⭐ 1 star – Serious concerns about payment practices and refusal to refund I engaged this company in January–February 2026 regarding trademark applications. I have used them many years... See more
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Shocking service, comminication and outcome. I lodged our Trademark a year ago and we paid upfront a substantial sum. I found out that 3 months ago our application was refused. Nobody from the co... See more
Having taken lots of our money, £584.00 and £1658.80 they have left us without anything or any advice on how to proceed! We missed a deadline to appeal an EU decision without getting a reminder fro... See more
Company replied
Deeply regret choosing Trademark Direct for our trademark application. This company has been nothing but a nightmare to deal with. After paying them upfront, we heard nothing back. No updates, n... See more
Company details
Information provided by various external sources
Trade Mark Direct was set up to reduce the cost and uncertainty of trade mark registration. Our unique US patented search technology lets users check for free if their name is available to register as a trade mark. Then our UK experts carry out further searches and advice and clients pay only if these show the name can be registered, all other firms charge for searches. We also offer a unique money back guarantee on our advice fees on most applications.
Contact info
4 Grove Park Studios, W43HR, Chiswick
- 0845 680 9762
- mark@trademarkdirect.co.uk
- www.trademarkdirect.co.uk
Breach of guidelines
Incredibly unprofessional and rude once you pay fees
I found the trademark lawyer at Trade Mark Direct to be one of the rudest people I've ever come across during my 20+ years of professional work. As a paying client, I was trying clarify a couple questions about the TM filing process prior to proceeding with my application. I finally got a call back from her after several days of trying to reach their office, and she was very abrupt and aggressive toward me within a few seconds--seeming frustrated at the fact I didn't fully understand the exact legal process I'd hired her to help me navigate. As a business owner myself who regularly works with clients of my own, I would never talk to a client the way she spoke to me. I'll never work with Trade Mark Direct again, and would recommend you avoid them too if you care about the level or professional courtesy you receive as a client.

Reply from Trademark Direct
Easy and problem free
A very smooth, easily understood and hassle free process, even in these very difficult times
Great service
Great service. It didn’t take as long as expected to register my brand.
Really efficient
Really efficient, thorough and knowledgeable service.
Helpful and efficient.
Extremely processional throughout the…
Extremely processional throughout the entire process.
Very Good
They were very good help through all my trademark application processes. Fast email replies and excellent communication. Will be returning in the near future when I need more applications dealt with.
Efficient and professional!
Excellent service
Excellent service, easy to contact and steer you through the complexities of the Trade Marking system
Fantastic
Fantastic, very well informed at all stages. The process was very easy and not stressful at all.
Thank you
Always reliable and proper advice…
Always reliable and proper advice provided pre registration. Will continue using this firm for the years to come.
Very good
Very good, simple service and did exactly what it set out to do.
Great service and good value for money…
Great service and good value for money compared to another service provider I used.
excelent service and always there to…
excelent service and always there to guide you through fot your Trademarks
Great Service
Very pleased with Trademark Direct, just what we needed. Explanation, well priced, online portal for updates and documents. This was the first (two) registrations we had made and everything was straightforward and hassle-free. Thank you :-)
Another successful trademark for our…
Another successful trademark for our business! Quality service and quick response. Thank you once again!
Very helpful and informative
I've never had to go through this process before and so had a lot of questions. Trademark Direct were very helpful and informative throughout the process, which I was very grateful for.
Very Recommendable
Very impressed with the support and the ease of the entire process.
we have nothing but an excellent…
we have nothing but an excellent service from Trade Mark Direct and through out the whole process their attention to detail, response and efficient handling of our trademark process was faultless. I highly recommend this company and am very satisfied with the outcome.
Paul Samuel
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