Alessandro our Bus guide to the Catacombs made an amazing tour to some lesser known places and gave us a LOT of interesting Information. If you take a trip to the Catacombs, I highly recommend you tak... See more
Company replied
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Review summary
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Reviews shaping this summary
Our guide on the bus, Alessandro was amazing, he really made our experience different, and we loved the passion and love he has towards his city and his job. Thanks to him for showing us a different p... See more
Company replied
The tour to San Castillo was really impressive. The guide (Alexander) was very engaged, and provided a lot of highly interesting details along the way!
Company replied
My family and I spent two weeks in Rome and chose Touristation to help us explore and appreciate this amazing city more deeply. Throughout our experience, the staff member Alexia was truly invaluable... See more
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Company details
Written by the company
Ticketstation Srl (under the brand name Touristation) is an organization specialized in the production, provision and promotion of tourist services in particular tours, ticketing, "packages" and experiences on the city of Rome. We have special agreements as Major Customers with the Archaeological Park of Rome and with Zetema for the promotion and activities related to the Civic Museums of Rome; We are the exclusive dealer of the Doria Pamphilj Gallery and we have an agreement with the Vatican Museums for the promotion of the Works and the Vatican City
Contact info
Roma, Italy
- info@touristation.it
- www.touristation.it
4.7
Excellent
370 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Touristation
Dear Chris,
Thank you so much for your kind review!
We are thrilled to hear that your experience touring Rome with Touristation was both fun and inspiring. Your feedback means a lot to us!
We look forward to welcoming you back soon for another unforgettable experience!
Kind regards,
Touristation Customer Service
Le chauffeur
April 15, 2025
Unprompted review
Reply from Touristation
Cher Brun,
Merci beaucoup pour votre merveilleux avis ! Il est extrêmement important pour l'équipe de Touristation de fournir une expérience de visite mémorable et agréable, et vos commentaires signifient beaucoup pour nous.
Nous avons hâte de vous accueillir à nouveau bientôt !
Cordialement,
Service Client de Touristation
A very nice experience
Very nice experience with a kind bus driver! This person made the experience of the ride to the catacombes way better.
After the experience, he gave us tips which shows his love for the city.
A must do!!
April 12, 2025
Unprompted review
Reply from Touristation
Dear Ilan,
Thank you for taking the time to share your experience with us.
At Touristation, customer satisfaction is our top priority, and we deeply value your constructive feedback as it helps us improve our services.
We look forward to assist you again in the future.
Best regards,
Touristation Customer Service
The tour was great
The tour was great, Alessandro was an amazing guide who transported us to thé catacombs and presented to us his great city. Thanks !
April 11, 2025
Unprompted review
Reply from Touristation
Dear Claire,
Thank you so much for your kind review!
We are thrilled to hear that your experience touring Rome with Touristation was both fun and inspiring. Your feedback means a lot to us!
We look forward to welcoming you back soon for another unforgettable experience!
Kind regards,
Touristation Customer Service
Alessandro the Busdriver is a very…
Alessandro the Busdriver is a very funny and engaged guy. He is a real tourguide because he feels it
April 11, 2025
Unprompted review
Reply from Touristation
Dear Customer,
Thank you so much for your kind review!
We are thrilled to hear that your experience touring Rome with Touristation was both fun and inspiring. Your feedback means a lot to us!
We look forward to welcoming you back soon for another unforgettable experience!
Kind regards,
Touristation Customer Service
Frederico was an excellent guide very…
Frederico was an excellent guide very knowledgeable and he had a great sense of humour his knowledge was immense and he made our tour around the Vatican and the cistene chapel extremely interesting 👍👍
April 1, 2025
Unprompted review
Reply from Touristation
Dear Frederico,
Thank you so much for sharing your feedback with us!
We are delighted to hear that you had a positive experience, and we truly look forward to welcome you back in the future.
Best regards,
Touristation Customer Service
Fernando was a very good guide
Fernando was a very good guide. Thank you!
April 1, 2025
Unprompted review
Reply from Touristation
Dear Niko,
Thank you so much for your feedback!
We are delighted to hear that you had a positive experience, and we truly look forward to welcome you back in the future.
Best regards,
Touristation Customer Service
Reply from Touristation
Dear Sophie,
Thank you so much for your kind review!
We are thrilled to hear that your experience touring Rome with Touristation was both fun and inspiring. Your feedback means a lot to us!
We look forward to welcoming you back soon for another unforgettable experience!
Kind regards,
Touristation Customer Service
Reply from Touristation
Dear Angel,
Thank you so much for your kind review!
We are thrilled to hear that your experience touring Rome with Touristation was both fun and inspiring. Your feedback means a lot to us!
We look forward to welcoming you back soon for another unforgettable experience!
Kind regards,
Touristation Customer Service
Very kind and funny ride
Very kind and funny ride. The guide was very good at making it a pleasant tour. 😎
March 25, 2025
Unprompted review
Reply from Touristation
Dear Iben,
Thank you so much for sharing your feedback with us!
We are delighted to hear that you had a positive experience, and we truly look forward to welcome you back in the future.
