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1.8

Poor

TrustScore 2 out of 5

14 reviews

5-star
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1-star

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Rated 1 out of 5 stars

I have purchased from torocart some…

I have purchased from torocart some item and paid since 28th April till now no email no tracking no very ridicules I am going to cancel the payment by tomorrow through my bank if I didn’t get any reply within 24 hours
Vinod

June 21, 2021
Unprompted review
Rated 1 out of 5 stars

I bought an earphone

I bought an earphone, and when I finished, I definitely clicked NO, THANKs, for their offers, but somehow I still bought them. That's really awful... But weeks passed and they initiated the transportation process. The luck thing is, the express they used is the fastest one in China :)

July 29, 2020
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Stay away!!!!! Ordered on April 12, 2020 and it now June 21, 2020, nothing received, no response to several emails and a useless tracking system that is no help whatsoever. I feel I’ve absolutely been scammed.

June 22, 2020
Unprompted review
Rated 1 out of 5 stars

Finally received/not what I ordered/BAIT & SWITCH!

After two months finally received my order. Not the item I ordered but a cheap almost useless copy of a face mask . Doesn't fit as well as the one I got from DrStayclean. Gave it a wash and fibers started to fall off. Zero stars if I could. DO NOT ORDER FROM TOROCART!

May 19, 2020
Unprompted review
Rated 1 out of 5 stars

Avoid - total scam Company taking advantage of Coronvirus

Update 25/04/20 - 1Star
Finally arrived but nothing like as advertised. Very cheap material which won’t last 5 mins. Company currently refusing to collect and refund
**
Update 09/04/20 - 2 Star
Had email apologising for delay but state my order is on the way although tracking ref suggests not. Will wait and see if it arrives
**
Company taking advantage of people’s fear of Coronavirus. Advert on Facebook tempted me to order an overpriced mask from them and further paid extra for priority shipping. Orders on 29th March and still no sign. Email querying where my order is remains unanswered. Please don’t order from this company as they may be fraudulent company. I’m hoping I’m wrong and maybe others may be able to provide positive reviews.

April 8, 2020
Unprompted review
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