Town Fair Tire Centers, Inc Reviews 

41,141
TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

Fantastic Was in Lebanon and was in a rented car , live abroad. They were so patient and did the tyre quickly and efficiently . Highly recommend Thank you sooooo much Logan

Rated 5 out of 5 stars

They were terrific!!! I bought 4 Michelin tires and saved $300! They were accommodating, professional and offer lots of free maintenance services for the tires. Couldn’t be better!!!

Rated 1 out of 5 stars

Awful everything, rude customer service, shoddy workmanship, could care less about their mistakes and blame the customer needing other work done. Bought 4 tires and they were not balanced properly... See more

Rated 1 out of 5 stars

We set up an appointment for 4 tires-confirmed the appoint-even got an e-mail confirming appoint and tires. Got there they did not have the tires we reserved. They had us return to have the tires in... See more

Company details

  1. Tire Shop
  2. Car Accessories Store

About Town Fair Tire Centers, Inc

Information provided by various external sources

Our Pledge:

For more then 45 years Town Fair Tire has been selling name brand tires at discount prices. We just sell tires. So when you walk into a Town Fair Tire you can be confident that you will be serviced by a knowledgeable tire professional. At Town Fair Tire we pride ourselves in having the biggest brand name tires at the lowest possible prices. Town Fair Tire's pledge is to offer you the safest, longest wearing, best guaranteed tire at a price that can't be beat.

Three Ways To Buy Tires:

1). Buy Online, make an appointment for installation at any Town Fair Tire store. No payment is due until work is performed. 2. Visit our Appointment Center, where you can make your appoinment for Tires, Wheels, Wheel Alignment, Tire Rotation, Tire Repair, Winter Tire Change Over or even a Tire Repair. 3). In person at any of our 85+ retail stores. Talk with a tire professional. Discuss your driving needs and budget. Look, feel and touch, ask questions and get professional advice from our knowledgeable staff. Experience the Town Fair Tire Difference!

Guaranteed Low Prices:

We guarantee low prices on all our tires. Our huge buying power allows us to pass the saving onto you. We spend countless hours shopping our competitors' to ensure we offer you the absolute lowest prices. Town Fair Tire is so sure our prices are the lowest that we will guarantee it for up to 90 days after the sale. If your new tires are advertised at a lower price (with like services) will beat the competitors price GUARANTEED!

30 Day Test Drive:

Purchasing tires is a long term investment. Town Fair Tire wants you to be happy with your purchase. Try your tires for 30 days - if you are unhappy for any reason bring them back and we will exchange them for any tire of your choice (in store purchases only). If the new tires cost less we will refund you the difference. If they cost more you only have to pay for the difference. It's that simple!

Free Maintenance Program:

When you buy tires from us you automatically get our lifetime free tire maintenance package. This package includes: free flat repair, free tire rotations, free snow tire changeover. We are the only retailer to offer all these services free to you!

Road Hazard Guarantee:

For as long as you own your tires, if a tire loses air or goes flat we will repair it FREE! If it cannot be repaired we will replace it! There are no exclusions! (Run flats, sidewall punctures, glass cuts, curb damage, stones and pot holes). We will warranty the tire anywhere in the U.S.A.! (available on selected tires - see store for details)

Free Front Wheel Alignment:

Town Fair Tire's Unique Program is Second To None! Free front wheel alignment with any tire purchase. NO - EXTRA - CHARGES Town Fair Tire doesn't sell parts - so there are never any add-ons. Never an unexpected bill for parts replacement. If we find that there are worn parts effecting the safety of the vehicle, we will let you know. But it doesn't end there, after you have the parts replaced bring your car back and we will do another alignment...ABSOLUTELY FREE!

Nationwide Warranty:

Workmanship - you're covered (every tire). There is no time limit or mileage limit. We will warranty the tire anywhere in the U.S.A. Road Hazard - You're Covered (selected tires). Mileage - you're covered 2 ways. With proper care (as stated in your owner's manual) up to 80,000 miles. And unique to Town Fair Tire - Without proper care (lack of rotations, alignment and uneven wear) up to 60,000 miles. We have the best mileage guarantee in the business! (See the nearest Town Fair Tire for details)

Instant Credit:

Need credit? We can help. Open an account today and receive the 6 months interest free! No deposit, no interest with monthly repayments when you spend $299 or more. Credit on the Spot. Simple One Page Sign Up. Apply Today - Buy Today. (See the nearest Town Fair Tire for details)

Rebates, Promotions & Coupons:


We honor all the manufacturer rebates and coupons. Click here to see current rebates.