Best regards,
Touristation Customer Service
Very nice and Alessandro was supper.
Very nice and Alessandro was supper.
March 24, 2025
Unprompted review
Reply from Touristation
Dear Customer,
Thank you so much for your wonderful review! It’s incredibly important to the Touristation team that we provide a memorable and enjoyable tour experience, and your feedback truly means a lot to us.
We look forward to welcoming you again soon!
Best regards,
Touristation Customer Service
Do not do The Piazza Navona full…
Do not do The Piazza Navona full experience tour unless you have no interest in archaeology or Roman ruins at all. Basically you are your own archaeologist. Good luck. This is the lamest tour I think I’ve ever been on in my life and I graduated in anthropology and archaeology. Plan on being bored out of your skull.
March 23, 2025
Unprompted review
Reply from Touristation
Dear Tammy,
Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that your experience didn’t meet your expectations. At Touristation, we strive to provide exceptional experiences, and we genuinely appreciate your input, as it helps us improve our services.
We understand how important it is to ensure that our tours are engaging and informative. Your comments will be taken into consideration as we continue to enhance our offerings.
If you would like to discuss your experience further or if there’s anything else we can do to assist you, please don’t hesitate to reach out to us at info@touristation.it. We are here to help and would love the opportunity to make things right.
We sincerely hope to welcome you again in the future and provide you with a more enjoyable experience.
Best regards,
Touristation Customer Service
Cindy is kind and knowledgeable
Cindy is kind and knowledgeable. Very enjoyable tour!
March 22, 2025
Unprompted review
Reply from Touristation
Dear Mary Kay,
Thank you for taking the time to share your feedback with us. We truly value your input, as every review is an opportunity for us to improve. Your feedback inspires us to continue enhancing our services and ensuring the best possible experience for our customers.
Thank you once again for your review. We look forward to serving you again in the future.
Best regards,
Touristation Customer Service
The bus driver was great
The bus driver was great, he made everything a blast. The catacombs was awesome too.
March 21, 2025
Unprompted review
Reply from Touristation
Dear Travis,
Thank you so much for your wonderful review! It’s incredibly important to the Touristation team that we provide a memorable and enjoyable tour experience, and your feedback truly means a lot to us.
We look forward to welcoming you again soon!
Best regards,
Touristation Customer Service
De bus man is leuk!
March 21, 2025
Unprompted review
Reply from Touristation
Beste klant,
Hartelijk dank voor uw vriendelijke beoordeling!
We zijn verheugd te horen dat uw ervaring met het verkennen van Rome met Touristation zowel leuk als inspirerend was. Uw feedback betekent veel voor ons!
We kijken ernaar uit u snel weer te verwelkomen voor een andere onvergetelijke ervaring!
Met vriendelijke groet,
Touristation Klantenservice
Allesandro was very nice and passionate…
Allesandro was very nice and passionate about Rome. Far above expectation. Thank you very much.
March 21, 2025
Unprompted review
Reply from Touristation
Dear Orly,
Thank you for taking the time to share your experience with us.
At Touristation, customer satisfaction is our top priority, and we deeply value your constructive feedback as it helps us improve our services.
We look forward to assist you again in the future.
Best regards,
Touristation Customer Service
Alessandro Driver
Alessandro was absolutely a wonderful driver who made our trip to the Catacombs a fun and enjoyable experience! He has a great attitude and infectious spirit! Thank you very much for the memory! 🤗
March 19, 2025
Unprompted review
Reply from Touristation
Dear Clarissa,
Thank you for taking the time to share your feedback with us. We truly value your input, as every review is an opportunity for us to improve. Your feedback inspires us to continue enhancing our services and ensuring the best possible experience for our customers.
Thank you once again for your review. We look forward to serving you again in the future.
Best regards,
Touristation Customer Service
Drive to Catacombs…
Alessandro make a mini tour of some interesting spots along the way to the catacombs. He had a booklet which shared the history of what we were seeing and passing by.
March 19, 2025
Unprompted review
Reply from Touristation
Dear Erika,
Thank you for taking the time to share your experience with us.
At Touristation, customer satisfaction is our top priority, and we deeply value your constructive feedback as it helps us improve our services.
We look forward to assist you again in the future.
Best regards,
Touristation Customer Service
Very Nice driver and Nice tour
March 17, 2025
Unprompted review
Reply from Touristation
Dear Klaus,
Thank you for taking the time to share your feedback with us. We truly value your input, as every review is an opportunity for us to improve. Your feedback inspires us to continue enhancing our services and ensuring the best possible experience for our customers.
Thank you once again for your review. We look forward to serving you again in the future.
Best regards,
Touristation Customer Service
Excellent experience
Well organized. Very friendly guides. The tour given by the driver Alessandro was excellent.
March 14, 2025
Unprompted review
Reply from Touristation
Dear Adam,
Thank you for taking the time to share your experience with us.
At Touristation, customer satisfaction is our top priority, and we deeply value your constructive feedback as it helps us improve our services.
We look forward to assist you again in the future.
Best regards,
Touristation Customer Service
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