Trademark Direct 

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Rated 1 out of 5 stars

⭐ 1 star – Serious concerns about payment practices and refusal to refund I engaged this company in January–February 2026 regarding trademark applications. I have used them many years... See more

Rated 1 out of 5 stars

Shocking service, comminication and outcome. I lodged our Trademark a year ago and we paid upfront a substantial sum. I found out that 3 months ago our application was refused. Nobody from the co... See more

Rated 1 out of 5 stars

Having taken lots of our money, £584.00 and £1658.80 they have left us without anything or any advice on how to proceed! We missed a deadline to appeal an EU decision without getting a reminder fro... See more

Company replied

Rated 1 out of 5 stars

Deeply regret choosing Trademark Direct for our trademark application. This company has been nothing but a nightmare to deal with. After paying them upfront, we heard nothing back. No updates, n... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Trade Mark Direct was set up to reduce the cost and uncertainty of trade mark registration. Our unique US patented search technology lets users check for free if their name is available to register as a trade mark. Then our UK experts carry out further searches and advice and clients pay only if these show the name can be registered, all other firms charge for searches. We also offer a unique money back guarantee on our advice fees on most applications.


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(360)

1 review in the last 12 months

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Rated 1 out of 5 stars

Incredibly unprofessional and rude once you pay fees

I found the trademark lawyer at Trade Mark Direct to be one of the rudest people I've ever come across during my 20+ years of professional work. As a paying client, I was trying clarify a couple questions about the TM filing process prior to proceeding with my application. I finally got a call back from her after several days of trying to reach their office, and she was very abrupt and aggressive toward me within a few seconds--seeming frustrated at the fact I didn't fully understand the exact legal process I'd hired her to help me navigate. As a business owner myself who regularly works with clients of my own, I would never talk to a client the way she spoke to me. I'll never work with Trade Mark Direct again, and would recommend you avoid them too if you care about the level or professional courtesy you receive as a client.

October 22, 2020
Unprompted review
Trademark Direct logo

Reply from Trademark Direct

Following your rudeness and misogyny on the phone yesterday, the attorney who spoke to you has been on sick leave due to stress. Your bullying behaviour and bad review were a typical shakedown trying to avoid paying fees for advice received. Shameful behaviour, and inexplicable for someone who supposedly advises people on their 'personal brand' It goes without saying we would never have you as a client again

Rated 5 out of 5 stars

Very Good

They were very good help through all my trademark application processes. Fast email replies and excellent communication. Will be returning in the near future when I need more applications dealt with.

September 21, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic, very well informed at all stages. The process was very easy and not stressful at all.

Thank you

September 19, 2020
Unprompted review
Rated 5 out of 5 stars

Great Service

Very pleased with Trademark Direct, just what we needed. Explanation, well priced, online portal for updates and documents. This was the first (two) registrations we had made and everything was straightforward and hassle-free. Thank you :-)

August 20, 2020
Unprompted review
Rated 5 out of 5 stars

Very helpful and informative

I've never had to go through this process before and so had a lot of questions. Trademark Direct were very helpful and informative throughout the process, which I was very grateful for.

February 14, 2020
Unprompted review
Rated 5 out of 5 stars

we have nothing but an excellent…

we have nothing but an excellent service from Trade Mark Direct and through out the whole process their attention to detail, response and efficient handling of our trademark process was faultless. I highly recommend this company and am very satisfied with the outcome.

Paul Samuel

October 17, 2019
Unprompted review

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