Did the underground domus guided tour near trevi fountain. Our guide Andrea was everything a guide should be friendly, informative and very knocknowledgeable. The experience was great and definitely w... See more
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We had a wonderful Experience with Cinzia . She was knowledgeable, warm, dynamic, and spoke with ease. She also answered questions and helped us move easily through large crowds. I highly recommend... See more
Company replied
Wow just met one the kindest supportive and professional Italian girl in touristisation Roberta!!!!! We took the incorrect tour to the Catacombs and missed our correct tour to Colleseaum!!! Roberta so... See more
Company replied
Il tour e’ stato fantastico. L’autista Alessandro è un amatore entusiasta della sua città e la sua dedizione è trasmessa nel tour, molto personalizzato e interessante. Le catacombe di Santa Domitill... See more
Company replied
Company details
Written by the company
Ticketstation Srl (under the brand name Touristation) is an organization specialized in the production, provision and promotion of tourist services in particular tours, ticketing, "packages" and experiences on the city of Rome. We have special agreements as Major Customers with the Archaeological Park of Rome and with Zetema for the promotion and activities related to the Civic Museums of Rome; We are the exclusive dealer of the Doria Pamphilj Gallery and we have an agreement with the Vatican Museums for the promotion of the Works and the Vatican City
Contact info
Roma, Italy
- info@touristation.it
- www.touristation.it
4.7
Excellent
372 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 71% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I went down there early …
I went down there early to see whether I could find the place and they offered me to let me go earlier. So without any problem they’ve adjusted the time for me. I thought that was a great service
January 17, 2025
Unprompted review
Reply from Touristation
Dear Elizabeth,
Thank you for taking the time to share your experience with us.
At Touristation, customer satisfaction is our top priority, and we deeply value your constructive feedback as it helps us improve our services.
We look forward to assist you again in the future.
Best regards,
Touristation Customer Service
It was a great and fast process
It was a great and fast process. Looking forward to seeing more of Rome:)
Thanks Jessica!
January 17, 2025
Unprompted review
Reply from Touristation
Dear Customer,
Thank you so much for sharing your feedback with us!
We are delighted to hear that you had a positive experience, and we truly look forward to welcome you back in the future.
Best regards,
Touristation Customer Service
Reply from Touristation
Dear Erwin,
Thank you so much for your wonderful review! It’s incredibly important to the Touristation team that we provide a memorable and enjoyable tour experience, and your feedback truly means a lot to us.
We look forward to welcoming you again soon!
Best regards,
Touristation Customer Service
good customer service!!
January 17, 2025
Unprompted review
Reply from Touristation
Dear Dexter,
Thank you so much for sharing your feedback with us!
We are delighted to hear that you had a positive experience, and we truly look forward to welcome you back in the future.
Best regards,
Touristation Customer Service"
Reply from Touristation
Dear Rachelle,
Thank you so much for your kind review!
We are thrilled to hear that your experience touring Rome with Touristation was both fun and inspiring. Your feedback means a lot to us!
We look forward to welcoming you back soon for another unforgettable experience!
Kind regards,
Touristation Customer Service
Excelente service
Excelente service, the girl is very kind and nice to us.
January 16, 2025
Unprompted review
Reply from Touristation
Dear Madona,
Thank you for taking the time to share your experience with us.
At Touristation, customer satisfaction is our top priority, and we deeply value your constructive feedback as it helps us improve our services.
We look forward to assist you again in the future.
Best regards,
Touristation Customer Service
Reply from Touristation
Dear Anthony,
Thank you so much for your kind review!
We are thrilled to hear that your experience touring Rome with Touristation was both fun and inspiring. Your feedback means a lot to us!
We look forward to welcoming you back soon for another unforgettable experience!
Kind regards,
Touristation Customer Service
Helietta was very helpful and very…
Helietta was very helpful and very attentive. She explains everything very well
January 14, 2025
Unprompted review
Reply from Touristation
Dear Marvin,
Thank you so much for your kind review!
We are thrilled to hear that your experience touring Rome with Touristation was both fun and inspiring. Your feedback means a lot to us!
We look forward to welcoming you back soon for another unforgettable experience!
Kind regards,
Touristation Customer Service
Reply from Touristation
Dear Martin,
Thank you so much for your wonderful review! It’s incredibly important to the Touristation team that we provide a memorable and enjoyable tour experience, and your feedback truly means a lot to us.
We look forward to welcoming you again soon!
Best regards,
Touristation Customer Service
Reply from Touristation
Dear Ciara,
Thank you so much for sharing your feedback with us!
We are delighted to hear that you had a positive experience, and we truly look forward to welcome you back in the future.
