Alessandro our Bus guide to the Catacombs made an amazing tour to some lesser known places and gave us a LOT of interesting Information. If you take a trip to the Catacombs, I highly recommend you tak... See more
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Review summary
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Our guide on the bus, Alessandro was amazing, he really made our experience different, and we loved the passion and love he has towards his city and his job. Thanks to him for showing us a different p... See more
Company replied
The tour to San Castillo was really impressive. The guide (Alexander) was very engaged, and provided a lot of highly interesting details along the way!
Company replied
My family and I spent two weeks in Rome and chose Touristation to help us explore and appreciate this amazing city more deeply. Throughout our experience, the staff member Alexia was truly invaluable... See more
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Company details
Written by the company
Ticketstation Srl (under the brand name Touristation) is an organization specialized in the production, provision and promotion of tourist services in particular tours, ticketing, "packages" and experiences on the city of Rome. We have special agreements as Major Customers with the Archaeological Park of Rome and with Zetema for the promotion and activities related to the Civic Museums of Rome; We are the exclusive dealer of the Doria Pamphilj Gallery and we have an agreement with the Vatican Museums for the promotion of the Works and the Vatican City
Contact info
Roma, Italy
- info@touristation.it
- www.touristation.it
4.7
Excellent
370 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 week
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Alessandro was a terrific driver who…
Alessandro was a terrific driver who clearly loves his city. He was knowledgeable and enthusiastic.
June 20, 2025
Unprompted review
Reply from Touristation
Dear Tracy,
Thank you so much for sharing your feedback with us!
We are delighted to hear that you had a positive experience, and we truly look forward to welcome you back in the future.
Best regards,
Touristation Customer Service
Alessandro made this tour a joy
Alessandro made this tour a joy. He provided details of Rome that we hadn’t heard before. In addition, he provided all of the details we needed to have a successful tour of the catacombs.
June 19, 2025
Unprompted review
Reply from Touristation
Dear David,
Thank you for taking the time to share your experience with us.
At Touristation, customer satisfaction is our top priority, and we deeply value your constructive feedback as it helps us improve our services.
We look forward to assist you again in the future.
Best regards,
Touristation Customer Service
Our guide was Antonio
Our guide was Antonio, spoke very interesting and was informative and attentive to everyone. Thank you a lot!
June 11, 2025
Unprompted review
Reply from Touristation
Dear Valeria,
Thank you for taking the time to share your feedback with us. We truly value your input, as every review is an opportunity for us to improve. Your feedback inspires us to continue enhancing our services and ensuring the best possible experience for our customers.
Thank you once again for your review. We look forward to serving you again in the future.
Best regards,
Touristation Customer Service
Antonio was the best ever.
June 11, 2025
Unprompted review
Reply from Touristation
Dear Tanner,
Thank you for taking the time to share your experience with us.
At Touristation, customer satisfaction is our top priority, and we deeply value your constructive feedback as it helps us improve our services.
We look forward to assist you again in the future.
Best regards,
Touristation Customer Service
A fantastic experience!!!! Daughter of Rome Roberta A1 Service
Wow just met one the kindest supportive and professional Italian girl in touristisation Roberta!!!!! We took the incorrect tour to the Catacombs and missed our correct tour to Colleseaum!!! Roberta so helpful and we still got to see the Colloseam she escorted us to prison and got tickets.... Such a fantastic person gave us little history of Rome and the new planned metro aswell... A great representative of Rome Roberta thank you for such kindness and effort.
June 8, 2025
Unprompted review
Reply from Touristation
Dear James,
Thank you for taking the time to share your feedback with us. We truly value your input, as every review is an opportunity for us to improve. Your feedback inspires us to continue enhancing our services and ensuring the best possible experience for our customers.
Thank you once again for your review. We look forward to serving you again in the future.
Best regards,
Touristation Customer Service
Virginia was well informed
Virginia was well informed, friendly, and took excellent care of our group.
June 2, 2025
Unprompted review
Reply from Touristation
Dear Ginger,
Thank you for taking the time to share your experience with us.
At Touristation, customer satisfaction is our top priority, and we deeply value your constructive feedback as it helps us improve our services.
We look forward to assist you again in the future.
Best regards,
Touristation Customer Service
Reply from Touristation
Dear Tim,
Thank you for taking the time to share your feedback with us. We truly value your input, as every review is an opportunity for us to improve. Your feedback inspires us to continue enhancing our services and ensuring the best possible experience for our customers.
Thank you once again for your review. We look forward to serving you again in the future.
Best regards,
Touristation Customer Service
Awesome tour!
May 28, 2025
Unprompted review
Reply from Touristation
Dear Lisa,
Thank you for taking the time to share your experience with us.
At Touristation, customer satisfaction is our top priority, and we deeply value your constructive feedback as it helps us improve our services.
We look forward to assist you again in the future.
Best regards,
Touristation Customer Service
Reply from Touristation
Dear Paulina,
Thank you for taking the time to share your feedback with us. We truly value your input, as every review is an opportunity for us to improve. Your feedback inspires us to continue enhancing our services and ensuring the best possible experience for our customers.
