⭐ 1 star – Serious concerns about payment practices and refusal to refund I engaged this company in January–February 2026 regarding trademark applications. I have used them many years... See more
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Shocking service, comminication and outcome. I lodged our Trademark a year ago and we paid upfront a substantial sum. I found out that 3 months ago our application was refused. Nobody from the co... See more
Having taken lots of our money, £584.00 and £1658.80 they have left us without anything or any advice on how to proceed! We missed a deadline to appeal an EU decision without getting a reminder fro... See more
Company replied
Deeply regret choosing Trademark Direct for our trademark application. This company has been nothing but a nightmare to deal with. After paying them upfront, we heard nothing back. No updates, n... See more
Company details
Information provided by various external sources
Trade Mark Direct was set up to reduce the cost and uncertainty of trade mark registration. Our unique US patented search technology lets users check for free if their name is available to register as a trade mark. Then our UK experts carry out further searches and advice and clients pay only if these show the name can be registered, all other firms charge for searches. We also offer a unique money back guarantee on our advice fees on most applications.
Contact info
4 Grove Park Studios, W43HR, Chiswick
- 0845 680 9762
- mark@trademarkdirect.co.uk
- www.trademarkdirect.co.uk
Breach of guidelines
Great value and good service
September 10, 2019
Unprompted review
Great service
Great service. Very efficient and reassuring. Always worked in my best interest by keeping me updated about my application at every stage. Would highly recommend.
September 5, 2019
Unprompted review
Save your money!
Having taken lots of our money, £584.00 and £1658.80 they have left us without anything or any advice on how to proceed!
We missed a deadline to appeal an EU decision without getting a reminder from them a few days before!
Contacting them is difficult and they just seem to want to answer everything with an email and you don't often know who you are talking to! Save your money and go to a proper Trademark Agent.
August 29, 2019
Unprompted review
Reply from Trademark Direct
Hello Peter
It is unfortunate that your TM application did not succeed. But we did advise you this was likely at the outset given there are laws around what can and cannot be trademarked, and your logo was weak in this area. But you chose to go ahead even though we advised you you would be putting the cost of the fees at risk and you could walk away then and pay nothing. But you proceeded, we handled the appeal for you as best we could and you were pleased with the arguments we made, though these failed to change the mind of the examiner. aThere has been a great deal of correspondence sent by us to you, and we advised you of all the deadlines well in advance.
We believe you would have had no better outcome with any other firm, and most would have charged you at least three times the amount Trade Mark Direct has.
Great service
Great service, very efficient. Quick respond to any issues. I had someone claiming to be from the EUIPO, trying to get me to pay a huge sum of money. I contacted Trademark Direct who put my mind at ease straight away. They most definitely have my recommendation.
August 28, 2019
Unprompted review
An excellent trademarking company
Trademark Direct explained to me exactly what my options were for my trademark as well as the categories that I could cover with my trademark which I found to be excellent. A lot better than other providers I contacted. They kept me up to date with the progress of my application up to its successful completion. I find their service to be excellent.
August 24, 2019
Unprompted review
Fantastic Service and always quick to…
Fantastic Service and always quick to respond to any questions you may need answered.
August 14, 2019
Unprompted review
Excellent service and very responsive…
Excellent service and very responsive to questions at any stage in the process.
July 23, 2019
Unprompted review
Excellent customer service
Excellent customer service and support. A process completed with ease, this is only what I needed and it feels good when it’s happening.
July 19, 2019
Unprompted review
They handled everything professionally
They handled everything professionally. Everything went smooth and we had our brand registered.
June 27, 2019
Unprompted review
Easy
Easy, efficient and enjoyable. Trademark Direct helped make the whole process a breeze
June 27, 2019
Unprompted review
These Guy Deliver
Excellent service. Everything they promise. They delivered. Would definitely use them again.
June 23, 2019
Unprompted review
Helpful, straightforward and economical service
I spoke with several organisations who could potentially help with a trademark application. Trademark Direct seemed much more straightforward and indeed it was. Everything went smoothly and the advice was first class. Many thanks
May 9, 2019
Unprompted review
Excellent service
Excellent service, easy to communicate throughout the whole registration. Any queries answered with ease. Definitely would recommend.
April 16, 2019
Unprompted review
Good service
Good service. Reasonably straightforward. I have done by myself in the past, but it can become complicated so in my opinion it was worth paying for to help get it right.
April 15, 2019
Unprompted review
quick and easy to use service
Takes all the hassle out of trademark applications, quick and easy to use service.
April 15, 2019
Unprompted review
Great experience
April 10, 2019
Unprompted review
Happy customer
Very very good service as I now have a registered trademark ."happy customer 😁
March 26, 2019
Unprompted review
Good service and communication!
March 26, 2019
Unprompted review
They have done the job..
They have done the job... I would recommend them
March 25, 2019
Unprompted review
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