Towequipe Reviews 

424
TrustScore 2.5 out of 5

2.4

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Rated 5 out of 5 stars

I am chuffed to bits with the towbar, and it's clear fitting instructions, even the dimensions for the bumper cut out were spot on. The towbar was delivered promptly without delay, packaged well in a... See more

Company replied

Rated 2 out of 5 stars

Ordered towbar and car specific wiring kit, next day delivery. Towbar arrived next morning, great. No wiring. Got a call that afternoon. "Ummmm we haven't got that wiring kit, even though our com... See more

Company replied

Rated 2 out of 5 stars

internet sales page says no bumper removal or cutting. . . .WRONG why sell me a normal wiring kit as well as the recommended relay wiring kit I actually ordered? the fitting instructions were nex... See more

Company replied

Rated 1 out of 5 stars

(Approx. 8/2020) I finally got to use my tow bar for the first time because of lock down only to find the ball / bar end was very low on my empty car my jockey wheel hitting the ground.... See more

Company replied

Company details

  1. Auto Parts Store

Information provided by various external sources

Towequipe, Fit your own Towbars Towequipe is the leading online retailer of Towbars and Tow bar accessories. Over 30 years we have gained a wealth of experience, not only supplying Tow Bars and Fitting Tow Bars but also in Bike Racks, Roof Boxes, Boot Liners and Roof Racks. All our Towbars come with the added assurance that if you can't fit it to your vehicle, give us a ring and we will take you through the process, step by step and completely free of charge. We've made Towequipe's website as easy to use as possible. Search your product and vehicle on the left hand side to quickly find what you need, or you can browse the website by category. Our Mission Statement “To Be The Market Leader In Vehicle And Leisure Equipment, Always Caring For Our Customer Needs And Requirements!” Seven Reasons why to buy your towbar from Towequipe 1.All* our Towbars come with free standard electrics, tow ball. With other sites you have to add this to your purchase *(Excluding the Witter & Budget Range) 2.We offer a price promise on all towbars and cycle carrier. You buy in the knowledge that you can not buy cheaper anywhere else in the UK. 3.We have the biggest range of Towbars offered for sale in the UK, giving you the choice from the Towsure budget range to the Premium ranges such as Westfalia, Towtrust, Witter and Bosal. 4.When your item leaves us we always send it on a Next working day delivery if available for your area at no extra cost. No premium is charged for this service. 5.When you purchase from Towequipe you also purchase over 30 years of towbar fitting experience. 6.All purchases are backed by a Technical Helpline, staffed by Towbar Fitters who work with the products we sell (Normal Call Charges Apply) 7.We have the biggest choices of payment methods available. Card Payments are taken using our own secure server so you can be rest assured that your payment are dealt with in the UK regulated by the FSA. If you prefer not to give us your payment details you can use either Google Checkout or Paypal where YOU control the payment sent.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

424 reviews

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2.4

All reviews

(424)

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Rated 3 out of 5 stars

OK But!

Helpful on phone. Fairly quick. Good product. Poor support. Should remove their technical helpline from web and documents as have no support.

October 30, 2013
Unprompted review
Rated 5 out of 5 stars

Great product and service

Really impressed. Customer service did research to confirm the correct product for me. They ensured all the fittings were correct and that the product offered was the best value.

Thanks

October 29, 2013
Unprompted review
Rated 3 out of 5 stars

good price

my only complaint was how long it was before it was dispatched, good price hich make up for the delay

October 23, 2013
Unprompted review
Towequipe logo

Reply from Towequipe

Please accept my sincere and unreserved apology for any inconvenience this may have caused you. We have been experiencing substantial problems on all orders for the past 2 weeks due to new carrier integration for which we must apologise. We are pleased you have received your order and unfortunately would not have been able to provide tracking information as this was not service paid for by the customer; the order was shipped under a second class un-traceable service. We hope these delays had no disruption to your plans and hope to hear from you again.

Rated 5 out of 5 stars

EXCELLENT SERVICE !!!

WOULD CERTAINLY USE TOWEQUIPE AGAIN, HELPFUL OVER THE TELEPHONE WHEN I NEEDED ADVICE, AND DELIVERED ON TIME A GREAT PRODUCT AT A GREAT PRICE.

October 18, 2013
Unprompted review
Rated 5 out of 5 stars

leaves the rest behind

Very reasonable prices,good communication,very helpfull on the phone when i had a query, which was dealt with by elaine straight away.thank you for your service, will be buying off them again.

October 17, 2013
Unprompted review
Rated 5 out of 5 stars

Super service

Have used them several times now both as a calling customer & online When calling I
found the staff knowledgeable and helpful as for the online ordering fast & efficient

October 13, 2013
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Very impressed by the service and loved the chance to be able to phone to check item suitability. The quick delivery was the added bonus.

October 7, 2013
Unprompted review
Rated 5 out of 5 stars

great

Great customer services
Done their best to exchange my order
Easy & no fuss return policy
Helpful and timely
Oh yeah and very good product
Would definitely recommend - especially appreciated by farm workers :)
Many thanks

October 3, 2013
Unprompted review
Rated 5 out of 5 stars

WOW WHAT SERVICE!!!!

Hi, just had a great service at Towequipe, brought a new caravan cove for my van and ordered the wrong size si I,got in touch with towequipe and it was all sorted out so quickly I couldn't believe it. sent mine back and the next day the replacement arrived.as I said
WOW what service, THANKS.

October 3, 2013
Unprompted review

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