This IS a scam. Placed order 2 weeks ago, still not received. Emailed them 4 times, no reply. No customer services, and don't seem to bother with customer enquiries. Will wait another week before... See more
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See what reviewers are saying
Great team and website they helped me when ask questions even when i take time to reply. Sir Alero is also in touch and helping to resolve the issue and contacted me after reviewing what happened.... See more
Initially i was extremely disappointed with the situation i encountered with the company. But i was contacted yesterday afternoon, by a very friendly lady (Violet) from the UK, & she explained eve... See more
Company replied
My experience with the Toys Zone’s customer service was great. They guided and explained all my doubts, also the response time was too short and they worried about my case. You can write with them vi... See more
Breach of guidelines
A nice platform to buy products
A nice platform to buy products. It’s highly recommended.

Reply from Toyszone
Never signed up for a membership and…
Never signed up for a membership and have been charged initially 8.55 and now 43.81.
Only tried to purchase a bubble machine I saw on TikTok for my daughter.
I have been chatting them up and telling me they cant refund my money.
You just get signed on membership when you try to purchase an item. Totally unacceptable
I am so furious and want my money back.
Update 07/3/2024
Since my last review, I have been contacted by the team.
A refund has been processed for me by the team.
Thank you for your efforts in solving the issue appropriately.
Update
I have received my refund hence the need to increase the stars.
Thanks

Reply from Toyszone
They are a scammer company as I didn't…
They are a scammer company as the first company was amazing store when i clicked on it took me to toyzone then i clicked on that one then it took me toys and sea as I didn't signed up for a membership as I saw something on tiktok so I clicked on it me to toyzone and toysite I payed £4.95 then it took me to another site bolluxe to pay £2.00 but I pressed cancelled on the bolluxe and now they won't refund me as im not a member

Reply from Toyszone
Having somehow signed up for…
Having somehow signed up for Toyszone!!!! Have been bombarded with bank charged fees. After complaining several ways,they stopped my membership and returned part of it. I'm still waiting for another monthly repayment. Holding my breath. SCAM.

Reply from Toyszone
Initially i was extremely disappointed…
Initially i was extremely disappointed with the situation i encountered with the company.
But i was contacted yesterday afternoon, by a very friendly lady (Violet) from the UK, & she explained everything to me.
I told her what happened & my experience with the company. But we resolved the issue. Thank you kindly

Reply from Toyszone
Toyzone.site are scamming me and my bank agrees
I was signing up for Temu but didn't realise the page had changed to Toyzone I immediately tried to cancel and have tried to cancel on 5 different occasions since, each time receiving a account cancelled email. Over the last 4 weeks they have continued to take money in drips and drabs 21p upto £19 under different name forms but all containing 'Toyzone'. consider it a scam! Toyzone.site as now replied to me via trust pilot they don’t even claim it’s not them giving me false information. If trust pilot want to see their emails I will copy them to you. My bank as considered them a scam and have returned the £60 they have taken.
Jan 15th, received email from Toyzone saying delete review and we will return your money….BLACK MAIL or what, Cyprus's officialdome need to be made aware! Scammers!
Feb 19th.
This company is still contacting me by text, by email and by phone? Almost demanding l delete this review! Sorry toyzone but you’ve picked on the wrong person, if you contact me again I will take it further exposing you to all authorities.
Since this review I have on regular intervals received an email from this company some times in the strongest of terms, asking me to delete my post for the return of my money. The last one was within the last week. Now I understand that they have asked trust pilot to review the post because it’s illegal and defamatory. I want to reconfirm that my original post is true and request that trust pilot do what they reportedly do and remain bias free and politically neutral. (23/10/2025)

Reply from Toyszone
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