Best regards,
Touristation Customer Service
Erika at piazza Navano touristation was…
Erika at piazza Navano touristation was super helpful and made everything very easy to understand. Made everything much smoother for us
January 13, 2025
Unprompted review
Reply from Touristation
Dear Evangwollin
Thank you so much for your kind review!
We are thrilled to hear that your experience touring Rome with Touristation was both fun and inspiring. Your feedback means a lot to us!
We look forward to welcoming you back soon for another unforgettable experience!
Kind regards,
Touristation Customer Service
Alessandro: the best driver for touristation
Alessandro was an amazing driver. We experienced his personally curated audio and booklet tour on our drive to the catacombs. You can feel Alessandro’s love for Rome through his thorough knowledge of its history. Alessandro made it an unforgettable experience.
January 13, 2025
Unprompted review
Reply from Touristation
Dear Samantha
Thank you for taking the time to share your experience with us.
At Touristation, customer satisfaction is our top priority, and we deeply value your constructive feedback as it helps us improve our services.
We look forward to assist you again in the future.
Best regards,
Touristation Customer Service
Good and friendly!
January 13, 2025
Unprompted review
Reply from Touristation
Dear Brenda,
Thank you so much for sharing your feedback with us!
We are delighted to hear that you had a positive experience, and we truly look forward to welcome you back in the future.
Best regards,
Touristation Customer Service
Reply from Touristation
Dear Customer,
Thank you for taking the time to share your experience with us.
At Touristation, customer satisfaction is our top priority, and we deeply value your constructive feedback as it helps us improve our services.
We look forward to assist you again in the future.
Best regards,
Touristation Customer Service
Thank you so much for great assistance…
Thank you so much for great assistance to choose the tours to enjoy Rome. Girls in the office were so friendly and kind! Their recommendations were very useful! Thank you for helping me to spend great time in Rome!
January 11, 2025
Unprompted review
Reply from Touristation
Dear Galina,
Thank you so much for your kind review!
We are thrilled to hear that your experience touring Rome with Touristation was both fun and inspiring. Your feedback means a lot to us!
We look forward to welcoming you back soon for another unforgettable experience!
Kind regards,
Touristation Customer Service
Veronica picked me up when there was…
Veronica picked me up when there was confusion about the starting point.
January 10, 2025
Unprompted review
Reply from Touristation
Dear Norman,
Thank you for taking the time to share your experience with us.
At Touristation, customer satisfaction is our top priority, and we deeply value your constructive feedback as it helps us improve our services.
We look forward to assist you again in the future.
Best regards,
Touristation Customer Service
Very positive esperienze
Very positive esperienze , staff was so kind and professional , you can find everything the city of Rome offers the turist, all we’ll organized.
January 9, 2025
Unprompted review
Reply from Touristation
Dear Laura,
Thank you for taking the time to share your experience with us.
At Touristation, customer satisfaction is our top priority, and we deeply value your constructive feedback as it helps us improve our services.
We look forward to assist you again in the future.
Best regards,
Touristation Customer Service
Alessia was fantastic
Alessia was fantastic. Very knowledgeable of the entire area, not just our tour. We are lucky to have met her, she is brilliant. 10/10 recommend!
January 9, 2025
Unprompted review
Reply from Touristation
Dear Brian,
Thank you for taking the time to share your feedback with us. We truly value your input, as every review is an opportunity for us to improve. Your feedback inspires us to continue enhancing our services and ensuring the best possible experience for our customers.
Thank you once again for your review. We look forward to serving you again in the future.
Best regards,
Touristation Customer Service
Our tour guide Alex
Our tour guide Alex was very good and you can tell the passion he had for his city! Thank you for sharing.
January 7, 2025
Unprompted review
Reply from Touristation
Dear tara jolly,
Thank you for taking the time to share your experience with us.
We are delighted to hear that Alex made your tour memorable with his passion for his city. At Touristation, customer satisfaction is our top priority, and your kind words encourage us to continue delivering exceptional experiences.
We look forward to assisting you again in the future.
Best regards,
Touristation Customer Service
We had Barbara she explained us many…
We had Barbara she explained us many things for all of our reservations .she was great
January 1, 2025
Unprompted review
Reply from Touristation
Dear Sandrine Duruisseaux,
Thank you for taking the time to share your experience with us. We are delighted to hear that Barbara was able to assist you with your reservations and provided great support.
At Touristation, customer satisfaction is our top priority, and your feedback is deeply appreciated as it helps us continually improve our services.
We look forward to assisting you again in the future.
Best regards,
Touristation Customer Service
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