Total Home NI Reviews 

110
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Had my front door and windows replaced. Although it took a bit longer than I anticipated, it was worth it! Easy and quick installation, all of the team I was in contact with were polite and professi... See more

Company replied

Rated 5 out of 5 stars

From start to finish Total Homes were fantastic. Great communication and an array of choice to suit all budgets. I paid a little bit more for a green cottage colour front door and its beautiful. Extre... See more

Company replied

Rated 5 out of 5 stars

We have just had are windows and front door replaced the work was excellent from start to finish work men were very helpful and cleaned up after themselves would rack amend them highly.

Company replied

Rated 5 out of 5 stars

Absolutely delighted with my full house transformation, 2 beautiful pvc doors front and back and 13 windows in total. The fitting team were FANTASTIC, and even with a few surprises behind the walls al... See more

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Company details

  1. PVC Windows Supplier
  2. also in
  3. Aluminum Frames Supplier
  4. Conservatory Specialist
  5. Door Supplier
  6. Double Glazing Installer

About Total Home NI

Written by the company

Who we are

We are window, door, garden room and conservatory fabricators and installers. Based in Belfast, we serve customers throughout Antrim, Ballymena, Belfast, Lisburn, Bangor, Portadown and Newry, Northern Ireland as well as the Republic of Ireland.

Visit our website

Home Improvements you can trust

We are accredited by an array of authorities. This includes GGF, BBA, SafeCert, BSI and more. With such a wealth of accreditations, we can ensure the very best quality for our homeowners.

Manufacturing Excellence

Total Home Improvements are in complete control of our fabrication process. Based in Belfast, we have a 20,000sq ft factory that houses all of our manufacturing capabilities. Selecting only the very best materials and using state of the art processes, we provide our customers with the very best. Being part of the UCS Design group, we have access to the very highest quality suppliers.

Amazing Brands

At Total Home NI we use the best brands available for your new home improvements. Whether you’re looking for aluminium windows, uPVC French doors, composite doors or aluminium bifold doors, we have the quality products you need.

Deceuninck - Spectus - Apeer - Palladio -Ultraframe - Guardian - Aluco - Stellar - Sapa - FreeFoam Book a Free quote

Customer Service is our Specialty

We’ll give you the expert support and advice you need throughout the entire process. From the start of the design process through to fabrication and installation, we’ll provide the support you need. We'll even be there once the project is complete with a comprehensive aftercare service.

Contact Us


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

110 reviews

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4.7

All reviews

(110)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Composite Front Door

I recently had my front door replaced by TotalHome Belfast, excellent service from designing to fitting. The staff were friendly and helpful, working around my schedule. The installation team were efficient, fast and pleasant. And my door looks amazing! Thank you!

March 20, 2023
Total Home NI logo

Reply from Total Home NI

Thank you for the review Marie! We're glad you were happy with everything

Rated 5 out of 5 stars

Brilliant work

Hi, Got some doors and windows installed with total home ni. Everything from ordering to the instalation went nice and smooth. I was a bit worried about the freshly renovated bathroom but the guys are no doubt very professional and highly qualified in this matter. I was chuffed when arriving home and discovered that everything was installed perfectly,and all rubbish cleared. Afterwards we've asked Marcin to order us a clear glass at the front door instead of obscure and to fix two issues ( fine tuning really at the front door) and he could not be more helpful. They've sorted all my issues without changing me a penny extra.
Everything looks nice and high end quality and I highly recommend this company for they're brilliant. Will see how the windows and doors are behaving in time and I'll come back with a review about endurance and reliability of these. At the moment all 100%. If more companies would work like these boys,life would be much easier.

March 21, 2023
Unprompted review
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Reply from Total Home NI

Thank you for the review Levi!

Rated 5 out of 5 stars

Great price,great company.

Very very competitive price for windows doors and windowsills. Great knowledgeable,experienced employees from office to installers. Everybody I came across was very helpful.
The installers Jim and son, brilliant workers with professional job, the 2 guys who done window sills also great work.
Overall I would highly recommend this company, only one very small negative, between time ordering and installing, I had to chase up dates, though they said they sent to wrong email.
Would I use this company again absolutely.

February 23, 2023
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Reply from Total Home NI

What a lovely review Carolyn! Thanks so much

Rated 5 out of 5 stars

Great service !

Very professional service from start to finish. Survey /quotation was quick and the installation was efficient. We had new windows and a composite door fitted in two days. I would highly recommend Total Homes NI. They offer a professional service of high quality products at very competitive price. Janet McC

December 13, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service and communication…

Excellent service and communication from design start of my new front door which finalised every detail to a very smooth installation on the day. As a construction professional myself I would have no hesitation recommending Total Home NI

March 7, 2023
Rated 5 out of 5 stars

I visited showroom and was allowed…

I visited showroom and was allowed around on my own with no one standing or hovering over me. Any assistance I required was given promptly and effectively. I subsequently made my decision and received a contract. Doors were fitted as required and workmen were clean tidy and efficient. Representative contacted me after installation to check that all was good. Very efficient company that I would recommend and use again.

