Good morning, I m really happy to say with the total job service agency specially Sofia & Jodie , they are really helpful, kind, humble & patient person, I also believe that Sofia & Jodie understa... See more
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I spoke with Nisharn twice on seperate occasions, the first visit was extremely smooth & very informative without being pushy which was really refreshing. The second time, we were asking more... See more
Company replied
I called with a couple of queries and intending to get more information on something relating to a family members job search. Aimen Asif picked up and she immediately was so much more helpful than all... See more
Company replied
Real person not AI and also very pleasant man and helpful glad that you do not have recorded wait message about abuse to staff as most people find this a little off putting. Great service and helpfuln... See more
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Company details
- Recruitment Service
- Advertising Agency
- Applicant Tracking System
- Career Guidance Service
- Employment Agency
- Employment Search Service
Written by the company
As a global business with a local heart, we’re proud to be part of The Stepstone Group. This makes us one of the world’s leading hiring platforms, with a presence in over 30 countries. Whether you want to attract and recruit brilliant people or find your perfect role, we’re here with precise and powerful solutions. Our careers advice helps you build your CV, write your cover letter and prepare for interviews, while our game-changing tech takes your profile and matches you to the right kind of role, sending you recommendations and instant alerts. All you need to do is click "apply". Whatever it is you’re looking for, you can find it on Totaljobs
Contact info
Blue Fin, 110 Southwark Street, Southwark, SE1 0TA, London, United Kingdom
- 03330145111
- customerservices@totaljobs.com
- www.totaljobs.com
4.8
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Kirsty Young - Excellent Service
Kirsty was very responsive and prompt with providing support to my queyr.
July 27, 2026
Reply from Totaljobs
Hi Dan,
Thank you for your feedback. We're pleased to hear that Kirsty was very responsive and prompt in providing support with your query. We'll be sure to pass on your kind words to her.
We appreciate you taking the time to share your experience.
Kind regards,
Mohammad
I received great service from them
I received great service from them, sofia and jodie were super cooperative, really liked it overall.
July 24, 2026
Unprompted review
Reply from Totaljobs
Hi Alice,
Thank you for your wonderful feedback. We're delighted to hear that you received great service and that Sofia and Jodie were super cooperative. We'll be sure to pass on your kind words to them both.
We're pleased you really liked your overall experience with us.
We appreciate you taking the time to share this.
Kind regards,
Mohammad
Judy was very helpful and answered all…
Judy was very helpful and answered all my questions. She made me feel at ease and did not hesitate to offer more support if I need it.
July 23, 2026
Reply from Totaljobs
Hi Peter,
Thank you for your wonderful feedback. We're delighted to hear that Jodie was very helpful, answered all your questions, and made you feel at ease. It's fantastic to know that she offered additional support if you need it. We'll be sure to pass on your kind words to her.
We appreciate you taking the time to share your experience.
Kind regards,
Mohammad
Very helpful and informative.
July 23, 2026
Reply from Totaljobs
Hi Colin,
Thank you for your feedback. We're pleased to hear that our service was very helpful and informative.
We appreciate you taking the time to share your experience.
Kind regards,
Mohammad
Just had a conversation with Jodie…
Just had a conversation with Jodie regarding changes required for our add, she was professional and very helpful.
July 23, 2026
Reply from Totaljobs
Hi Andrew,
Thank you for your feedback. We're pleased to hear that Jodie was professional and very helpful with the changes required for your advert. We'll be sure to pass on your kind words to her.
We appreciate you taking the time to share your experience.
Kind regards,
Mohammad
I have applied so many times
I have applied so many times, but I never had any
call back from any of the companies that I applied.
Is this total job page just fake? How can you prove it? It looks like that page collects curriculum vitae only .
July 22, 2026
Unprompted review
Reply from Totaljobs
Hi Besiana,
Thank you for your feedback. We're sorry to hear you haven't received responses from the companies you've applied to - we understand how disappointing that can be.
We want to clarify that Totaljobs is a legitimate job advertising platform, not a fake site. We don't collect CVs for any purpose other than connecting job seekers with genuine employers. We advertise vacancies on behalf of real companies who are actively recruiting. However, it's important to understand that we don't offer jobs directly - we're the platform that advertises them, and the hiring decisions are made by the individual employers.
When applications don't receive responses, this is typically because the employer has received many applications and is only contacting candidates whose experience and qualifications closely match their specific criteria. Some common reasons include the CV not highlighting relevant experience that matches the job requirements, skills or qualifications that don't align with what the employer is seeking, high competition for the role with many applicants, or the employer's specific criteria being very precise.
We'd like to help you improve your application success rate. Please contact us at customerservices@totaljobs.com or call us on 0333 014 5111, and we can review your CV, discuss the types of roles you're applying for, and provide guidance on how to better match your applications to employer requirements.
We're here to help you succeed in your job search.
Kind regards,
Mohammad
Kirsty was very helpful and attentive-…
Kirsty was very helpful and attentive- sorted out the problem straight away!
July 22, 2026
Reply from Totaljobs
Hi Laureen,
Thank you for your feedback. We're delighted to hear that Kirsty was very helpful and attentive, and sorted out your problem straight away. We'll be sure to pass on your kind words to her.
We appreciate you taking the time to share your experience.
Kind regards,
Mohammad
Access
I sent an email to query my agent access and agent contacted me straight away with names of superusers in order to grant me this.
July 22, 2026
Reply from Totaljobs
Hi,
Thank you for your feedback. We're pleased to hear that our agent contacted you straight away after your email and provided you with the names of superusers to grant you the access you needed.
We appreciate you taking the time to share your experience.