Contact info

3.1

Average

TrustScore 3 out of 5

41K reviews

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3.1

All reviews

(41,141)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

I forgot my original appointment date…

I forgot my original appointment date and showed up the next day thinking this was the day. Mel in the Quincy store, was the best, he was able to get me in and also told me I had selected the wrong size for my truck, and the brand I paid for did not have my size. He got me better tires and honored the price I paid. He was so friendly and kind. I will recommend this store to everyone. Thanks Mel :)

October 26, 2022
Unprompted review
Rated 1 out of 5 stars

Front end alignment ripoff

Service manger was nice, went in for tire rotation and he recommended a alignment also on how tires were wearing, so I agreed. At state inspection next week I needed new front tie rods and another alignment
Town fair tire never should have done alignment according to mechanic, very obvious old tie rods were bad, a lot of movement

October 17, 2022
Unprompted review
Town Fair Tire Centers, Inc logo

Reply from Town Fair Tire Centers, Inc

Hi Mark,

We sincerely apologize for the issue you had with your vehicle and the alignment. I would like to talk about your experience and see what we can do to help. My name is Rich Allen and I am the head of customer service for Town Fair Tire. At your convenience I can be reached at 1-800-972-2245 ext. 213. Thank you for your feedback

Sincerely,

Rich Allen
Director of Customer Service
Town Fair Tire

Rated 4 out of 5 stars

Note re: setting appointments

Review edited. Tire purchase offers free rotation. I was told by my local store, incorrectly, that set appointments are only available at certain times of the year. The only option the store offered was to leave my vehicle for the day or wait a potentially long period of time. As a result of this Trustpilot review, I was contacted by Town Fair customer service and given an appointment of my choosing. I appreciate the follow up and appropriate service in the end. Thanks to Trustpilot!

October 21, 2022
Unprompted review
Town Fair Tire Centers, Inc logo

Reply from Town Fair Tire Centers, Inc

Hi Tari,

We sincerely apologize for the issue you had setting an appointment with the store. I would like to talk about your experience and see what we can do to make this right for you. My name is Rich Allen and I am the head of customer service for Town Fair Tire. At your convenience I can be reached at 1-800-972-2245 ext. 213. Thank you for your feedback

Sincerely,

Rich Allen
Director of Customer Service
Town Fair Tire

Rated 1 out of 5 stars

I bought tires here based on the…

I bought tires here based on the ability to have free rotations as needed (every 5000 miles) and have now been told they don’t make appointments for rotations and you have to drop your car off in the morning for pick up by 7pm. Since I only have one car, this is not going to work for me. I will no longer be doing business with this company.

October 22, 2022
Unprompted review
Town Fair Tire Centers, Inc logo

Reply from Town Fair Tire Centers, Inc

Hi John,

We sincerely apologize for the issue you had setting an appointment with the store. I would like to talk about your experience and see what we can do to make this right for you. My name is Rich Allen and I am the head of customer service for Town Fair Tire. At your convenience I can be reached at 1-800-972-2245 ext. 213. Thank you for your feedback

Sincerely,

Rich Allen
Director of Customer Service
Town Fair Tire

Rated 5 out of 5 stars

Outstanding customer service

I brought my car in for 4 new tires after running over a piece of metal and I cannot say enough great things about Noah. He was super friendly and knowledgeable. He answered all of my questions and got me set up with my new tires. In a stroke of bad luck, I needed to replace one just one week later. Again, Noah was incredibly helpful - he even remembered me from the week before. He made a bummer of a situation so much better with his outstanding customer service. I can't recommend Noah enough. Thank you!