March 7, 2023
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Reply from Total Home NI

Thanks for the review Bob! We really appreciate it. We're glad everything went smoothly and you were happy with the work

Rated 5 out of 5 stars

So pleased!!!

So pleased with our new garden room. Richard was so helpful from start to finish. The installation was very quick and professional.

February 9, 2023
Unprompted review
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Reply from Total Home NI

Thank you for the kind review! We're glad you're happy with everything

Rated 4 out of 5 stars

Guys did good job installing door

Guys did good job installing door. Had issue nit with their work or door & took a while to get sorted which it is & pleased with results. Would definitely recommend their work.

October 25, 2022
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Reply from Total Home NI

Thanks for the review, we really appreciate it :)

Rated 5 out of 5 stars

I phoned for a quotation for a new…

I phoned for a quotation for a new front door on 6th Nov. Ryan called me the next day and arranged to call to see me. He arrived promptly for his appointment which was a good start and explained the brochure thoroughly and I chose a door. He then sent me a quotation detailing the door and price which had the advertised discount included and advised me that it would be installed probably late January. I accepted the quotation and that set the well oiled heels into motion. I was able to agree the contract for payment on line which was very handy, a chap came out to measure my door in December and I had an SMS offering me a date of 30th January for installation. Two very competent young me came on time and my beautiful new door was installed with a minimum of disruption in less than 3 hours. They brushed up the hall, took the old door away and left a very happy customer.

January 30, 2023
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Reply from Total Home NI

Thanks so much for this review Eileen! Big smile on everyone's faces after reading it

Rated 5 out of 5 stars

The product is great

The product is great, the installation team were fantastic and the sales staff were friendly and helpful .

September 30, 2022
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Reply from Total Home NI

We're glad you're happy with everything Adele! Thank you for the review

Rated 4 out of 5 stars

Excellent fitter neat and precise

Excellent fitter neat and precise
Unfortunately the person who measured got it wrong 3 times which led to a delay

December 7, 2022
Total Home NI logo

Reply from Total Home NI

Thank you for the review! We'll take this feedback onboard, we always want to try to improve

Rated 5 out of 5 stars

After sales service.

I would just like to thank Marcin and Richard who came to inspect my composite door yesterday. They had visited the previous day after 6.30pm in their own time to check out why there was a draft around the bottom of the door. Within 90 seconds of inspecting the door they had identified the problem. Some adjustments were made to door immediately and the following day they returned again after 6pm to fill a gap at the bottom of the frame with sealant, as well as fitting a threshold bar.
It's refreshing to find tradesmen who are friendly and proficient at their jobs.
They are a credit to their company.
There had obviously been some oversights when the door was originally fitted, but the after sales service was second to none.

A very satisfied customer.

Andrew
Newtownabbey

January 25, 2023
Unprompted review
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Reply from Total Home NI

Thanks for the great review Andrew! We're glad we got the problem resolved quickly for you :)

Rated 5 out of 5 stars

Crital styled doors

Hi
I had 3 sets of beautiful exterior crital styled doors in black fitted to my property. They look amazing and I am extremely pleased withTHNI professionalism and quality of work .

July 31, 2022
Unprompted review
Total Home NI logo

Reply from Total Home NI

Thank you for the review Paul! Aluco doors look amazing and I'm sure you have got lots of compliments :)

Rated 5 out of 5 stars

Composite doors

From the word go this company were excellent to deal with. I had contacted several companies regarding a new back door and Total Home NI were the first company to reply and within 24 hours of receiving my query. They were so helpful and it was very easy to pick exactly what I wanted. They were so good that we ended up ordering a new front door at the same time! Updates were excellent throughout the manufacturing process and fitting on the day was first class. No mess left to clean up and a very friendly and helpful fitter. Could not recommend this company highly enough!

August 18, 2022
Unprompted review
Total Home NI logo

Reply from Total Home NI

We really appreciate your review Beverly! Thanks so much

Rated 5 out of 5 stars

Very Pleased

I recently had a pvc front door fitted and two back windows. I am very pleased with the overall experience. The salesman was helpful and talked me through all my options, installation was great, the fitters were exceptional very good at their job. Left a great tidy job.

May 5, 2022
Unprompted review
Rated 2 out of 5 stars

Items agreed not binding on the company…

Following a visit from their representative, we had received a quote for a new door and windows that was acceptable. There were a number of factors, including some arising out of other reviews, that we had received orally and confirmed in writing (by email). However, when we received the detailed order documents with their terms and conditions, these contained a clause that meant that anything that was agreed orally or in writing were not binding unless they were confirmed by a director of the company, meaning that anything agreed by the representative was not to be relied on as binding on the company. Despite attempts to get the required confirmation we were unable to obtain this so we placed the order with an alternative supplier rather than take the risk with a company that was not prepared to commit to agreements made by their representative.

September 18, 2021
Unprompted review

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