I am chuffed to bits with the towbar, and it's clear fitting instructions, even the dimensions for the bumper cut out were spot on. The towbar was delivered promptly without delay, packaged well in a... See more
Company replied
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Ordered towbar and car specific wiring kit, next day delivery. Towbar arrived next morning, great. No wiring. Got a call that afternoon. "Ummmm we haven't got that wiring kit, even though our com... See more
Company replied
internet sales page says no bumper removal or cutting. . . .WRONG why sell me a normal wiring kit as well as the recommended relay wiring kit I actually ordered? the fitting instructions were nex... See more
Company replied
(Approx. 8/2020) I finally got to use my tow bar for the first time because of lock down only to find the ball / bar end was very low on my empty car my jockey wheel hitting the ground.... See more
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Company details
Information provided by various external sources
Towequipe, Fit your own Towbars Towequipe is the leading online retailer of Towbars and Tow bar accessories. Over 30 years we have gained a wealth of experience, not only supplying Tow Bars and Fitting Tow Bars but also in Bike Racks, Roof Boxes, Boot Liners and Roof Racks. All our Towbars come with the added assurance that if you can't fit it to your vehicle, give us a ring and we will take you through the process, step by step and completely free of charge. We've made Towequipe's website as easy to use as possible. Search your product and vehicle on the left hand side to quickly find what you need, or you can browse the website by category. Our Mission Statement “To Be The Market Leader In Vehicle And Leisure Equipment, Always Caring For Our Customer Needs And Requirements!” Seven Reasons why to buy your towbar from Towequipe 1.All* our Towbars come with free standard electrics, tow ball. With other sites you have to add this to your purchase *(Excluding the Witter & Budget Range) 2.We offer a price promise on all towbars and cycle carrier. You buy in the knowledge that you can not buy cheaper anywhere else in the UK. 3.We have the biggest range of Towbars offered for sale in the UK, giving you the choice from the Towsure budget range to the Premium ranges such as Westfalia, Towtrust, Witter and Bosal. 4.When your item leaves us we always send it on a Next working day delivery if available for your area at no extra cost. No premium is charged for this service. 5.When you purchase from Towequipe you also purchase over 30 years of towbar fitting experience. 6.All purchases are backed by a Technical Helpline, staffed by Towbar Fitters who work with the products we sell (Normal Call Charges Apply) 7.We have the biggest choices of payment methods available. Card Payments are taken using our own secure server so you can be rest assured that your payment are dealt with in the UK regulated by the FSA. If you prefer not to give us your payment details you can use either Google Checkout or Paypal where YOU control the payment sent.
Contact info
United Kingdom
- www.towequipe.co.uk
2.4
Poor
424 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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mat black excellent
order for a boot mat for my Vauxhall insignia fit,s like a glove delivery time exceptional.great customer service well done.
September 10, 2013
Unprompted review
great service
i ordered an item from towequipe and it arrived really quickly.one of the items which i ordered was broken but one short phone call resolved the matter and a replacement item was sent out also really fast.
the person who i spoke to was really helpful and i would towequipe again.
September 10, 2013
Unprompted review
Perfect service
Ordered the product on Monday morning and it was delivered Tuesday morning!! Delivery is free as well. The product was exactly as described and a good price.
September 9, 2013
Unprompted review
towequipe are not being towed they are in front.
informed and honest staff, delivery was a day earlier than promised, even that was a very quick delivery. 10/10
September 7, 2013
Unprompted review
Confused.com
Contacted them on eBay asking about a specific item and was sent a link to their shop which I ordered I then get an email saying out of stock will be 2 weeks before they can post so wasn't very happy as they could have told me at the time.
September 4, 2013
Unprompted review
Reply from Towequipe
We apologise sincerely for the delay in commmunication and we work hard to satisfy all customers needs in a timely manner. The timeline from order date to recipt of the order was 9 working days; from dispatch it was delivered on a next day delivery service. We understand the customers frustration when they did not immediately get the help they needed and hope that this does not put them off from making a future order as this was a one off and should not have happened.