October 21, 2022
Unprompted review
Rated 5 out of 5 stars

Shevar at Townfair Tires in Middletown…

Shevar at Townfair Tires in Middletown was amazing! I had an emergenncy with my tire was lucky enough to be near the Middletown Townfair store. Shevar made sure my tire was attended to right away and I was in and out in an hour, which was imperative because I had to be in class to teach at the university within the hour! Thank you for the prompt service!

October 20, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Staff

I came in with a completely blown tire. Juggling two toddlers and a dog, I was pretty frazzled. All of the employees were super friendly, patient and helpful, and got me in and out as quickly as possible. They helped put my spare tire on, free of charge. I would definitely recommend this location.

October 19, 2022
Unprompted review
Rated 5 out of 5 stars

I recently purchased new winter tires…

I recently purchased new winter tires at your West Lebanon, NH store. Craig and all the folks at the store were great at getting me in for the new winter tires all the way around despite it being the start the busy time for that service. I had one tire that wasn't holding air and again, Craig and folks went out of their way to help me and get the problem resolved. I would recommend the west leb store for service to anyone. 5 stars

October 19, 2022
Unprompted review
Rated 5 out of 5 stars

Great Customer Service!

I pulled into the Town Fair Tire on Main St. in Weymouth. They haven’t officially opened yet, but I needed new tires yesterday. Seth said no problem, I can help you out. He brought me out back and showed me my options, and was very knowledgeable about the performance of each option. I got the Hankook New Englander 4S, but they do have cheaper tires in stock. Jorge, one of the technicians, was friendly and efficient. 4 tires and an alignment in under an hour. Seth gave me a print-out of my alignment before and after the service. Great guys, great work! I would HIGHLY recommend Town Fair Tire on Main St. In Weymouth. They put the service back into customer service. Donny M

October 18, 2022
Unprompted review
Rated 5 out of 5 stars

Great experience!

I called to order wheels for my truck and spoke with Javon. It was a pleasant experience, Javon answered all of my questions in a professional manner and was able to schedule an appointment for me the next day.

October 18, 2022
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I visited the North Nashua, NH store for a tire that was losing air. I would like to acknowledge Deven Alexander at the Sales Desk who took care of me. He thoroughly explained the problem and how it was resolved. I am totally satified and will return at a later date to purchase a new set of tires.

October 17, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Hannah was amazing!!! Very knowledgeable, professional, and personable. Walked us through the purchasing process and made sure everything was done perfectly. Town Fair Tire should be proud to have such and employee on staff.

Chris and Rachel!

October 15, 2022
Unprompted review
Rated 1 out of 5 stars

Dangerously careless and negligent

67 Newtown Road Danbury Ct

This is a second horrific experience and the last. This place is careless and negligent. They put your safety at risk.
The first time they failed to find a slow leak caused by a nail in the tire although I went back two times when the tire continued to leak. The problem was discovered in ten minutes by a competitor.
The second time they gouged me for a new tire, jerked me around over the appointment and sent me away with a faulty value stem causing the tire to flat out overnight. Already paid tow fees. Again a competitor examined their work and found the faulty value stem.
These mistakes are basic.
Don’t let these incompetent goons touch your vehicle
They are a safety hazard.

September 29, 2022
Unprompted review
Rated 5 out of 5 stars

Great Service

The salesman/counter person Tommy was knowledgeable, courteous and very professional. Service was fast and the pricing was competitive (purchased 4 tires and an alignment for my Jeep).
I have been doing business at this location for my own business and family vehicles for over 20 years. Town Fair has never let me down..... Thank You

October 11, 2022
Unprompted review
Rated 5 out of 5 stars

Best Tire Store

Always great customer service and competitive prices. Town Fair Tire is the only place I would purchase my tires and have any tire related work done. They are the best!

October 4, 2022
Rated 5 out of 5 stars

Purchasing Tires with ease

CJ at this location goes above and beyond when my family (3 cars) needs tires. After browsing and calling the competitors ie: Firestone, Mavis Tires & Brakes, and Meineke, Town Fair Tire delivers where the competition does not. CJ, “clarifies and educates you on the tires I’m looking to buy”, where the competition appears to only inflate quotes. My new tires I just purchased Continental Extreme feel like a new pair of sneakers 24/7. The store personnel at this location First Class!

October 4, 2022
Unprompted review

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