Thank you once again for your review. We look forward to serving you again in the future.
Best regards,
Touristation Customer Service
Reply from Touristation
Cher Jess,
Merci beaucoup pour votre aimable avis !
Nous sommes ravi·e·s d'apprendre que votre expérience de visite à Rome avec Touristation a été à la fois amusante et inspirante. Vos commentaires comptent énormément pour nous !
Nous avons hâte de vous accueillir à nouveau bientôt pour une autre expérience inoubliable !
Cordialement,
Service Client de Touristation"
Sylvia and the tour was great would…
Sylvia and the tour was great would reconend
May 23, 2025
Unprompted review
Reply from Touristation
Chère Aaagneesss,
Merci beaucoup pour votre merveilleux avis ! Il est extrêmement important pour l'équipe de Touristation de fournir une expérience de visite mémorable et agréable, et vos commentaires signifient beaucoup pour nous.
Nous avons hâte de vous accueillir à nouveau bientôt !
Cordialement,
Service Client de Touristation
Great Guide Silvia!
May 17, 2025
Unprompted review
Reply from Touristation
Dear Customer,
Thank you so much for your feedback!
We are delighted to hear that you had a positive experience, and we truly look forward to welcoming you back in the future.
Best regards,
Touristation Customer Service
Reply from Touristation
Dear Karina,
Thank you so much for sharing your feedback with us!
We are delighted to hear that you had a positive experience, and we truly look forward to welcome you back in the future.
Best regards,
Touristation Customer Service
Excellent helpful and knowledgeable…
Excellent helpful and knowledgeable guides. Interesting tour.
May 13, 2025
Unprompted review
Reply from Touristation
Dear Customer,
Thank you so much for your kind review!
We are thrilled to hear that your experience touring Rome with Touristation was both fun and inspiring. Your feedback means a lot to us!
We look forward to welcoming you back soon for another unforgettable experience!
Kind regards,
Touristation Customer Service
Catacombes visit.
Very knowledgeable archaeologist at the catacombes Callisto. Worth visiting!
Also our chauffeur was full of passion for his city Rome. Lovely experience!
April 22, 2025
Unprompted review
Reply from Touristation
Dear Myriam,
Thank you for taking the time to share your feedback with us. We truly value your input, as every review is an opportunity for us to improve. Your feedback inspires us to continue enhancing our services and ensuring the best possible experience for our customers.
Thank you once again for your review. We look forward to serving you again in the future.
Best regards,
Touristation Customer Service
Well worth the time
The driver Allasandro gave us so much information and was really friendly even better all the info books he has made at his expense to make tour even better
April 21, 2025
Unprompted review
Reply from Touristation
Dear Lorraine,
Thank you for bringing this issue to our attention. We greatly appreciate your feedback, as it helps us identify critical areas for improvement and develop the right solutions to enhance our services.
To assist you better, we kindly invite you to share more details with us via email at info@touristation.it or by phone at +39 3496966958. Our customer service team is always available and ready to assist you.
Thank you once again for your valuable input. We are committed to ensuring your satisfaction and look forward to serving you better in the future.
Best regards,
Touristation Customer Service
Entertaining journey to the catacombs
Entertaining journey to the catacombs. Great knowledgeable guide that made the time a well rounded experience with plenty of useful tips and recommendations for places to see, food to try and providing information of the sites we passed. Thank you, Alessandro!
April 21, 2025
Unprompted review
Reply from Touristation
Dear Customer,
Thank you so much for your wonderful review! It’s incredibly important to the Touristation team that we provide a memorable and enjoyable tour experience, and your feedback truly means a lot to us.
We look forward to welcoming you again soon!
Best regards,
Touristation Customer Service
Great experience and best bus driver!
April 18, 2025
Unprompted review
Reply from Touristation
Dear Lukas,
Thank you for taking the time to share your experience with us.
At Touristation, customer satisfaction is our top priority, and we deeply value your constructive feedback as it helps us improve our services.
We look forward to assist you again in the future.
Best regards,
Touristation Customer Service
The visit of the catacombs
The ride to the catacombs was very fun and informativ and the guided tour through the catacombs is a must do!
April 18, 2025
Unprompted review
Reply from Touristation
Dear Noah,
Thank you so much for sharing your feedback with us!
We are delighted to hear that you had a positive experience, and we truly look forward to welcome you back in the future.
Best regards,
Touristation Customer Service
Tour to catacombes of San Callisto
We had a very friendly bus-driver. He told us a lot about the sites we passed.
Sometimes there should have been time to leave the bus for taking a picture.
April 11, 2025
Unprompted review
Reply from Touristation
Dear Martin,
Thank you so much for your wonderful review! It’s incredibly important to the Touristation team that we provide a memorable and enjoyable tour experience, and your feedback truly means a lot to us.
We look forward to welcoming you again soon!
Best regards,
Touristation Customer Service
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