SUPURB customer service, cannot fault assistance given after product received was broken :)
Company ensured replace product dispatched quickly after contacting them direct. I was never left with any misunderstanding or lack of info on the progress of my order. So good that other family members have also shopped with this company after my experience!
September 4, 2013
Unprompted review
very quick and efficient service at a very competitive price
Easy to order and good quality thanks
September 3, 2013
Unprompted review
Quick and easy purchase and quality products
Quick and easy purchase and quality products thanks will use this site again
September 1, 2013
Unprompted review
Quick and easy transaction, prompt delivery
Very helpful with any queries I had. Goods were all dispatched within 24 hours and received a in perfect order.
August 30, 2013
Unprompted review
first went to peter jones who let me down rowquip gave a fast and pleasant purchace
Went to peter jones who let me down towquip picked up the pieces and got me on the road pleasant purchace
August 29, 2013
Unprompted review
sent a cheaper item out and had to wait over a week for a replacement to arrive.
watch what you get as it may be not as ordered....
August 29, 2013
Unprompted review
Reply from Towequipe
We accept that this was a manufacturing error for which we apologise sincerely. We acted quickly to offer a replacement item and promptly collected the order from the customer free of charge. At Towequipe it is company policy we only release the replacement order when we receive the return due to stock and accounting reasons. It’s very annoying to experience a delay and understand when customers do not immediately get the help they need. The timeline from the original order was 14-August 2013 and the replacement was delivered on 23-August 2013 which is 7 working days. We hope to hear from the customer again and would like to thank them for letting us know how they feel.
great service
rang up needing a spare part for my bike carrier,the gentleman i spoke to was very helpful, ordered the part, and i got it the next day. Great service, would definately use again.
August 29, 2013
Unprompted review
Jeep
Excellent service, only suggestion would be to be able to see the actual tow gear before you buy as i didn't realise i could have bought a four bolt flange ball rather than the two bolt shown on the website.
August 29, 2013
Unprompted review
Our item was damaged through transport issues, a replacement was sent out same day...perfect service
Excellent service, no problems with our replacement. Speedy efficient staff. Thanks
August 28, 2013
Unprompted review
Reply from Towequipe
We work hard to make sure all our orders are dispatched and delivered in a timely manner and accept that due to a labelling error this was delayed by 24 hours and for this we apologise. Thanks for taking the time to let us know how you feel; we look forward to speaking to you again as we offer a wide of products. Towequipe is the leading online retailer of Towbars and Tow bar accessories. Over 30 years we have gained a wealth of experience, not only supplying Tow Bars and Fitting Tow Bars but also in Bike Racks, Roof Boxes, Boot Liners and Roof Racks. All our Towbars come with the added assurance that if you can't fit it to your vehicle, give us a ring and we will take you through the process, step by step and completely free of charge.
Excellent service all round
Goods as described and fast delivery with good communication
August 27, 2013
Unprompted review
Cheap and prompt delivery
I can't fault the service of Towequipe.
They are the cheapest for the products they advertise and the delivery is prompt and packaging good on the whole.
I do have a current ongoing issue with a possibly electrical fault on either my vehicle or product purchased. A process of elimination will be carried out ASAP to determine the exact cause.
August 26, 2013
Unprompted review
Excellent customer service, great price, fast delivery, excellent product, full instructions, easy to fit.
Excellent customer service, great price, fast delivery, excellent product, full instructions, easy to fit. 5 star. Would recommend to anyone. Best quote I had.
August 26, 2013
Unprompted review
Great service, very quick and competent, many thanks.
Vauxhall Astra tow bar with 13 pin socket. Helpful and quick. very pleased.
And they have a good tow shop and cafe on site with good food. Highly recommended.
August 24, 2013
Unprompted review
Excellent customer service, product came next day.
Staff have a great knowledge of products and gave good advice. Soon found the correct tow bar for our vehicle. came next day!.
August 24, 2013
Unprompted review
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