Kind regards,
Mohammad
Agent explained everything very clearly…
Agent explained everything very clearly and fully. Answered questions well.
July 22, 2026
Reply from Totaljobs
Hi Imran,
Thank you for your feedback. We're pleased to hear that our agent explained everything very clearly and fully, and answered your questions well.
We appreciate you taking the time to share your experience.
Kind regards,
Mohammad
Good Explanation and clarification…
Good Explanation and clarification co.’s Working under and registered with total Jobs and process of recruitment and to apply.
Thanks.
July 21, 2026
Reply from Totaljobs
Hi Nimish,
Thank you for your feedback. We're pleased to hear that we provided good explanation and clarification about the companies working with and registered on Totaljobs, as well as the recruitment process and how to apply.
We appreciate you taking the time to share your experience.
Kind regards,
Mohammad
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I had a great experience with Totaljobs. I spoke with Aimen, who was professional, friendly, and incredibly helpful throughout the process. They took the time to understand my concerns and resolved all of my issues quickly and efficiently.
Excellent customer service from start to finish. Thank you, Aimen, for making everything so straightforward!
July 21, 2026
Reply from Totaljobs
Hi Lucy,
Thank you for your wonderful feedback. We're thrilled to hear that you had a great experience with us and that Aimen was professional, friendly, and incredibly helpful throughout. It's fantastic to know that she took the time to understand your concerns and resolved all your issues quickly and efficiently.
We're delighted you received excellent customer service from start to finish. We'll be sure to pass on your thanks and kind words to her.
We appreciate you taking the time to share your experience.
Kind regards,
Mohammad
More Ads Please!!
Called in to get details on how I can buy more ads, Adam was polite, helpful and humorous.
July 21, 2026
Unprompted review
Reply from Totaljobs
Hi Adam,
Thank you for your feedback. We're pleased to hear that Adam was polite, helpful, and humorous when you called about purchasing more ads. We'll be sure to pass on your kind words to him.
We appreciate you taking the time to share your experience.
Kind regards,
Mohammad
Quick, easy and helpful
Quick, easy and helpful
Needed a change to login, couldn't see in any of the FAQ's, phoned had a good chat and sorted in minuets. Great customer services
July 21, 2026
Reply from Totaljobs
Hi Simon,
Thank you for your wonderful feedback. We're delighted to hear that we provided quick, easy, and helpful service. It's great to know that even though you couldn't find the answer in the FAQs, we were able to have a good chat and sort out your login change in minutes. We're pleased you received great customer service.
We appreciate you taking the time to share your experience.
Kind regards,
Mohammad
Reply from Totaljobs
Hi Jason,
Thank you for your feedback. We're pleased to hear that Darren provided great help and sorted you out within seconds. We'll be sure to pass on your kind words to him.
We appreciate you taking the time to share your experience.
Kind regards,
Mohammad
Amazing help from Darren
Amazing help from Darren, gave me the details I need super fast.
July 20, 2026
Reply from Totaljobs
Hi Sohail,
Thank you for your feedback. We're delighted to hear that Darren provided amazing help and gave you the details you needed super fast. We'll be sure to pass on your kind words to him.
We appreciate you taking the time to share your experience.
Kind regards,
Mohammad
The customer service is excellent
The customer service is excellent. Total Jobs are only ever a quick phone call away to quickly resolve any questions/queries and their customer success function is particularly advanced & ensures I get the best use out the product
July 17, 2026
Unprompted review
Reply from Totaljobs
Hi Tom,
Thank you for your wonderful feedback. We're thrilled to hear that you find our customer service excellent and that we're always just a quick phone call away to resolve your questions and queries. It's particularly great to know that our customer success function is helping you get the best use out of the product.
We appreciate you taking the time to share your experience.
Kind regards,
Mohammad
Super efficient!
July 17, 2026
Reply from Totaljobs
Hi Claire,
Thank you for your feedback. We're delighted to hear we were super efficient!
We appreciate you taking the time to share your experience.
Kind regards,
Mohammad
Reply from Totaljobs
Hi Leslie,
Thank you for your feedback. We're pleased to hear that Adam really helped you today. We'll be sure to pass on your kind words to him - great guy indeed!
We appreciate you taking the time to share your experience.
Kind regards,
Mohammad
Reply from Totaljobs
Hi Clementina,
Thank you for your feedback. We're pleased to hear you've had a great experience with us. We hope you find the right opportunity soon and wish you the best of luck with your job search.
We appreciate you taking the time to share this.
Kind regards,
Mohammad
Patient, kind and genuinely helpful
I called at around 9:17 this morning to follow up on an application I had submitted 21 days earlier. Unfortunately, my Three connection was very poor, and the line kept breaking up, making it difficult for the adviser to hear me. I had to raise my voice slightly just to get my words across.
Despite the difficult connection, the adviser remained warm, patient and professional throughout. She gave me the time I needed and made me feel completely comfortable throughout the call. She listened carefully, stayed calm and did her best to help me.
I really appreciated her kindness and understanding. She made a frustrating situation feel much easier and left me with a very positive impression of the customer service.
Thank you, J!!
July 17, 2026
Unprompted review
Reply from Totaljobs
Hi Omolola,
Thank you for your wonderful and detailed feedback. We're so pleased to hear that despite the challenging phone connection, Jodie remained warm, patient, and professional throughout your call. It's fantastic to know that she gave you the time you needed, made you feel completely comfortable, listened carefully, and stayed calm while doing her best to help you.
We really appreciate you recognizing her kindness and understanding in what was a frustrating situation. We'll be sure to pass on your thanks and kind words to her.
Thank you for taking the time to share your experience, and we wish you the best of luck with your application.
Kind regards,
Mohammad
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