowledge was second to none.
I would highly recommend Topps Tiles Dartford to anyone looking for quality tiles and outstanding service for their home improvement project. Thank you again for helping us create a beautiful home

Reply from Topps Tiles
Great service. Very efficient and helpful. Martlesham store near Ipswich

Reply from Topps Tiles
Brilliant service, the guy was amazing!! Great product knowledge, made us feel valued and was so very efficient and professional!

Reply from Topps Tiles
Chris the manager of the Oxford store went above and beyond to help me choose the right tile the right tile adhesive and the quantity of tiles I would need for the area that I need to tile absolutely first rate service and couldn’t fault a single thing

Reply from Topps Tiles
I was very impressed by the customer service at 3 different stores - I needed some tiles, but they weren't stocked at my local branch in Macclesfield, so I called the cheadle branch. They didn't have enough, but went out of their way to source some for me, at the Sale branch. I spoke to Sale and they reserved them for me, remembered me when I collected them, and carried them to my car for me.
Back at home, we realised that the trader discount had not been applied, so I went to the Macclesfield branch, to ask if they could help. Dan served me and initially said that he didn't think he could help, as the stock was not from their branch, but to give him a few minutes to have a think. He came up with a solution and contacted the Sale branch to remedy the situation.
I have dealt with a lot of companies who wouldn't have taken the extra steps that the staff from Topps Tiles did, so I thought that it was worthy of a positive review.

Reply from Topps Tiles
I can't recommend Mohammed at Topps Tiles Watford highly enough. His workmanship, product knowledge, and genuine commitment to helping customers are second to none.
From the moment I walked in, Mohammed went above and beyond, offering practical suggestions, creative ideas, and honest advice to help me make the best choices for my project. At no point did I feel pressured—he simply wanted to ensure I ended up with the right products and the best possible result.
With Topps Tiles already boasting an impressive 4.9 out of 5-star rating, Mohammed undoubtedly takes that to a full 5 stars. He's a real credit to the store and a major Topps Tiles influencer through the outstanding service he provides every day.
I'm absolutely delighted with my experience and couldn't be happier. Thank you, Mohammed, for your professionalism, patience, and exceptional customer service!

Reply from Topps Tiles
First Class service by the team at Topps Cannock! Fantastic range of products and experienced staff that give tailored advice.

Reply from Topps Tiles
Gary and his team are first class, helpful and patient... old fashioned great service.

Reply from Topps Tiles
First class service on the 4 visits made, great help from all the staff we dealt with, especially the person with the beard based at Edinburgh Newcraighall.

Reply from Topps Tiles
Went to Topp Tiles in Stamford with some basic questions about a job I'm doing. Simon was so helpful, gave great advice and even managed a little discount on some grout. Highly recommended.

Reply from Topps Tiles
Absolute disgrace of a deputy manager representing this company.
Rude and very unkempt

Reply from Topps Tiles
Overall experience at the West Bromwhich store was excellent. Greeted when entering by a friendly face and left to look arround. But when needed no matter how many times there was always someone there to assist. Guided us from beginning to end of all the products we did and not need with excellent knowledge and understanding. But what stood out was the effort made to fetch and match tiles arround the store to help with our decision. Would definitely recommend shopping there.

Reply from Topps Tiles
Very polite and very helpful. Gave much needed advice.

Reply from Topps Tiles
Topps Tiles, Plough Lane, Wimbledon...exceptional service. Very helpful, attentive and knowledgeable. Nothing was too much trouble - thank you Jacob!
I will definitely be back and very happy to recommend...

Reply from Topps Tiles
Dj and Ella were fantastic. Very helpful
Thank you

Reply from Topps Tiles
Visited Martlesham Heath store and got fabulous service from everyone there. Starting with Ryan, who understood what I was wanting to do and guided my choices patiently. I placed my order and was assisted by Dom and Rebecca and finally by Dean. Helpful, friendly and always offering to bring heavy items to my car, which in the current heat is very much appreciated. Excellent team, fab service, highly recommend!

Reply from Topps Tiles
Ellis was just fantastic, great product knowledge, patient, followed through just as he promised. This experience is rare these days and I will have no hesitation using Topps at Marton again,

Reply from Topps Tiles
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